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Does riot truly remove bans that were not warranted

6ballsyndra··2 votes·3,020 views

A friend of mine got an account permanently banned. Not going to defend his actions to get the chat restriction in the first place that he got. He was toxic in both matches on record for the reason for his accounts perma ban.

However, I personally feel the ban was unwarranted. I've gotten 2 accounts banned in my time with league since season 4 and I understand what riot tolerates and does not tolerate. I understand that racist and homophobic slurs are 0 tolerance. Nothing like that was used however. It wasn't any outstanding toxicity listed in his 2 game reason for being punished (I have seen the chat logs). He went from a 10 game chat restriction to a permanent ban with a general toxic match. Toxic or not, I thought there was supposed to be an incremental punishment system.

If there is absolutely no use of extreme toxicity, is there any reason the account should be perma banned directly after a 10 game chat restriction? Would creating a support ticket result in an unban if it was truly unjust

19 Comments

AeroWaffle3 votes

You are advocating for your friend (as good friends do), but without your friend posting their chat logs we can't really have an accurate opinion on if the punishment escalation is deserved or not.

Things that often result in punishment escalation:

Slurs, telling people to kill themselves, hate speech, excessive harassment.

6ballsyndra1 votes

Game 1 KYTC PARADOX: oh look the afk jg KYTC PARADOX: muted KYTC PARADOX: wtf KYTC PARADOX: 117 damage in bleeding KYTC PARADOX: are you fucking serious KYTC PARADOX: i didnt expect KYTC PARADOX: 1167 KYTC PARADOX: 117 KYTC PARADOX: bleeding damage KYTC PARADOX: but k KYTC PARADOX: or i had potions KYTC PARADOX: which is gay KYTC PARADOX: reported KYTC PARADOX: he flashed KYTC PARADOX: lag ofmg KYTC PARADOX: yep report me guys KYTC PARADOX: pre-made trash KYTC PARADOX: tell me more about how balanced darius is KYTC PARADOX: huge range of zone massive damage life steal on q KYTC PARADOX: broken* KYTC PARADOX: enjoy the darius nerf next patch KYTC PARADOX: no they're just going to leave this broken champion alone KYTC PARADOX: fucking look at that KYTC PARADOX: look at that bullshit KYTC PARADOX: id lvoe to know how anyone honestly thinks hes balanced KYTC PARADOX: 250 bleeding KYTC PARADOX: in true damage KYTC PARADOX: definantly balancd KYTC PARADOX: no KYTC PARADOX: its true damage KYTC PARADOX: taht bleeding from your ult is true damage KYTC PARADOX: the death says true KYTC PARADOX: but wait wait, everyone report ME for intent feeding definantly KYTC PARADOX: pre-made whining to report me KYTC PARADOX: 2/5 fixx KYTC PARADOX: fizz KYTC PARADOX: and imf eeding KYTC PARADOX: yeah but im not KYTC PARADOX: apaprantly KYTC PARADOX: just so obviously feeding KYTC PARADOX: this is why i hate pre-mades KYTC PARADOX: but im feeding KYTC PARADOX: oh figures its the same trash who was pre-made with jax from last game saying omf eeding KYTC PARADOX: muting all KYTC PARADOX: yet im feeding KYTC PARADOX: and yorick dives alone KYTC PARADOX: only person i didnt mute is darius becasue at least hes not being a little cunt KYTC PARADOX: or blitz and sivir KYTC PARADOX: this pre-made i swear KYTC PARADOX: every one of them toxic yet they're team is feeding harder KYTC PARADOX: darius just take top im not helping them a second longer

This is the chat log I was provided with. He stated it was the only game included for why he was banned. Like i said before, i did not say he wasnt toxic. This should have resulted in a 25 game chat restriction, not a perma ban from never even being 14-day suspended.

Based on what I've seen with proffesionals, a player got banned for saying "wait im trolling" taken out of context. To what i understand, it was a pre-made harrassing him for "intentionally feeding" as you can determin from the log. Maybe thats why it escalated it but he wasnt stating he was intentionally feeding

AeroWaffle1 votes

Then your friend should contact support to see if they will lower the punishment. Note your friend should be the one sending the ticket, not you. Support isn't going to tell anyone anything unless it's the owner of the account contacting them.

