[{quoted}](name=Kat Head,realm=NA,application-id=ZGEFLEUQ,discussion-id=ckYH3Vtp,comment-id=00050004000000000000000000000000,timestamp=2015-11-22T02:08:08.126+0000)
It was at this EXACT point in time that I stopped being a bully. Whatever anger and rage had motivated me to fight (just for the fun of it many times) was immediately gone. It was not the blood pouring from his head that bothered me (again, in my youth fighting was just part of recess) but the look in his eyes. He was hurt, scared and humiliated all at the same time while being confused (loopy). Compassion and sorrow flooded my thought process and I was actually changed at that exact moment in time. I have been in a few fights since that time but all of them were noble or in defense of my person.
While I respect your story, I'm afraid I don't really understand how your recognition of the effect you were having on others - and therefore your choice to no longer have that effect - is reflected in your plan here.
Because you aren't talking about showing these people the harm they're causing others. You're talking about sticking that angry kid in a room by himself.
Think back to those years. Do you think that it would have done you a lick of good to have your voice silenced, your ability to express yourself removed? Or do you think that, perhaps, it would have made you more mad - and perhaps led to you finding new ways to express yourself. Possibly more destructive and harmful ways?
This is one of the problems with the internet, people do not see the actual harm that there words inflict. It is very easy for Riot to dismiss toxic people as the problem, but I am arguing that many times those very people are also the victims.
I don't see how Riot dismisses them. Their systems are tuned to give these players chances to reflect on their behavior, to learn new ways of behaving, and to recognize how they're seen by other people - the exact types of things that helped you.
But it's important to recognize that this doesn't work for everyone - to steal a quote: "Some men just want to watch the world burn."
And those, in general, are the players that permabans are for.
This is why I cannot help but argue the unpopular opinion. If these people were confined into a area (perma chat banned) where they do others no more harm (and could be monitored much more closely than new smurf accounts), it just might be that they will realize the error of the path they are walking.
Psychological studies indicate that this is highly unlikely. Rather, silencing the method of communication they're already using will most commonly simply lead to them developing new - and possibly more destructive - methods of communicating their displeasure.
Which - per your intentions - would lead to them getting banned anyway. But only after ruining more games for more players.
Banning them does nothing more than make them more angry and hostile. I think when people are addicted enough to this game to type out some of the things they get banned for, creating a new account to continue (and they are now even more angry ) is a no brainer for them.
But you think that being silenced won't make them more angry and hostile? You think that shifting to intentionally feeding/griefing (which requires far less effort than creating a whole new account) wouldn't be an obvious next step?
I dunno, I just think it's funny that we're referring to the exact same behavioral patterns as evidence, but shifting to new forms of toxicity would seem to require a lot less work to me.