I had issues in the past, anger issues mostly. I had like 200 chat restrictions and got through them all and I feel I reformed pretty good. Then I took a long break and just recently (December) started playing again. Also, somehow my account was compromsied and had ppl playing on it for who knows how long but I don't think that has anything to do with my permaban. Today I was toxic in a game, and by toxic I mean I got triggered by asshole teammates and just decided to feed and make them lose. I know, dumb idea. Then I log back in later to see I got permabanned for it? And they give you your chatlogs, with no context it doesnt show none of the asshole things they say to me, and yes I reported them too.
I don't intentionally ruin games, I don't like it when it happens to me either. But when I'm being trolled and people are trying to piss me off? I got triggered and had a bad game. Now I'm permabanned after working so hard to reform, and support refuses to give me any sort of possibility to reinstate my account. I think that is complete bull and a slap in the face to a loyal player who has supported the game financially for as long as I've played.
What choice do I have but to accept it? I just hope those assholes got the same punishment, but I highly doubt it.
This system of yours Riot, it does nothing to curb trolls. Trolls do not care if they get banned. You're only hurting loyal players, who might have behavioral issues that can reform. I've honestly tried. I've had support replies saying that I've been improving. I am willing to accept a punishment, I just feel that a permaban for someone who isn't a troll whos only joy in the game is ruining others good time is extremely harsh and unfair. You're hurting players who actually want to play and not be toxic.