Game Crashes

beffybil·4/5/2017, 9:54:11 PM·1 votes·277 views

Hey so I just got a ban timer because my game crashed, this is the first time I (afk'ed) In a while other than when League was having issues when everyone was having issues with game crashes, and I even made it back into the game before the remake said that my game crashed, and then they remade, and i got a ban, is there anyway you could A. remove the ban, and B, Find a way to make it so that remade games don't give out ban timer, (because almost all of them are because of game crashes).

Thank you sincerely Beffybil.

1 Comments

Deep Terror Nami4/6/2017, 7:16:36 AM2 votes

They are unable to remove your low priority queue, but if you are experiencing any kind of crash or connection errors occasionally and need assistance finding and fixing it, please post on the Help & Support board and they will do what they can to get it fixed.

While it sucks that you've received a penalty for leaving due to a client error, unfortunately Riot has to give them out regardless of the reason; if they don't, players will have no incentive to fix any recurring issues, and it would be abused because it could be impossible to tell if they forced the client to crash or lose connection on purpose or not.