Boards›Player Behavior

My account got permanently banned for using a mouse

lXnz5uACgc··96 votes·23,112 views

Yesterday I got this email

"Hello Summoner,

Your account: isofruity was banned due to the use of malicious 3rd party programs or modifications to your League of Legends client. We believe that all players should play on equal footing in an effort to promote competitive sportsmanship. You should be aware that modifying your League of Legends client is against the Terms of Use: http://na.leagueoflegends.com/en/legal/termsofuse. We hope you can see that it is unsatisfying to play against other players who are using a tool to gain an advantage over others.

If you wish to dispute the actions taken against your account, you may contact us via this link: http://support.riotgames.com "

I new there was something wrong as I have never used 3rd party scripts or bots on this account so I assumed league detected my "Razer Naga" mouse and thought it was a 3rd party script or hack and banned my account, so I sent them a ticket

"UR CHEEKS R MINE Yesterday at 19:26 After reading the email, I assumed the reason for my ban was for the use of a mouse I purchased called the "Razer naga" which has a keybinding feature which I use to bind my Q with CTRL + 6 in order to use my level 6 icon when I press Q, which gives me no advantage. I hope that you can lift the suspension as I am not using any scripts or anything that would give me an "Unfair advantage". If however the mouse keybinding is a problem, I will remove it if given the chance, thank you for reading my side, I love league of legends and I hope to continue to play."

And then I got this reply, not lifting my permanent ban, but telling me that Im still doing something wrong even though I have NEVER used any hacks or scripts on league

"Hello UR,

Your account has been permanently suspended following the use of scripts, hacks, exploits or unauthorized third-party programs in League of Legends. Accounts that are caught using hacks to gain an unfair competitive advantage are subject to permanent suspension. We work hard to preserve a fair and competitive environment in League of Legends. Regardless of intent, use of unauthorized third-party programs is explicitly against the Terms of Use, which can be found here:

NA: http://na.leagueoflegends.com/legal/termsofuse EUW: http://euw.leagueoflegends.com/legal/termsofuse EUNE: http://eune.leagueoflegends.com/legal/termsofuse OCE: http://oce.leagueoflegends.com/legal/termsofuse

Keep in mind that account sharing of any kind is also against the Terms of Use. You are responsible for all activity on your account, so be sure to keep your account information to yourself.

We won't be able to go into the specifics of an account's exploit abuse, as divulging this information could compromise future investigations. Let me know if you have any other questions or concerns.

Spine Splitter Player Support Specialist Noxus Butcher"

So I come to the boards, not because I want my account back, but because I need to know if the use of this mouse is against the rules, and why it is, after all I spent about 100$ bucks on the mouse, and I love using the buttons on the side, but if I have to sell it to play league again I will.

My account name is UR CHEEKS R MINE, look at my match history and you can see I haven't been using scripts.

243 Comments

Z Statistic69 votes

You could keep pestering them. They'll eventually break down.

Le Tongue5 votes

Yeah. The first 2-3 emails from them are 100% automated. They just detect what the issue is, in your case banned for hacking, and copy paste. Keep on being stubborn and they'll forward you to someone that doesn't write automated emails. :)

DTi Rebecca4 votes

There's the problem.

Riot needs to sort their shit on the first email.

I shouldn't have to be a pest and spam emails to get a proffessional company to communicate decently with me.

Rito, grow up.

Lexilulu36 votes

This really stinks, I'm sorry to hear this.

lXnz5uACgc11 votes

Thanks, but do you have any information about the rules prohibiting the use of my mouse, and why I got banned? Like I said, I'm sad about my account ban, but at this point there is no use in trying to get it back, and I just need to know why I got this ban in the first place, I come to the boards because riot wont tell me anything.

hh the thinker2 votes

[{quoted}](name=UR CHEEKS R MINE,realm=NA,application-id=ZGEFLEUQ,discussion-id=cI41gTAt,comment-id=00000000,timestamp=2016-01-21T14:53:30.523+0000)

Thanks, but do you have any information about the rules prohibiting the use of my mouse, and why I got banned? Like I said, I'm sad about my account ban, but at this point there is no use in trying to get it back, and I just need to know why I got this ban in the first place, I come to the boards because riot wont tell me anything.

are you sure you didn't have anything on your computer that might count? also happens if you lead your account out and the other person uses scripts. not saying this is what happened, but generally, i haven't heard of anyone else ban for using a mouse. if that's what actually happened, very sorry about it.

