Perma Banned

Th3Gr8pist··1 votes·2,876 views

Greetings Fellow Summoner, I was in-game last week (Friday) playing as Pyke (I had just bought him) when I get a popup ad and I tried to close it but I must have miss clicked as it took me out of the game and then the website instantly closed I thought nothing of it and continued to play but then after coming back from a day out I tried to play League and discovered I had been Perma-Banned!!!!!!! But anyway I was wondering if you could unban me please

31 Comments

Aneirin4 votes

I see the hacker plays the same champs as you with the same builds, clever of him!

Seriously though, there's no way anyone here can verify what you're saying and probably no way for Riot to do so either - I'd assume they'd check the IP etc for any obvious changes?

Th3Gr8pist2 votes

So then my account is done for?

Aneirin2 votes

Sorry to say most likely - Riot are the only ones who can unban it and if they've already turned you down then it doesn't look good. You can always try their support chat but I wouldn't hope for much.

ModThe Djinn1 votes

Do you see a statement of any kind when you try to log into League? If so, what does it say, specifically?

Th3Gr8pist1 votes

Because a player triggered review found your in-game comms extremely inflammatory and offensive, your account has been permanently suspended.

You are among 0.006 percent of players negative enough to be permanently banned.

Other players judged your comms to be far below the standards of the League community. The vast majority of League players agree that while League's an intense, competitive game, everyone deserves respect on the rift

Game 1 Pre-Game Th3Gr8pist: Zed In-Game Th3Gr8pist: No Th3Gr8pist: Not worth Th3Gr8pist: Invading Th3Gr8pist: Wow Th3Gr8pist: Ekko go away Th3Gr8pist: Ekko fuck off Th3Gr8pist: Why two top Th3Gr8pist: Fine you can stay Th3Gr8pist: I agree Th3Gr8pist: No you 2v1ed me so then Nautilus came and Th3Gr8pist: You called more twats to go top Th3Gr8pist: Stop 2v1ing me then Th3Gr8pist: Hypocrite Th3Gr8pist: And yet you were losing at the start Th3Gr8pist: Hypocrite Th3Gr8pist: Stop Th3Gr8pist: Jinx push this is my lane Th3Gr8pist: Wow Ekko Th3Gr8pist: It took me standing still for you to kill me zed Th3Gr8pist: ASS SLAP BITCH Th3Gr8pist: Nice Try %%%s Th3Gr8pist: Prefect Th3Gr8pist: wow Th3Gr8pist: 2v1ing Hypocrite Th3Gr8pist: Jesus Christ let it fucking go Th3Gr8pist: It wasn't even fucking serious Th3Gr8pist: Stpo being a %%% Post-Game Th3Gr8pist: I was refering to cigarettes idiot

I have sent this to Riot Support in a ticket and they just say that I shouldn't say those things even after I explain it to them it is irritating because they clearly didn't read the ticket. Also thank you, you have already been 10 times more helpful than Riot Support :)[slayer-jinx-wink]

ModThe Djinn1 votes

{quoted}Because a player triggered review found your in-game comms extremely inflammatory and offensive, your account has been permanently suspended.

Ahh. That was my fear. There are some bans that are protective bans (if they feel someone has gotten access to your account, for example), and those can indeed be lifted. Behavioral bans, however, are only ever lifted if they are improperly applied.

Th3Gr8pist: Nice Try %%%s Th3Gr8pist: Stpo being a %%% Th3Gr8pist: I was refering to cigarettes idiot

This term is considered hate speech, which Riot has a zero-tolerance policy against. While you claim to be referring to cigarettes, I'm afraid that's a claim that holds no water with Riot -- the use of that word to refer to people simply isn't acceptable, and if you wished to call them cigarettes as an insult for some reason you should have used the word cigarette instead of a word more strongly associated with homophobic hate speech, especially when used as an insulting term towards someone.

Unfortunately, I must tell you that the account is unrecoverable due to this behavior. This is not a ban Riot would consider overturning under any circumstances.