If there was something else that contributed to the escalation support will know about it.

6ballsyndra1 votes

{quoted}

Then your friend should contact support to see if they will lower the punishment. Note your friend should be the one sending the ticket, not you. Support isn't going to tell anyone anything unless it's the owner of the account contacting them.

If there was something else that contributed to the escalation support will know about it.

He created a ticket and the ban was in fact lifted

AJStarhiker1 votes

{quoted}

He created a ticket and the ban was in fact lifted

At a guess, the reversal was due to him questioning the level of the punishment, not that he'd gotten it.

6ballsyndra1 votes

{quoted}

At a guess, the reversal was due to him questioning the level of the punishment, not that he'd gotten it.

Well yes. Like I stated before, I never said it showed no signs of toxicity. I Reiterated that a few times. The punishment as unfairly escalated though which was the main thing that was discussed in the support ticket. It was a mistake on the automated ban system and was corrected

6ballsyndra1 votes

{quoted}

You are advocating for your friend (as good friends do), but without your friend posting their chat logs we can't really have an accurate opinion on if the punishment escalation is deserved or not.

Things that often result in punishment escalation:

Slurs, telling people to kill themselves, hate speech, excessive harassment.

He created a ticket and the ban was in fact lifted

Azure Hamster2 votes

I recommend telling your friend that using "gay" as a word for "bad" is not acceptable. If he gets out of the habit in LoL and in real life, it will be better for him in the long run.

Caitlyn

YerroFever2 votes

{quoted}

A friend of mine got an account permanently banned. Not going to defend his actions to get the chat restriction in the first place that he got. He was toxic in both matches on record for the reason for his accounts perma ban.

So he already has a history of punishments. I hope you understand that the punishment system is based on both frequency and severity. If he repeats his toxicity disregarding lower levels of punishments, that's your friend's fault for treating the lower level punishments like a joke.

However, I personally feel the ban was unwarranted. I've gotten 2 accounts banned in my time with league since season 4 and I understand what riot tolerates and does not tolerate. I understand that racist and homophobic slurs are 0 tolerance. Nothing like that was used however. It wasn't any outstanding toxicity listed in his 2 game reason for being punished (I have seen the chat logs). He went from a 10 game chat restriction to a permanent ban with a general toxic match. Toxic or not, I thought there was supposed to be an incremental punishment system.

There may be pre-game or post-game chat that isn't being displayed. Riot is working on a better solution to the current system to make sure people know exactly why without having to open a player support ticket.

Typically, there are multiple games for going up the escalation ladder. Are you sure your friend gave you the full and unedited chat log?

If there is absolutely no use of extreme toxicity, is there any reason the account should be perma banned directly after a 10 game chat restriction? Would creating a support ticket result in an unban if it was truly unjust

Unjust isn't the standard they use.

Rightful is the standard. Was the person rightfully punished. Not whether or not one feels they were justly punished. The person who was punished will almost never feel the punishment is just because they don't believe their actions are toxic.

Also, why is it that their last game is in 2016?

https://matchhistory.na.leagueoflegends.com/en/#match-history/NA1/231759299

6ballsyndra1 votes

The account is an older account they wanted recovered and asked if it was worth investigating. I had all the screen shots of the logs, as well as the copy paste version of the logs. Unless the 2-3 screen shots used to display the chat logs were photoshopped then it was the entire chat log

I understand that they usually use multiple games which is why the ban does not make any sense. They had recieved a 10 game chat restriction prior as the only previous punishment on the account. I was not defending the actions of the person and saying they didnt deserve a 25 game chat restriction. I was asking What others thought of the situation simply before he went to riot with the case. The player has been playing under a new account for some time now and wanted to make an attempt to recover the account.

