Toxicity, Why this community is so bad, and why it will stay that way
After many many years of gaming, being a part of many online gaming communities since online gaming was a thing, this game is by far the most toxic i have ever seen, and I know exactly why, agree or disagree, this is the reason, plain and simple. This is the only game i have ever played that punished victims of harassment along with the people doing the harassment. I'll provide an example below
Example Brandon is playing a game of league, Brandon is always a decent player, he is never toxic or rude... sometimes he gets tilted and it shows in his playstyle but he never says anything about it.. Unfortunately Brandon is in a game with Mr. Troll on his 600th smurf account and Mr. Troll knows how the system works and has become a professional ban baiter (Only present in this game due to how the punishment system works). Mr. Troll has already said something he knows his 600th smurf is getting reported for so he takes this opportunity to ban bait Brandon who is tilting a bit from this match. For the sake of making my point more clear, lets say Brandon is gay in real life, and had to deal with harassment and verbal abuse growing up due to this, Mr. Troll doesnt know this however. Mr. Troll just happens to use the right words on Brandon, Mr. Troll calls Brandon a fa**ot... Brandon keeps his composure however to relieve SOME steam Brandon says to Mr. Troll "Thanks, Now im reporting you, Please report this homophobe guys, thanks." Suddenly due to riots unfathomable rules on this Brandon is now suddenly the harasser for asking ppl to report Mr. Troll. Mr. Troll knows this, now Mr. Troll will report Brandon since all it takes is 1 report and Brandon will now be punished along with Mr. Troll... Mr. Troll wins, Brandon now has a smear on his account for nothing, or possibly a Ban. Brandon was never toxic, but he was now treated unfairly and lost all his hard work due to something completely stupid.... Brandon has nothing to lose now, he makes a new account with no money invested in it and now sees how the system works... A once good player who did nothing wrong will now have nothing to lose and will do the same thing to someone who pisses him off that Mr. Troll did to him.. the cycle repeats.
Never have I seen a gaming company punish the victims of abuse or harassment like Riot does. Never have I seen a community so toxic in in game before.... If the trolls couldn't ban bait people what reason would they have to troll if they knew they couldn't take someone or multiple people down with them?
It's not like this in every moba, I play SMITE way more than i have played league, in SMITE you HAVE to be a racist, homophobe or severly harassing to get banned, not ONCE in my 6 years of playing smite have I seen a single intentional feeder because there is no way that is going to satisfy Mr. Troll because he cant bait people into getting themselves banned by doing this.... There are still toxic people, and always will be, however since those people have a nearly impossible task of baiting others into a ban like they can on this game, you see is FAR less in SMITE.
The problem with this game is how easy it is to get punished even when you DID or SAID nothing wrong. You can simply cycle through your 4 tier punishments by saying "Report nunu" then the Mr. Troll nunu reports you for saying it, even if you did nothing.
Riot needs to stop punishing people for quite literally nothing and over time i guarantee the toxicity in this community will drop drastically. Once the trolls see that they can no longer ban bait good people and ruin everything for them... what reason do they have to troll? After a few attempts of no success it may click that they should stop.
You could argue "Mute them"... In order to mute them, you have to first read what they said. Brandon was just called a fa**ot, a word he had to deal with all his life and is now old enough to defend himself, however he kept his composure and simply asked his team to report the homophobe. but this gets Brandon punished as well due to riots senseless rule. Same would apply to racism, someone has had to deal with that all their life, they may even go as far as telling this person to "stfu" or "You're a garbage human being. You need to seek help" 2 simple things, both true, both deserving, however now Brandon is the toxic person according to riot and as long as the homophobe troll reports him, guess who really wins? Brandon, whos on his main account he spent all his time, effort and money in? or Mr. Troll who knew what he was doing and couldn't give less of a fk about smurf #600....
Riot... Stop being so harsh on victims. I promise you over time you'll notice a difference.
EDIT - Adding this in to make a point
Brandon example: Riot recently explained some things about report calling. System only punishes players who do it all the time.
Given the sheer number of toxic trolls in this community, EVERY game or at worst 8/10 someone is toxic/racist/ trying to ban bait people. For some telling your team to report the troll is a natural responce, and may even prevent them from saying something far worse. It should'nt be a punishable offense UNLESS the persons saying it without cause, like if someone did something stupid or made a bad play, then you start doing it. sure. but NOT if you say it when someones racist, homophobic, afk, inting etc. For some the act of saying it in these situations could very well be the stress reducer needed from causing them to rage.
Example: Player 1: Made a stupid play got myself killed Player 2: Guys, please report player 1....
This isnt really ok, player 1 didnt actually DO something to deserve the calling for a report
Player 1: Hey, you filthy ni**er Player 2: Guys, report this racist
100% Justified in calling for a report EVEN if it doesnt do anything with multiple reports, the person saying this may just need to say it to prevent himself from blowing up on this person who HAD to read what was said before having the knowledge of who player 1 is to mute him.
https://www.youtube.com/watch?v=440VEoGMq0I As you can see around 7:30 in, pink ward (A popular streamer) says things retaliating against someone calling him useless... is he muted/banned? No.
Youtube a streamer known as Nicktron and just watch his games... watch his chat... is he banned? No.
TELLING a racist you are reporting them SHOULD NO give the racist the upper hand allowing them to report u and successfully ban bait you for that. That is THE flaw in your system riot.