You are ineligible to earn loot due to previous behavioral restrictions.
Hello Riot and anyone listening. I was banned for being toxic a few times but have recently changed and haven't received any restrictions or bans for probably 6-8 monthes maybe more and yet after everygame I still get this message, "You are ineligible to earn loot due to previous behavioral restrictions." I don't receive any fragments and I also can't receive mastery tokens to get mastery 6 & 7 with champions. I emailed Riot asking when I will be able to earn loot again and to no avail, I didn't get a response and that was a while ago. I'm curious if I ever will be able to earn loot again or at least just Mastery Tokens so I turn to the community hoping that Riot will notice this post, talk to me, and give me some information.