I have been banned unwrongfully and would like to speak to someone who can help me.

Tap My Ashe·Dec 13, 2015·1 votes·1,389 views

I have just been permanently banned for "Toxicity" but I know for a fact that everyone else who was toxic in that game didn't even get a 2 week ban. I'm tired of being the victim to trolls, toxic players, etc. I have spent around $250 on this damn game, and for what; to be treated like shit? Disrespected? Banned for having an opinion? I would like to speak to someone about either having my hard earned money either transferred to my bank account or to be given a "second chance" for being called trash, shit and every fucking name in the book. If my money isn't returned or my account isn't available to me that is considered stealing.

41 Comments

DaenDec 13, 201512 votes

[{quoted}](name=Tap My Ashe,realm=NA,application-id=ZGEFLEUQ,discussion-id=e1sBygI4,comment-id=,timestamp=2015-12-13T04:42:10.514+0000)

K so let's go over some things here.

I have just been permanently banned for "Toxicity" but I know for a fact that everyone else who was toxic in that game didn't even get a 2 week ban.

The report systems essentially view each player in a vacuum, to remove the possible bias or incriminating external factors from each case. If you were banned, it means that the system (and community) viewed your behavior as something no longer desired in the playerbase.

Focusing on whether or not other people have been punished is pointless, because their behavior has no bearing whatsoever on how toxic your behavior may have been.

I'm tired of being the victim to trolls, toxic players, etc. I have spent around $250 on this damn game, and for what; to be treated like shit? Disrespected? Banned for having an opinion?

You were not banned for having an opinion, you were banned for expressing that opinion in such a way that it broke the code of conduct Riot has established for the community. Do you happen to have chat logs you could show us?

I would like to speak to someone about either having my hard earned money either transferred to my bank account or to be given a "second chance" for being called trash, shit and every fucking name in the book. If my money isn't returned or my account isn't available to me that is considered stealing.

I highly recommend reading the ToS/EULA and basic civil law. You are not entitled to any ownership over the content you purchase in this (or any) game, as your account is considered to be owned by Riot Games and leased to you. Riot is not stealing from you in any possible sense of the word, because they own the game and your account.

There are also specific clauses in this documentation that state Riot can revoke access to an account for any or no reason. Riot is a reputable company, so the only time this is really used is when someone breaks their rules. By creating an account you agreed to all of this, and these terms are pretty standard across all multiplayer games.

Awkward CouchDec 13, 20151 votes

Not to mention that you do not receive a notification every time a player gets punished. If you look at the players after and see they have played games since then, you do not know if they got a chat restriction. A 14 day ban is the last warning, not the first.

DaenDec 13, 20152 votes

Truth! To be honest I've never gotten one of those notifications, I kinda wish they were more common so it'd be easier to see the impact I have as an individual in helping to improve the community.

Awkward CouchDec 13, 20151 votes

Oh look a blue post responded to me. Happy days! I've only gotten one of those notifications, I kinda wish they were more common as well. Though I really haven't seem much toxisity in my games lately, then again I don't play often because being an adult and having a job makes it tough. :/

DaenDec 13, 20152 votes

[{quoted}](name=Awkward Couch,realm=NA,application-id=ZGEFLEUQ,discussion-id=e1sBygI4,comment-id=0006000000000000,timestamp=2015-12-13T07:41:53.449+0000)

Oh look a blue post responded to me. Happy days! I've only gotten one of those notifications, I kinda wish they were more common as well. Though I really haven't seem much toxisity in my games lately, then again I don't play often because being an adult and having a job makes it tough. :/

I've been seeing less toxicity myself as well, though I'm just one data point among many!

ScryerDec 13, 20151 votes

{quoted}

I highly recommend reading the ToS/EULA and basic civil law. You are not entitled to any ownership over the content you purchase in this (or any) game, as your account is considered to be owned by Riot Games and leased to you. Riot is not stealing from you in any possible sense of the word, because they own the game and your account.

There are also specific clauses in this documentation that state Riot can revoke access to an account for any or no reason. Riot is a reputable company, so the only time this is really used is when someone breaks their rules. By creating an account you agreed to all of this, and these terms are pretty standard across all multiplayer games.

