Welcome to Player Behavior!

RiotKeyru··26 votes·101,381 views

Confused over a punishment you received? Have questions about how the Player Behavior systems work?

We’ve got you covered. This Board is all about answering these types of questions. Between the Advisor volunteer program and Rioters, we will provide as much feedback and information as we can.

Remember, the more information you provide, the more helpful we can be. Help us help you!

479 Comments

IVCinderellaVI23 votes

Ok so this is what I don't understand. I received a 2 week suspension for "toxicity". Tell me how this works. It is almost like Riot is just going off of how many people report you instead of the situation and what the other person said as well. It is not right. You could be playing norms and have a whole team full of people that are friends. This is my situation- I played draft- I called adc this other person calls support. Sounds fine? Then we get into the game and he takes every single bit of farm I have and builds damage as a support. So I refused to go the lane with him. How am I supposed to play adc and do well if I cant get any farm or kills? Should I be subjected to build a gold item as an adc because this guy didn't follow the rules of the game? Then because they are all friends I get reported by all of them and get banned. It is absolutely ridiculous. Riot doesn't care about the situation they don't take the time to read into it. They just take your chat logs and the number of reports and call it a day. I think the system needs a huge fix. Why have a mute button if people don't use it? Why not focus more intent on the intentional feeders. I never see them get banned???? It is obsurd. You should have to be 18 years or older to play the game because the game is exactly like games such as call of duty. People talk bad about each other all the time to get hyped. That is the reason there is a mute button so people don't have to let it affect their game play. Simple. I don't understand why Riot is so harsh and not focusing their needs on the feeders. The people who REALLY ruin the game for others.

RHiN0X15 votes

What's even worse is how the actual abuser teams up to report a user as a team and reports a person who is not the problem and that person gets the ban.... while the actual rude team gets off with nothing. Its nothing short of mob rules.... and the Riot admins and employees are some of the worst offenders.

Mastermarz11 votes

I have the same problem. I don't know what riot support is doing, but they screwed up with their new banning system.

Warmanreaper5 votes

I have had 2 chat bans because of this , and a leaver buster currently along with one of the bans im trying to get rid of.

DakurlzHU156 votes

YEP. SAME thing. 2 week ban cause someone else decided to ruin the game. Thanks for making words more important than the real trolls of this community. Really should look in to my ban. Team mate feeds my lane cause the adc died once.

Deep Terror Nami7 votes

I've got something a lot of people keep getting confused about;

They ask "Why was my post deleted and not moved?".

I tell them it's a limit of the boards and not lack of moderator motivation.

Will they ever get the option (if they don't have it) to move a thread rather than delete it? I don't care much myself, but sometimes multiple moderators think a post belongs in a different spot. Mod A deletes it and says put it in Board X, Player 1 will post it in X, then Mod B deletes that one and says put it in Board Y. That is annoying.

Daen3 votes

So, overall, this is an interesting question. My expectation is that moderation will eventually get the option to move threads, but development resources are stretched super thin right now when it comes to the Boards.

I totally agree with you, I think it'd be a lot healthier to have threads moved rather than deleted, but I'm just not sure when it might be a feasible thing to have around.

RiotKeyru8 votes

[{quoted}](name=Deep Terror Nami,realm=NA,application-id=ZGEFLEUQ,discussion-id=J9LLBvJz,comment-id=0000,timestamp=2015-10-28T18:39:27.737+0000)

I've got something a lot of people keep getting confused about;

They ask "Why was my post deleted and not moved?".

I tell them it's a limit of the boards and not lack of moderator motivation.

Will they ever get the option (if they don't have it) to move a thread rather than delete it? I don't care much myself, but sometimes multiple moderators think a post belongs in a different spot. Mod A deletes it and says put it in Board X, Player 1 will post it in X, then Mod B deletes that one and says put it in Board Y. That is annoying.

This is my #1 priority right now as it's an extra work step for moderators and honestly just causing terrible experiences for players who make a discussion.