lXnz5uACgc4 votes

The only other things I have ever run alongside league is razer game booster, WTF fast, and curse

lXnz5uACgc2 votes

and other then that, razer synapse which is the configuration software for my mouse. I looked up the mouse on the boards, and everyone said that it wasn't a bannable offence to use the mouse considering it was just hotkeys.

hh the thinker1 votes

[{quoted}](name=UR CHEEKS R MINE,realm=NA,application-id=ZGEFLEUQ,discussion-id=cI41gTAt,comment-id=00000000000000000000,timestamp=2016-01-21T15:07:55.039+0000)

and other then that, razer synapse which is the configuration software for my mouse. I looked up the mouse on the boards, and everyone said that it wasn't a bannable offence to use the mouse considering it was just hotkeys.

ya, it should be fine, but not sure about WTF fast still. hotkeys don't get you a ban.

ThePartyLeader5 votes

[{quoted}](name=hh the thinker,realm=NA,application-id=ZGEFLEUQ,discussion-id=cI41gTAt,comment-id=000000000000000000000000,timestamp=2016-01-21T15:10:08.540+0000)

ya, it should be fine, but not sure about WTF fast still. hotkeys don't get you a ban.

He didn't bind a hot key though, he bound a MACRO. I am pretty sure macros are bannable.

Duke Anax4 votes

That's still just a hotkey macro.

Only script macros (pressing a sequence of buttons) are bannable.

ThePartyLeader2 votes

[{quoted}](name=Duke Anax,realm=EUW,application-id=ZGEFLEUQ,discussion-id=cI41gTAt,comment-id=00000000000000000000000000000000,timestamp=2016-01-21T21:23:52.257+0000)

That's still just a hotkey macro.

Only script macros (pressing a sequence of buttons) are bannable.

A sequence of buttons? Like 2 buttons? I don't see how his control+6 MACRO would read different than someone entering a wq MACRO for Alistar headbutt combo.

Duke Anax2 votes

You know what a sequence is? It means you press the buttons one after another.

Ctrl 6 is not a sequenc, you press both at the same time, it actually doesn't even register as two buttons as ctrl on it's own does nothing, it just tells the system "use the other 6"

Istead of "other 6" you could just as well bind the same command to a single "M"

Hyrum Graff6 votes

[{quoted}](name=Duke Anax,realm=EUW,application-id=ZGEFLEUQ,discussion-id=cI41gTAt,comment-id=0000000000000000000000000000000000010000,timestamp=2016-01-21T23:01:56.018+0000)

You know what a sequence is? It means you press the buttons one after another.

Ctrl 6 is not a sequenc, you press both at the same time, it actually doesn't even register as two buttons as ctrl on it's own does nothing, it just tells the system "use the other 6"

Istead of "other 6" you could just as well bind the same command to a single "M"

OP bound the macro "Q -> <Ctrl-6>" to his Q button so that every time he Q's, it plays the mastery icon.

He used a macro, but not one that actually gives him a competitive advantage.

Duke Anax4 votes

-,- im iliterate apparently, thanks for pointing that out ...

Yeah that is an edge case mostly on the wrong side of the border.

PIMPSMOOTH16 votes

LOL no way you got banned for using a Naga.

http://dormroomonline.com/wp-content/uploads/2015/09/whyYouAlwaysLying_DormRoomTV.jpg

lXnz5uACgc5 votes

Haha I wish it wasn't true.

Aloexx Ratfoot9 votes

it isnt true, ive been using a naga for over a year and have had no issues at all

lXnz5uACgc1 votes

But have you been using the macro option?

Billy VoHagen9 votes

Probably not, because he was smart and knew that wasn't allowed.

Zielmann13 votes

No, it's not your mouse. Customizing keybindings is perfectly fine and won't get you banned.

lXnz5uACgc6 votes

What about macros? The mouse has a macro feature on it. I think that riot saw the software the mouse used and confused it for a hacking program.

Orangesilk21 votes

"I was just using a mouse"

Huh

"I had a key on my mouse to perform Cassiopeias E spam on perfect cooldown while moving in another direction, it's just a perfectly normal macro".

You're not fooling anyone, people don't get banned for spamming emotes.

lXnz5uACgc6 votes

Ive never used anything that would give me an unfair advantage over anyone else.

