Boards›Player Behavior

Got an email saying I'm permabanned but I can still play

Gidrah·11/22/2016, 3:56:50 AM·3 votes·2,456 views

I got an email today from [email protected] stating this.

"Greetings gidrah,

Actions that have been performed on your account are in violation of the League of Legends Terms of Use. You can review these terms at http://www.leagueoflegends.com/legal/termsofuse

Due to the severity of this violation, your League of Legends account has been banned until Thu Feb 22 22:22:22 PST 2666

If you have any questions, contact our Player Support team at https://support.leagueoflegends.com/home

Riot Games Player Support"

I don't recall having said anything bad in chat. I know I had a really bad riven game recently where I fed and my team was flaming me but I was just having a bad game and wasent intentionally feeding or anything. There was also a game where me and the enemy top laner were talking smack to eachother in all chat but that was just banter between us and im sure neither of us ment anything bad by it. Then there was an issue with an item i bought on the riot merch store that had to be sent back because it was defective and took a month to sort out. I'm hoping this is just a case of a group of people false reporting me or some error because I've always tried to keep my account in good standing, i even got the teamwork icon for never being banned and im very proud of that.

At this time I can still login to my account with no message that I have been or why I have been banned. I also have a pbe account which I believe is under the same email so maybe that was banned? But u have no way to check it atm.

I already emailed riot but what are the chances that this ban won't go through? I truly don't believe ive done anything to warrent a perma ban, maybe a chat restriction but that's it. I don't feed or troll and usually carry my games, I don't hack or cheat or anything that would deserve this.

15 Comments

Hail Kaiser11/22/2016, 4:10:02 AM3 votes

Make sure to dispute any and all rp charges via paypal or your credit card. Dont let riot keep your money. You can apply it to your new account.

Gidrah11/23/2016, 1:11:15 AM2 votes

Another Update:

Riot confirmed that my account does not have a ban against it. Still dont know why I got the email but I'm glad this mess is over. Thanks for the advice everyone!

Alpha Samsuni11/22/2016, 8:08:22 PM1 votes

{quoted}

I got an email today from [email protected] stating this.

Greetings gidrah,

Prob not another account..

Goatfish11/22/2016, 10:22:05 PM1 votes

[deleted]

Gidrah11/22/2016, 11:16:47 PM1 votes

Just an update, they are having me confirm my account details to make sure I'm me. The support ticket said

"Hello Gidrah,

My name is _______ and I will be helping you with your ticket today. :)

I'm sorry to hear you’re experiencing difficulty while trying to access your account. Please help me get you back into the game by confirming the following details to the best of your knowledge. This is a lot of information, but we want to ensure we only recover accounts to their original creators.

Please do your best to provide the following:

Account Username (what you log-in with): Account Summoner name (your in game name): Platform you play on (NA, EU West, EU Nordic & East, OCE): Original email address used to register the account: Do you still have access to this email address? (Yes/No): Creation date of the account: Location where the account was registered (City, Country): List of locations that you have played on this account (City and Country): Your current IP address (Use http://whatsmyip.net/ to find your IP address): First five champions ever purchased on this account: Name any refunded champions or skins: First content purchased with RP: First 3150/4800/6300 IP champion: Any gifts given/received: Date of Birth: Any other people (including family members/friends) that have ever had access to the account: Username and Server of all League of Legends accounts (s): Has your email account ever been compromised? If so, which email and when (MM/YY): Who made this account? When was the last time that you had access to the account (Month/Day/Year): Thank you!"

So I guess somehow they thought my account got compromised? Idk why they couldn't have just sent me an email stating that they locked my account because they believe it has been compromised rather than scaring me half to death by saying I am banned and making me rethink everything I've ever done on the game. >_<

P.S. I can STILL login to both my main and pbe account. Wtf is going on.

Omì11/22/2016, 4:09:36 AM1 votes

Must be for another account.

Gidrah11/24/2016, 10:39:29 AM1 votes

So the account that was banned was a lvl 1 account in LAS I had opened to reserve the name. According to the support rep its account information was leaked so it was locked.

Gidrah11/22/2016, 6:13:39 AM1 votes

Ok so from what I read online 2666 isint the year I'm "banned" til. Its a ban code used by riot to determine why I was banned. Anyone know what that code means? I couldn't find anything about it online.