Also thank you, you have already been 10 times more helpful than Riot Support.

I try. I'm sorry I can't give you news more to your satisfaction.

Th3Gr8pist1 votes

But I didn't do anything please I just want to play the game I have spent so much time, money and effort please just let me play the game

ModThe Djinn1 votes

{quoted}

But I didn't do anything please I just want to play the game I have spent so much time, money and effort please just let me play the game

Unfortunately you did indeed do something -- you used hate speech in League, and it's clear you intended it as an insult, so the "I meant cigarettes" argument isn't especially convincing. I'm not able to suggest any course of action that would result in an unban, because I know for a fact that Riot will not roll back a ban on chat logs with this sort of behavior in them.

Th3Gr8pist1 votes

No I already said that wasn't me I was hacked Ah what's the point I knew no one would believe me

ModThe Djinn1 votes

{quoted}

No I already said that wasn't me I was hacked Ah what's the point I knew no one would believe me

You actually never said that in this thread that I can see.

Unfortunately, this is also one of those instances where Riot has more knowledge than I do. They can track IPs and physical locations that access their servers, in-game choices and playstyles unique to individual players, etc. They have a very high accuracy at detecting when an account is being played on by someone other than the owner, and I'm afraid that if they have dismissed the idea of the account being compromised I'm inclined to trust their data.

Th3Gr8pist1 votes

I didn't send those messages all I wanna do is play the game and I get perma banned for something I didn't do how is that fair?

ModThe Djinn1 votes

{quoted}

I didn't send those messages all I wanna do is play the game and I get perma banned for something I didn't do how is that fair?

All I can say is that if you told Riot you were hacked, they would have looked through their data to see if the connection information and gameplay habits from the game in question matched your typical connection and playstyle. If they upheld the ban, then it's probably because they could not confirm the account was compromised, and it appeared to them that the games were yours.

You'd have to ask Player Support for more specific details, if they're able to provide them.

Th3Gr8pist1 votes

I have tried to talk to them but they never reply but please just let me play the game it is everything to me don't take it away just unban me please I will do anything

ModThe Djinn1 votes

{quoted}

I have tried to talk to them but they never reply but please just let me play the game it is everything to me don't take it away

I have no power to ban or unban anyone from in-game, and, even if I did, I'm afraid I would have to trust Riot's data here. I'm afraid if Player Support is not unbanning you, then their data shows the ban was appropriately placed, and I'm not going to be able to suggest any alternatives.

Th3Gr8pist1 votes

What but surely that is just very naive to think that nothing can trick them

Th3Gr8pist1 votes

Please I just want to play the game please just unban me

ModThe Djinn2 votes

{quoted}

Please I just want to play the game please just unban me

Please see my previous comment:

#I do not have the power to unban you. Nor, again, do I have reason to suspect Riot of doing anything other than legitimately investigating your situation and determining that their data shows no signs of account compromise. They have nothing to gain by punishing innocent players, and would not do so if they were confident your account had been compromised.

Th3Gr8pist2 votes

I understand I guess I will just have wasted £200 for nothing thanks anyway

Modi2 votes

https://support.riotgames.com/hc/en-us

  1. Login
  2. Click Submit A Request at the top of the page
  3. Fill out your support ticket, asking Riot Support for assistance
  4. Click "Submit A Ticket"
Shandrake1 votes

{quoted}

Th3Gr8pist: Nice Try %%%s Th3Gr8pist: Prefect Th3Gr8pist: wow Th3Gr8pist: 2v1ing Hypocrite Th3Gr8pist: Jesus Christ let it fucking go Th3Gr8pist: It wasn't even fucking serious Th3Gr8pist: Stpo being a %%%

Well deserved, goodbye

Zezockary1 votes

Change your password then make a support ticket, they will probably ask you questions to confirm that it is your account and then once you are authenticated they will unlock your account.

https://support.riotgames.com/hc/en-us

EDIT: Change your email's password as well just to be safe. Also, this is all assuming you are having an account compromise issue.