Orangesilk12 votes

It starts getting subjective.

Does macroing a button for you to place a ward and then instantly hopping to it count as an unfair advantage?, everyone gets wards, and it's just pressing two buttons instead of one, anyone can do it?. And if so, what's the deal with Cassio's E?, it's just mashing E, anyone can do that, I'll just get my mouse to mash E for me instead.

People don't get banned for spamming emotes, you were doing something that -you- didn't consider would give you an unfair advantage, but it most certainly did, and of course, you're not telling the truth here in the forums.

lXnz5uACgc3 votes

I haven't set up the mouse to do any combos for me besides dance in a rotation going CTRL + 1 + 2 + 3 +4 +6 to dance faster, that's honestly the only macros I have that can be considered a combo, I will however be honest and say that I have tried to make it do something like E and then Annie ult at the same time in a custom howling abyss game, but I quickly found out that it was choppy and glitch, and would be too unreliable in a real game so I never used it but that one time in custom game.

Angry Monster16 votes

will however be honest and say that I have tried to make it do something like E and then Annie ult at the same time in a custom howling abyss game

they will not care if it is a custom or normal or ranked. You were attempting to script there.

ModKnightsKemplar3 votes

There's your problem. That's scripting. So you weren't entirely honest in your OP, and you used scripting to try to gain an advantage.

Sorry if it wasn't clear to you beforehand, but it's pretty clear to me. And it seems clear to Riot.

lXnz5uACgc1 votes

So messing around with a feature on my mouse is bannable? it's not a 3rd party program, and i'm not configuring the game to my advantage, besides it was bugged so I never did it, that's hardly bannable, let alone PERMA bannable, maybe a warning before the absolute termination of my account would be nice IDK it's not like I actually ever ruined any games for anyone with the mouse.

ModKnightsKemplar2 votes

The player's agreement that you agree to on every patch contains that information.

Not Riot's fault you didn't read it. If you don't like it, don't agree to it. Scripting is bannable. Period.

lXnz5uACgc1 votes

I never used scripts tho, so I never used anything against the terms of service, terms say "Anything that gives you an unfair advantage" My mouse does not give me an unfair advantage, and attempting to find some kind of edge in a game is not against the terms either.

ModKnightsKemplar1 votes

You said above that you tried to use a macro to get Annie to cast two spells in quick succession. That's scripting, and will be picked up by the auto ban system. And when they review it, they will see that the system was not wrong, and will enforce the ban.

I DO see why you don't like that. I DO NOT see why it is confusing for you. IT's scripting. You admitted to doing it. They banned you. It's cookie-cutter.

lXnz5uACgc2 votes

A button on my mouse that does 2 things is not a script and NOT bannable considering it's not in the terms.

ofart2 votes

{quoted}

"I was just using a mouse"

Huh

"I had a key on my mouse to perform Cassiopeias E spam on perfect cooldown while moving in another direction, it's just a perfectly normal macro".

You're not fooling anyone, people don't get banned for spamming emotes.

He's Silver and mains Nasus... a champion where scripts are completely useless. Don't just assume that because Riot banned him it must be valid. Just like in real life, there can be mistakes.

I have a macro for Target Champions Only + Player Attack Only Click. I forget to use it almost every time but I want to start. That's all it does - just presses these 2 keys and I also have a Razer mouse. I'm very interested if this is a problem.

Zielmann1 votes

It may depend on what exactly you're doing with that macro. Spamming emotes? Probably not an issue. Having it perform a pre-set champion spell combo? That's a problem.

They look at more than just what programs might be running and/or interacting with league. They can tell when somebody has a suspect input pattern, for example. We don't know full details of what they have to review to determine that somebody is scripting, because it would make it easier to work around.

But what I do know is that a lot of players have mice with extra buttons and keybind to those, and many of those also can do macros. Razer prodcuts in general are very popular, so a lot of players will have their software running on their machines. Heck, I wouldn't be surprised if the Naga is one of the most popular mouse models used by League players, largely because it's just a super-popular gaming mouse. As such, I can guarantee you that Riot knows what Razer's software is and what it's capable of. And they certainly don't want to be either crossing such a large swath of players by banning for using a popular mouse brand, or cause bad blood between them and a popular brand.

lXnz5uACgc2 votes

the only macros I have on the mouse are the q and then flash CTRL + 6 and one that danced for me, those were all.

theArtifacts8 votes

Q-Flash would definitely be an issue.

lXnz5uACgc1 votes

Maybe, but I don't see how that would be any faster then hitting q and then flashing after clicking on them, and that would be a lot less relabel and really risky too.

notFREEfood5 votes

[{quoted}](name=UR CHEEKS R MINE,realm=NA,application-id=ZGEFLEUQ,discussion-id=cI41gTAt,comment-id=000500000001000000000000,timestamp=2016-01-21T20:40:30.996+0000)

Maybe, but I don't see how that would be any faster then hitting q and then flashing after clicking on them, and that would be a lot less relabel and really risky too.

