Account Permanently Suspended Without Any Emails, Communications or Explanation

21590203_DEL·Mar 9, 2016·1 votes·406 views

Today I realized that my account has been "Permanently Suspended" by Riot without any prior notifications, emails or any explanation. I have had this account for a very long time and have never had any problems before. I didn't find any communication methods to get full details on the incident. I would like a response from Riot regarding this situation since it is extremely frustrating to receive a permanent ban without violating any of the regulations!!!!!!!!

5 Comments

Deep Terror NamiMar 9, 20164 votes

Submit a Support Ticket. Make sure your email is verified by clicking your profile on the top right of this page and going to Settings, and that riotgames is not blacklisted and sending emails to your spam folder.

21590203_DELMar 9, 20161 votes

Thanks but I have verified my email address long time ago and it is still verified ... I also checked my spam folder and didn't find anything ... I have submitted a ticket earlier today but no responses yet ...

Deep Terror NamiMar 9, 20161 votes

Even if you don't get an email for whatever reason, you can always check up on your ticket as long as you can log in. It could take a few days to get a response, so please be patient.