Help with my recently 14 day banned account, then perma banned 6 days later...

xXValenciaXx··2 votes·1,299 views

Any riot support member please this is for you my loves. Im having a panick attack. My account got banned for 14 days last friday, and i was a little upset. 5 years ago my friend and i shared an email for games, our local game store etc. I used the shared gmail account to make MY league of legends account. This was 5 years ago as i said. I was 11 at the time. Im now 16 and have been playing since. Ive spent countless dollars on this game. not to mention TIME. Last weekend, my friend got a hold of my password from a really old email account he some how remembered and logged onto my account. I had no idea of this , and when i logged back on that night, i was welcomed to a 14 day ban. I then contacted Riot Support, hoping to resolve things. I think the Support player was "Mama Meep" who contacted me. then received an email saying that my account that i had put so much time and money into was now PERMA BANNED. i feel sick. Im fairly certain i'm perma banned for "account sharing" which isn't true. 5 years later i'm now being perma banned??? Someone please help. At this point i don't even care, you can give xXValenciaXx a 14 day ban or more. But a perma ban?Thank you that isn't fair. . I really don't deserve this...Ive been supporting this game for 5 years, paying for rp, playing games, recommending it to people etc...I just contacted my friend, he sent "Mama Meep" and email saying that he trolled me and found the old email and my password. The shared GMAIL account that we used isnt against rules. Sharing LOL accounts is, but thats not what happened. I used the shared gmail to make MY LOL account. It was MINE in the first place. I never gave out a password to ANYONE.

5 Comments

Deep Terror Nami3 votes

As was mentioned in your previous post about this, you need to reach out to player support through a ticket. You can reopen the one you were already using and request another member to speak with, or you can create a new one.

xXValenciaXx1 votes

[deleted]

Deep Terror Nami2 votes

With such a poor security practice as sharing the email which had your account information, you need to be prepared for the quite possible outcome that you can't get the account back. The best thing you can do is be clear and respectful in your ticket so that you aren't pissing of the player support member trying to help you.

how do i request another member to speak with? thank you. And how long does it usually take for them to respond?

You just let them know you believe they aren't fully understanding your issue, and politely request to speak to someone else (whether they grant that request or not, idk). Once someone is assigned to your ticket responses seem to take several hours, but a new ticket or transferring to someone else may put you in the queue for a few days; just be patient, they will always get to you as quickly as they can.

xXValenciaXx1 votes

Hoo boy, okay. Thank you .

xXValenciaXx1 votes

Okay thank you , im just having a rough time here. Im confused on why i got a perma ban, but man id kill for a 14 day ban... So, what do you think i should do ? ive sent a few other comments to Mama Meep in my ticket chat room thing... do i just wait it out? My friend who trolled the account actually sent Meep an email saying it was him and if any account should be banned it was his old one, not mine. (seeing as i didnt do anything) any advice? and also how do i request another member to speak with? thank you. And how long does it usually take for them to respond?

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