One takes skill

Considering that we know that riot is heavily into using machine learning approaches to detecting bannable behavior using something like this would be very easy for them to catch.

Aloexx Ratfoot11 votes

Ive used a razor naga for well over a year and have had no issues at all, it seems like either a) you are using a macro you are not suppose to, or b) you got banned for something else entirely.

Edit: After reading more of your posts you admit to using macros, which rito is not ok with. So i think your ban will stand. Riot considers any macro that makes 1 button press do multiple actions to be against their tos.

lXnz5uACgc1 votes

Thank you for the clarification, I would however like to read where Riot stated this for more information, please post your source. Thanks!

Aloexx Ratfoot3 votes

[{quoted}](name=Riot Sargonas,realm=NA,application-id=cIfEodbz,discussion-id=5kx4F7VE,comment-id=0011000100000000,timestamp=2015-09-29T16:57:43.164+0000)

A hardware macro that types out text is one thing... lot of people have those. Any macros that automate game actions (abilities, spells, etc) however... not so okay.

Synx79 votes

It was a BOT reply. Hope an actual Rioter answers your thread. Their systems seem really shitty lol

Anomander8 votes

I haven't set up the mouse to do any combos for me besides dance in a rotation going CTRL + 1 + 2 + 3 +4 +6 to dance faster, that's honestly the only macros I have that can be considered a combo, I will however be honest and say that I have tried to make it do something like E and then Annie ult at the same time in a custom howling abyss game

the only macros I have on the mouse are the q and then flash CTRL + 6 and one that danced for me, those were all.

[zombie-brand-facepalm]

You are using scripts and macros to gain a unfair advantage. However please keep posting as your are digging your own grave. This issue isn't your mouse its the fact you are automating in game actions to gain a advantage.

lXnz5uACgc1 votes

I'm digging my own grave in grave, considering I'm already banned. I dance faster and now I have an unfair advantage over people? I told you I was seeing what the mouse was capable of in a custom game, saw it was laggy, and never used it. So is using the mouse to execute a combo considered "Cheating" yet using the mouse to flash your mastery considered "acceptable"? Both are options on a mouse made by a product that league supports. If riot wasnt okay with this, why wouldn't they ask razer to take the option off of mice specifically made for their game? Razer has made versions of the naga specifically made for league of legends, why would they put that option on the mouse if it was considered "cheating" by riots terms? It's all confusing to me.

Anomander2 votes

This issue isn't your mouse its the fact you are automating in game actions to gain a advantage

You have admitted to automating in game functions for spells and combos. Your banned not for the mouse but how your using it.

Also the Razer naga is not made specifically for league nor is it directly supported by riot in any manner. Just because the mouse has a league of legends custom skin doesn't mean that using the macro feature to automate gameplay is allowed.

You knowingly cheated. q- flash alone is a bannable macro. I have a Razer Nostromo game pad I have used it since season 2. I don't macro any abilities I only use single key commands because anything else is cheating.

lXnz5uACgc2 votes

I never used Q/ flash macro, that was something someone else posted as something that would be something that would work on Nasus, and I would very much like to see your source so I can read it.

Anomander5 votes

the only macros I have on the mouse are the q and then flash CTRL + 6 and one that danced for me, those were all.

This a direct post from you............. SO yeah.........

DominateTheRift7 votes

im still using my razer naga epic for 3 years now and never been ban before. [slayer-jinx-unamused]

6KEMBE4ORBA6 votes

I new there was something wrong as I have never used 3rd party scripts or bots on this account

hah "on this account" ??

I will however be honest and say that I have tried to make it do something like E and then Annie ult at the same time** in a custom howling abyss game

Why didn't you add this to your OP, a? You tried to script. Maybe you didn't actually realize it, but I doubt it.

Move along people, everything is clear.

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