Th3Gr8pist1 votes

That didn't work all they said was that they didn't find anything to show my account was compromised

Sir Prepuzius1 votes

if i'm not mistaken i don't see any chatlogs here

aniway, i guess your account is long gone now, unless they didn't permban you by mistake but it's unlikely

FurriesAreHot1 votes

You got a pop-up ad... in a game that is made in a way where you can't even print screen it?

Th3Gr8pist1 votes

Yeah I could always screenshot

Kei1431 votes

Depends.

What does the full message say when you log in? Is there a reform card?

DonateIIo1 votes

Hey good luck getting your account back. I know I've lost multiple accounts that I've spent hundreds of dollars on because of riot's fairly incompetent policies. They will ban you for no reason and you will lose everything so please don't spend any money in their store. You will still be able to login to the forums with your permabanned account you just won't be able to play the game.

Here's what they're doing after they ban your accounts for no reasons. There has been suspicious activity yet I'm still the sole owner and operator of the account, the only one that's able to login to the account yet they need all this information for me to play again? lmfao "suspicious activity" that they can't even prove!!! They couldn't even prove that someone unauthorized had accessed my account. Failed attempts at accessing someones account SHOULD NOT result in a permaban. WAY TO LOSE HALF YOUR PLAYERBASE FROM FAILED BRUTEFORCE ATTEMPTS.

Hidden Ki (Riot Games Player Support)

Apr 23, 1:41 PM PDT

Hey there

It's me Hidden Ki from the Account Team! I looked into the Account in question, and confirmed that there has been suspicious activity. This resulted in a suspension to prevent further unauthorized access.

On that note, I'll need to verify you as the original creator before I can properly assist you with this account.

However, since you're currently logged in at the moment, the info you provide will be hidden in your emails.

Don't worry we'll still be able to see the info so just do the best you can in answering the following:

The Basic

  • Current email address:
  • Original email address used to register the account (take a couple of guesses!):
  • Do you still have access to this email address? (Yes/No):
  • Who made this account?
  • Any other people (including family members/friends) that have ever had access to the account:
  • Date of birth:

A bit harder

  • What was the newest skin and/or champion released when you started to play?
  • Location where the account was registered (City, Country):
  • Name any refunded champions or skins:
  • If you have received or sent gifts, please tell me what it was and who sent it or received it:
  • When was the last time that you had access to the account (Month/Day/Year):

Legendary (do your best!)

  • First 5 champs purchased:
  • Email address linked to PayPal account:
  • Any pre-paid RP card PIN numbers:
  • The first 6 digits, last 4 digits, and expiration date of any credit card(s) used to purchase RP:
  • Any transaction or confirmation numbers received via email for this account:

Whew! I know that was a heck of a lot of info to dump on you, but I have totally faith that you'll give it your all.

P.S: TO HIDDEN KI - THERE IS A DIFFERENCE BETWEEN SUCCESSFUL AND UNSUCCESSFUL LOGIN ATTEMPTS. I KNOW FOR A FACT NOBODY LOGGED INTO MY ACCOUNT EXCEPT ME YET THEY STILL DON'T GIVE IT BACK.

Th3Gr8pist2 votes

I am done with League forever now it's so annoying you pour your heart and soul into an account and then you get hacked and permabanned and no one at riot ever does anything how does that make sense?

DonateIIo1 votes

{quoted}

I am done with League forever now it's so annoying you pour your heart and soul into an account and then you get hacked and permabanned and no one at riot ever does anything how does that make sense?

Agreed, what's even worse is that they don't even have to access your account for it to get permabanned. All they have to do is brute force somebodys login whether successful or not and that player's account will be permabanned for suspicious activity. RITO ARE YOU SERIOUS RIGHT NOW? YOU DONT SEE THE PROBLEM HERE I HOPE YOU GET SUED BIG TIME

Th3Gr8pist2 votes

Yeah

DonateIIo1 votes

So please, for the love of god, don't spend any more money in their store because they will ban you for no reason and you will lose it all.

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