can anyone help?

during the 7th season my account got perma ban after a chargeback(this happen around the time the new client went up) i went to buy some rp and the account froze during me buying the points and told me to re-login to continue and i did next thing that happen was i had found out i got double charged for the price i was buying for (so double the points and money spent) i went thru my bank and got the money that wasn't supposed to be spent and next day i got banned til i paid that $20 back (even after i told support the client double charged me) and after i paid the money back within that same week i got perma ban for third party programs (which i wasn't told what caused it or how) i wanted to know who can i speak to about this issue i had that account since the end of season 2 and after years of playing on it out of the blue i get ban for something that is false. i been trying to find a way to get someone to actually look into this and find the cause

can anyone help a guy out?