While this is legal, and this person likely deserves what they are getting. It seems like an incredibly underhanded and shady business practice, because lets be honest with ourselves for a moment, no one reads the ToS/EULA for two reasons. One, agreeing is non-optional, so even if you disagree, you have to agree to play the game at all. Two, they are many paragraphs long, and people are far too anxious to play the game they love/play the new game they just found to want to spend any considerable amount of time reading the ToS/EULA. The idea that "your account is considered to be owned by Riot Games and leased to you" and "You are not entitled to any ownership over the content you purchase in this (or any) game" Is why I spend little to no money on LoL. Its like setting fire to money. While you put it in the politest terms available, you basically said to this person "You have wasted your money and it is now gone, you can't fucking touch it because we have every legal right to it, even if we don't provide the content you payed for, legally you can't do a damn thing about it, goodbye"

ShonjlDec 13, 20157 votes

It is no different than paying payments for a car then stop paying. They will repo the car and you don't get the money you did spend back. How is this any different?

It is no different than getting kicked out of the bar for harrassing the bartender and demand you get your money back from your drinks that you threw up for being drunk as hell.

It is not on them to give you back whatever you spent because you did something wrong to get kicked out. Also it isn't on them that you choose not to read the terms, you still signed their contract and being ignorant of what it says doesn't mean you are free.

That is life, people just are kids here and don't understand that. If I was a company and I found you as a customer as being too harmful to my other customers, I would kick/ban you from whatever it is I owned nor would I give you back whatever money you spent there since you made an agreement and then broke a rule.

ScryerDec 14, 20151 votes

{quoted}

It is no different than paying payments for a car then stop paying. They will repo the car and you don't get the money you did spend back. How is this any different?

League is not a payment over time based game so this does not follow.

It is no different than getting kicked out of the bar for harrassing the bartender and demand you get your money back from your drinks that you threw up for being drunk as hell.

Skins are not consumable, as they do not exist in the physical world so this does not apply either.

It is not on them to give you back whatever you spent because you did something wrong to get kicked out. Also it isn't on them that you choose not to read the terms, you still signed their contract and being ignorant of what it says doesn't mean you are free.

As if matters if you do or not, its a requirement to agree to the terms, so this point is pointless, I have made myself aware of the terms, and that is where I base my decisions to make few/no purchases within the game, I was merely referencing how common it is for people to simply not read the terms due to the fact that it isn't even a decision to agree or not if you plan on ever playing the game.

That is life, people just are kids here and don't understand that. If I was a company and I found you as a customer as being too harmful to my other customers, I would kick/ban you from whatever it is I owned nor would I give you back whatever money you spent there since you made an agreement and then broke a rule.

Yes but while you would keep the money spent, the customer keeps the product purchased. Since this is not possible due to your account being terminated, it becomes more like buying a coat from a store, in full, and then, people complain about your demeanor in the store, so they ban you from the store and you can not return to the store. In a logical world, you keep the coat, and all is well, you paid for it, it is yours, but the way it works in this case is, they take the coat you payed for, and the money you payed for the coat.

While what you are saying does in fact apply correctly in the real world, the idea of paying for something (in cash), and then being at the whims of a company who legally don't even need a reason to take away what you purchased and the money you payed is enough for me to hold onto my money.

I have no intent to argue, I am merely stating that the logic behind there ability to reposes items which were payed for in their full value is flawed, even if there is no clear solution because they can't very well go returning the money of every dickhead on the planet, and there is no way to retain the items, because they are linked to the account.

JubbinautDec 14, 20152 votes

{quoted}

As if matters if you do or not, its a requirement to agree to the terms, so this point is pointless, I have made myself aware of the terms, and that is where I base my decisions to make few/no purchases within the game, I was merely referencing how common it is for people to simply not read the terms due to the fact that it isn't even a decision to agree or not if you plan on ever playing the game.

It's only a requirement in order to take part in what Riot offers. It's also pretty standard - every game company I've looked at has Terms of Use (or Terms of Service) contracts that say the same things, often with the same exact language.

Hell, Blizzard and Valve can take away your games after you pay for them - forget about revoking your access to their arbitrary psuedo-currency.

While what you are saying does in fact apply correctly in the real world, the idea of paying for something (in cash), and then being at the whims of a company who legally don't even need a reason to take away what you purchased and the money you payed is enough for me to hold onto my money.

I imagine you don't go to many shows, then. Or fairs. Or pretty much any entertainment venue.

I have no intent to argue, I am merely stating that the logic behind there ability to reposes items which were payed for in their full value is flawed

Except that they have no cash value, as established in the Terms of Use. Which makes sense when you think about it, since you can't buy them with cash - only with RP. Which is what you spend actual money on. Which means that the instant that RP is applied to your account, the transaction's complete, and you've received your "product."

However, just like with tickets at a fair, or entry tickets for a show, your ability to use that product is limited by your access to that venue. If you lose access, you still paid your money, and you still received your product, but you have no way to make use of that product.