1ZslqTY3fd7 votes

roflll your #1 priority is that? when there are bots ip farming so freely since at least season 4 (same bots with same behaviours by the way, nothing has changed)? when there are people that can troll games (without feeding... for example aram games where a guy will do nothing but stay back and take heals all game)? when there are scripters that go undetected?

what a joke

ModPrandine5 votes

[{quoted}](name=Negative KDA,realm=NA,application-id=ZGEFLEUQ,discussion-id=J9LLBvJz,comment-id=000000010001,timestamp=2015-11-27T03:39:56.727+0000)

roflll your #1 priority is that? when there are bots ip farming so freely since at least season 4 (same bots with same behaviours by the way, nothing has changed)? when there are people that can troll games (without feeding... for example aram games where a guy will do nothing but stay back and take heals all game)? when there are scripters that go undetected?

what a joke

Detecting verbal toxicity is easier to do than detecting bots, scripters and the like. It doesn't mean that Riot isn't doing anything to stop them though, it just means that detecting them isn't as easy or as simple as detecting things like verbal abuse is.

Cottonking6 votes

that could be because your opinion of verbal abuse is highly flawed and extremely general, with no actual guidelines to go by. calling a person dude can be offensive enough to get reported if he doesnt like it, and enough people in the same game report you you get banned either way. Might wanna worry about the bots and trolls instead.

Wombat Nipple12 votes

The tribunal is to harsh on people who just simply call someone a feeder... when in fact they are feeding.... then someone who is playing a ranked game... feeds and buys all boots and gets a chat ban.... that is absolutely absurd. Fix this garbage. bye bye

YouDumBetch2 votes

Yea ... I have created a theme for a toxic player in Player Behavior and Moderation and it got deleted, saying : Hey YouDumBetch ,

We understand that you want to get word out about this player and their in-game behaviors but this is not the correct avenue to get attention on them. Please continue to use our in-game reporting system to put these players through our behavioral systems.

Then I created a theme -'' Toxic Behavior'' in Help and Support and it got deleted and replied from Riot : Hey YouDumBetch,

First off, this is NOT a warning or punishment to your Boards account. Your discussion has been removed due to being posted in the wrong sub-section. We know you're passionate and we want to make sure that you have these conversations in the correct avenues! A good place to post this would be in:

Player Behavior & Moderation

I am confused right now :D .... where can I post such themes ?

Jæbölé4 votes

On the topic of player behavior, what is/can be done in the future about players with passive/aggressive, condescending god complexes? Not just the super toxic ones who are non stop griefing in game, but the other ones that are toxic before the game has even begun. For example: Another player purposely banned my pick, then said "i looked you up" " you suck as__" then told me not to play ranked. There is nothing i can do other than try to find another pick in time after the intial shock of my pick being intentionally banned by my teammate, which resulted in the lock in timer running out and me recieving leaver buster for not locking in. Clearly, regardless of my alleged skill level of said champion, banning a teammates pick should ABSOLUTELY be a reportable offense, because not only did i get punished for his/her decision, i also have no way of getting justice for their wrongdoings. Im sure this has happened to others in the past, but it shouldnt happen unpunished in the future.

Norscout2 votes

How do we post in here if our account got banned?

RiotKeyru3 votes

{quoted}

How do we post in here if our account got banned?

The only way to do it currently is use a smurf account or have someone post on your behalf (if not permanently suspended) if you want to have it posted on this board space. The only other way is to submit a support ticket through our support site. We're looking at other option/avenues to allow banned players to discuss their violations/suspensions but requires development and testing.

Norscout1 votes

{quoted}

The only way to do it currently is use a smurf account or have someone post on your behalf (if not permanently suspended) if you want to have it posted on this board space. The only other way is to submit a support ticket through our support site. We're looking at other option/avenues to allow banned players to discuss their violations/suspensions but requires development and testing.

As long as the level requirement for posting here isn't absurd like it is on GD. Btw, when are we dropping that?

RiotKeyru3 votes

{quoted}

As long as the level requirement for posting here isn't absurd like it is on GD. Btw, when are we dropping that?