I was simply asking for input from others and I appreciate the time you took to respond, thank you

Edit; When i first created this thread I thought there was 2 games listed but i was mistaken so later corrected myself and posted the logs that he sent me upon request

YerroFever1 votes

{quoted}

The account is an older account they wanted recovered and asked if it was worth investigating. I had all the screen shots of the logs, as well as the copy paste version of the logs. Unless the 2-3 screen shots used to display the chat logs were photoshopped then it was the entire chat log

I understand that they usually use multiple games which is why the ban does not make any sense. They had recieved a 10 game chat restriction prior as the only previous punishment on the account. I was not defending the actions of the person and saying they didnt deserve a 25 game chat restriction. I was asking What others thought of the situation simply before he went to riot with the case. The player has been playing under a new account for some time now and wanted to make an attempt to recover the account.

I was simply asking for input from others and I appreciate the time you took to respond, thank you

Edit; When i first created this thread I thought there was 2 games listed but i was mistaken so later corrected myself and posted the logs that he sent me upon request

If they haven't tried to appeal it by now, it's probably a lost cause because if the punishment was a rightfully issued punishment, then it'll stay permabanned and if it was a wrongfully issued punishment, it would have been reversed if your friend opened up a support ticket.

6ballsyndra1 votes

{quoted}

If they haven't tried to appeal it by now, it's probably a lost cause because if the punishment was a rightfully issued punishment, then it'll stay permabanned and if it was a wrongfully issued punishment, it would have been reversed if your friend opened up a support ticket.

He created a ticket and the ban was in fact lifted

Serevas1 votes

Well one thing you left out is that if he dropped the increasingly standard kys into chat, that also pops an instant perma-ban through the filters.

6ballsyndra1 votes

provided chat logs above, the only thing that i see that would escalate is the "which is gay" or the sarcastic use of "but im feeding" while being tower dove. Thank you for your input

Serevas1 votes

Honestly it was probably the gay thing. The report function is primarily an automated thing so if it hits the filter requirements your friend pretty much screwed. Worth attempting the ticket, worse thing they do is say nothing is changing.

Kei1431 votes

So there are a few questions that you can ask, your friend may or may not be able to answer it, assuming there was not hate speech in the text given.

  • Was there words that encourage others to harm themselves in the chatlogs given?
  • That is also part of the zero tolerance and can escalate the punishment quickly
  • Was there hate speech / homophobic / words that encourage harm in the pre/post game chat?
  • Those get checked as well, though the reform card doesn't show it
  • When your friend logs in, does it say permanantly "banned" or permanantly "suspended"?
  • Those are two very different things. The prior is punishment due to toxicity, the other is an account lock due to security or payment issues.
6ballsyndra1 votes

Thank you for your input

The person in question has sent me screenshots of the account in question and provided the logs and asked me if it was even worth submitting a support ticket over (I had been banned before as stated and he was aware). Chat logs were provided in the comments. The only thing that could be labled as "homophobic" would be the use of "which is gay" a few lines down

SomeStr4ng31 votes

Riot has gotten exponentially softer with their tolerance and has almost become a bubbly nobody say anything culture. I got a 2 week ban on my smurf account for roasting a troll, mind you he literally said he was trolling midway through the game. And the second chat log highlighted was going in on a guy who got bent out of shape from his support trying to get him to stay back in lane...he then proceeded to finish 1/11. With our Galio coming in trying to defend the adc.

I'm just blown away that there was no chat restriction, and went to a straight 14 day ban. Their direct input feedback method takes 0 time to analyze the situation as a whole, looks at one person without 0 context to make a decision. Both games that were used in the chat logs for my ban, I got honored by my teammates. How does that even make any remote sense? Other people, on the same team, thought my position was justified and/or correct.

It's no wonder people are leaving this game, whata joke.

It also blows my mind how people in these forums try to use real life as an example. First of all trolls don't last in real life, that's why you typically only see them in games online. Second of all, you talk enough smack to somebody you're going to get hit with a hook. If you mess up, take the L, admit it, and move on. But don't be surprised if you deflect or project onto somebody else that a storm will come your way. To suggest anything otherwise would show that you spend most of your time online and not interacting with other people because that's basic human nature. We react to tones and aggression, either you get trampled or you step up in situations. Other option would be walking away which would lead to a ban in game by leaving. They're not the same nor are they even close. Quit pretending the online world is similar to real life. It's not even close

exitforever1 votes

i got my account's 14 day ban revoked because it was a mistake. so yes, it is possible, but very unlikely

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