Awkward CouchDec 13, 20151 votes

While I sort of agree with what you are saying, I also see why the language is in there. I mean without the language of the "leasing" the game, anyone could dump as much money into the game as they want and then demand a refund back. Without that protection, Riot and other games would not receive the amount of income that they do. I suppose it would be different if you paid 50 buck for the game possibly? Not sure on that. I am by no means a legal expert and I really don't have the desire to be so I could be totally wrong and please feel free to call me out on it. XD But again my best guess is that they have that in so a player can't play for a while and then get all their money back. I buy skins (probably wayyyyyyyyyyyyyyy to many) because I like to support Riot and I think they generally do a good job (not all the time but a majority of the time) and I think it would be awesome if they made another game so hopefully one day it pays off. Again feel free to call me out on that.

As far as not reading the ToS, not reading the ToS is really up to the player to do. Yeah no one may do it, but that's still on the player. There is ToS for every game/software/app out there, if you don't read ToS they may do something that you do not like. For example, I have an Android (I just don't like iPhones that much), I do not download any apps that require to use my personal info like contact info, call list ect. Players may be excited to play these games but reading the ToS is really crucial. As I am writing this the South Park episode comes to mind. It's the HumancentiPad, Season 15 Ep1 if you are interested.

ModUlanopoDec 13, 20157 votes

If my money isn't returned or my account isn't available to me that is considered stealing.

It doesn't work like that. The transaction is to buy RP, which can be used for a variety of things. once the transaction is complete, the currency becomes a separate thing.

It's like when you go to the county fair and buy a whole bunch of tickets to ride the rides. What you choose to do with those tickets is up to you. You could throw them in the trash and it wouldn't be the fair's fault. You could get drunk, throw a punch at one of the other attendees and get thrown out.

Twink Lover 69Dec 13, 20155 votes

Sorry bro, you clicked accept to the terms of service, therefore you are accepted into the "up poops creek".

ScryerDec 13, 20155 votes

You put "unwrongfully" meaning, not wrongfully, hence rightfully.. lmao

Tap My AsheDec 13, 20151 votes

{quoted}

You put "unwrongfully" meaning, not wrongfully, hence rightfully.. lmao

yeah that was a typo and I read that and cringed hoping no one would see it cause I'm too fucking lazy to go back and fix it, double negative's are op :P

ShonjlDec 13, 20155 votes

I came in expecting lolz. I indeed got the lolz.

I am sure someone else will enlighten this kid on how the real world works.

Tap My AsheDec 13, 20151 votes

{quoted}

I came in expecting lolz. I indeed got the lolz.

I am sure someone else will enlighten this kid on how the real world works.

I mean I wouldn't consider myself a "kid" if you could see me you'd rethink typing that one haha

PlsTouchMeGentlyDec 13, 20151 votes

I think he might have assumed the "kid" part based on your lack of understanding about the ownership of your account.

ShonjlDec 14, 20151 votes

Even if physically you are an adult, seeing from this kind of lol of a thread, you sure have the mentality of a kid. Any adult, even ones that live under a rock know how foolish what you just said is.

You paid money for a product, that product being RP, you spent your RP. You did something wrong one too many times and got banned, making it so you no longer have access to your product.

As I saw someone else said, it is no different than buying a movie ticket then getting kicked out of the theater. You got your product(the ticket) and it is still viable, you just got kicked out of the place that uses them for your own actions.

TheCeeJayDec 13, 20154 votes

Spending money on this game does not make you immune to being banned. In the Terms of Service you agreed to when making your account you agreed that your account was the property of Riot and you owned none of it. It isn't considered stealing for them to not return your account or refund your money. Legally, you got what you paid for, the RP.

Tap My AsheDec 13, 20151 votes

{quoted}

Spending money on this game does not make you immune to being banned. In the Terms of Service you agreed to when making your account you agreed that your account was the property of Riot and you owned none of it. It isn't considered stealing for them to not return your account or refund your money. Legally, you got what you paid for, the RP.

alright then. But I have still been banned wrongfully and if that is the case with the rp I would like it moved to a different account.

TheCeeJayDec 13, 20154 votes

Still can't be done. The RP was purchased for that account. They can't refund or transfer it.

If you were actually wrongfully banned, send in a support ticket and speak with Riot themselves instead of posting on the boards.

Tap My AsheDec 13, 20151 votes

also my intent on buying the rp and making this discussion it had nothing to do with trying to make myself immune rofl...

TheCeeJayDec 13, 20154 votes

Saying that you spent money on the game and demanding to be refunded or unbanned because of it is trying to say you should be immune. If that was not your intent you could have worded it differently.

