MY ACCOUNT IS PERMANENTLY SUSPENDED.

YashyDoodle··4 votes·922 views

What Happened: So, I log into league one day, and it says that my account has been "permanently suspended" due to "the use of malicious 3rd party programs or modifications to your League of Legends client. We believe that all players should play on equal footing in an effort to promote competitive sportsmanship. You should be aware that modifying your League of Legends client is against the Terms of Use".

I have NEVER hacked/scripted, had someone else play on my account, gave my password away, or fell for any of those "free RP" scams. No one knows my account details except for me. Also, no games were played on my account by some hacker, because I checked na.op.gg. All the games were played by me and me only.

I don't want to get angry or anything, but I just want to know why I was banned and when I will get unbanned. Because, as of know, I have been banned forever for no reason. I thoroughly read the Terms of Service and Summoner's Code, and it is clear that I have not broken a single rule. I'm just a good od' player trying to play some games.

The ban was not from the tribunal, and I was not a toxic player at all. It seems like I'm being banned for scripting/hacking, but I am clearly not. I hope Riot Games finds that I was banned and overturned it. I sent in a ticket and it has been over a day without a reply (I've never had to send a ticket before so I don't know how long it takes). Anyway, I hope it was an accident that they banned me, but does anyone know how to get Riot to help, or what should I do?

TLDR:

  • I got banned for "the use of malicious 3rd party programs or modifications to your League of Legends client", which I NEVER did.
  • I've spend hundreds of hours in game, so I kinda need the account.
  • I read all Terms of Service and Summoners Code, and I broke 0 rules.
  • I am the ONLY one who knows my account details.
  • How do I get my account back?

Sorry for the long post, i'm just really scared for my account and love the game, so I can't go so long without playing! I would love if you kind souls could help bring this to Riot's attention :) Maybe it's a glitch and they're banning people on accident!

11 Comments

Flaherty5 votes

Just wait for the response from your support ticket, it usually takes a couple days

YashyDoodle1 votes

Thank you so much for your reply! I'll wait for my ticket, but I'm still scared though :( I looked online and it seems like some people got banned for no reason and Riot just said that everything on their account is their responsibility, which doesn't really make sense if nothing happened... Hope I'm not in the same boat as them, because I really want my account back. Thanks again!

OnlyYouCanHearMe4 votes

Given the time (end of the season) there may be a backlog of tickets right now. It may take them a few days. Try and be patient, and don't submit a duplicate ticket. They will get back with you soon.

YashyDoodle1 votes

That makes sense, it's very much a possibility. I'm hoping, however, that in the rush to get through tickets Riot doesn't just ignore the issues for time's sake. Thank you very much for your response, and I will make sure not to send a duplicate ticket. Thank you!

ModUlanopo4 votes

Be patient with your support ticket. I know it's difficult, but that really is the best way to get to the bottom of what happened.

YashyDoodle1 votes

Alright, will do. Thank you so much for this response. However, I've seen a lot of people online who had a similar problem and it dint get resolved. I think I'm panicking too much. Thank you again!

ModUlanopo1 votes

Any time!

Just remember that the mere presence of the lines of code can trigger a ban, especially zoom hack. It can be inactive inside an otherwise innocuous mod. Best to just stay away from them.

YashyDoodle1 votes

Yeah, but I never used any sort of hack like this. I'm so confused and have no idea what's going on ;( I just wanna play some league man! Anyhow, thanks!

Weathered2 votes

Wait, how many ranked games did you play? 11?

That doesn't makes sense at all. That's WAY too small of a sample for a script/boost ban.

Did you change any files of the client? Use any mouses with programs for key bindings? Odd driver updates?

YashyDoodle1 votes

Yeah I played like 11 Ranked games, but I played a TON of normal games.

I never script/boost, never touched any client files, never got driver updates, and never used any key-binding things for a mouse.

I'm so confused! Anyway, thank you so much for your response!

Weathered2 votes

I guess technically you can MMR boost in normals because they have a separate MMR, but that's pretty useless and illogical.

I would just wait on the ticket and be as calm and detailed as possible.

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