PIMPSMOOTHDec 13, 20154 votes

LOL another one who thinks spending some coin entitles them to be a jerk to the community and above the rule set. Retaliating to trolls is equally as punishable as toxicity per Riot so there's zero chance you were banned wrongfully, as Riot uses a tier system of warnings, restrictions and temp bans before sending your ass packing so it's clear they all went ignored.

Post the reform card.

[slayer-pantheon-popcorn]

SarutobiDec 13, 20153 votes

Would be nice to see some chatlog. With permabans you would have needed to accumulated some Chat Restrictions, and Temp bans, along with Warning of being reported in your games. Those alone should have been enough warnings to change your attitude. And like others have said just because you spent money on this game doesnt make you immune to punishment if you were toxic. Plus you dont know if the other people who were toxic were punished in some way unless you have access to their accounts, let alone if they were the ones involved in reporting you.

All in all there is nothing you can do. Its not considered stealing because you accepted their terms of services. You in turn decided upon yourself to not respect that agreement by being toxic towards other people. it doesnt matter who started it. you should have been the bigger person and ignore it, mute the person and report them afterwards. Being toxic towards them because they were toxic towards you solve nothing. it would be like someone talking badly about you. You can chose to ignore it, or fight that person. If you chose to fight with that person both would probably end up in jail/court, ban from where ever you started the fight (if it was say at a store) and pay for any damages if you cause them.

People are going to be jerks. just like in real life. You should have the mindset to ignore them and go on with your life. I dare you to find a game that doesnt have any type of toxic people. MMO, FPS, MOBA, Fighting, any type of Genre has their fair share of toxic people/behavior. This isnt only catered towards Riot, or League of Legends. Your attitude wouldnt be acceptable in any type of game community, or any real life scenario, So why do you think you should have special privileges in this game?

BeatzBoyFTWDec 13, 20153 votes

Why didn't you hit the Mute button to not make yourself a victim voluntarily?
Post your Chat Logs here. The fact that you didn't post it already causes tons of suspicions that you were in fact lying.
There's no need to mention stuffs about how much you spent on your account. You only paid for their merchandise, not a "Ban-Immunity" account status.

Awkward CouchDec 13, 20152 votes

Well I would submit a ticket here. That would be a place to start. Recently there was a player who was permabanned because they were punished twice by accident. Maybe that's what happened here but submitting a ticket would be a place to start.

PlsTouchMeGentlyDec 13, 20152 votes

You come in here, say you were wrongfully banned, and you won't even post your reform card? Give me a break.
[slayer-jinx-unamused]

ZombiemasterDec 13, 20151 votes

If you truly believe you were wrongfully punished, would you mind posting your reform card? We might be able to give you someone insight on what triggered the punishment.

PIMPSMOOTHDec 13, 20151 votes

I got 3 of those notifications in one week, then never again.

[zombie-nunu-hearts]

SSJTribeDec 13, 20151 votes

"unwrongfully"

i c wat u did thar

Tap My AsheDec 13, 20151 votes

so I should show one fifth of a chat log? how much would that prove lol...

JubbinautDec 13, 20151 votes

[{quoted}](name=Tap My Ashe,realm=NA,application-id=ZGEFLEUQ,discussion-id=e1sBygI4,comment-id=000c,timestamp=2015-12-13T08:38:37.320+0000)

so I should show one fifth of a chat log? how much would that prove lol...

It would prove exactly what you said. Since that's the only information relevant to the situation, your 20% of a chat log represents 100% of what is necessary to determine whether or not the decision to punish your account was actually wrongful.

Tap My AsheDec 13, 20151 votes

oh by the way I placed a "ticket" about 4 hours ago and haven't gotten shit back, yet another way this game has fucked me over :)

Awkward CouchDec 13, 20155 votes

Well that means that you would have placed the ticket at 8:45 at night... You'll likely get a response sometime tomorrow. As far as posting the chat logs go, we would be able to point out where you went wrong and why you were banned.

Tap My AsheDec 13, 20151 votes

aight, thanks man :)

Awkward CouchDec 13, 20152 votes

No problem.

Horse GrenadesDec 13, 20151 votes

Post your reform card or it didnt happen!

CatastropDec 13, 20151 votes

[slayer-pantheon-popcorn]

Hunts and DipsDec 13, 20151 votes

CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS CHAT LOGS

POST YOUR CHAT LOGS SO I CAN BASKE IN YOUR TEARS OF UNFATHOMABLE BUTTHURTEDNESS

TractDec 13, 20151 votes

Please post your logs if you want any help. And when you agreed to the ToS you agreed Riot had the right to suspend your account according to your behavior.