Dropping what? Right now it is 5/5/5. Discussion/Posting/Voting. I will probably increase voting at some point.

Norscout1 votes

{quoted}

Dropping what? Right now it is 5/5/5. Discussion/Posting/Voting. I will probably increase voting at some point.

Posting on GD used to require your account to be level 30. Has that policy been discontinued? I'd test it myself, but alas, I don't have any other accounts ( ͡° ͜ʖ ͡°)

RiotKeyru3 votes

{quoted}

Posting on GD used to require your account to be level 30. Has that policy been discontinued? I'd test it myself, but alas, I don't have any other accounts ( ͡° ͜ʖ ͡°)

I honestly do not believe it will change and is still currently 30/20/20.

AudioStorm2 votes

Is there anyway i could get my account unbanned, a redemption forsay it wont happen again :(

Klepto502 votes

The reason for people getting unruly punishments is because Riot does not care, and since I'm sure most of you are well aware that they do not, then what is the point in posting what your problem was, knowing that they will not do anything about what had happened, even with you posting this and others agreeing with you. I can't get rewards because of a situation that put me on behavior restrictions, but I did not get banned, but muted for 10 games, and even after those 10 games I can't receive my rewards. The team I was with was a group of friends, because once I got upset with my Jungler for not assisting me when I asked numerous times. Then the team trashes me. I did retaliate which was a mistake on my part, but sadly nothing had happened to them when I reported them. Point being, Riot could care less about the people who play the game, meaning they will punish the one who gets reported by the entire team even though that person was not in the wrong. If you really want to not deal with the problem, don't play League of Legends. That's pretty much their view on people's trouble with the game since they have plenty more people who will still play, and someone is likely to fill your spot.

DPCHMD2 votes

I have a doubt that just popped out.

Why mentioning or even implying self harm is against the rules when this game really makes some people feel very bad?

Palmeiras SerieB2 votes

Because we have to pretend that everything is okay with the game.

If anything is wrong, the boards community will treat it like it is victim fault, and mods and rioters will hide between the blind fanboys that can even persecute people and use fake accounts to manipulate voting system, as long as they don't say the n word or the f word, however they still allowed to use general insults to diminish people.

ModPrandine2 votes

[{quoted}](name=Palmeiras SerieB,realm=NA,application-id=ZGEFLEUQ,discussion-id=J9LLBvJz,comment-id=00a00000,timestamp=2016-09-12T03:52:47.889+0000)

Because we have to pretend that everything is okay with the game.

If anything is wrong, the boards community will treat it like it is victim fault, and mods and rioters will hide between the blind fanboys that can even persecute people and use fake accounts to manipulate voting system, as long as they don't say the n word or the f word, however they still allowed to use general insults to diminish people.

Sorry but that is not true. If you're being a jerk then you're gonna get in trouble regardless of who you are. We don't have to like everyone or agree with everyone but Riot expects us all to interact with others in a neutral or positive and respectful manner. The people who get downvoted allot are usually:

A. Known forum trolls who are just spouting nonsense and lies. B. Banned troll ragers who try to act like they did nothing wrong before proceeding to rage and flame at others who try to explain to them why their behavior is unacceptable and/or call them out on their poor behavior. C. Both.

No one agrees with every single one of Riot's decisions, but the ones getting downvoted are often those who lash out at anyone who disagrees with them.

Palmeiras SerieB2 votes

What about people that manage multiple accounts to downvote people, unable to being targeted by moderation as only comments can be reported and not votes. There is someone Doing iT Now.

The Belighted2 votes

Is there any way to report individuals who are very toxic in the post game lobby? Every time i report someone who seriously deserves to be reported, I never receive the player was punished message anymore. Is reporting even doing anything, or are people like this going to be in more players game? https://snag.gy/EybXUS.jpg

EX Kazé2 votes

Hey how would I go about submitting a report on a player who was in a lobby but didn't make it to game? Thanks in advance.

Zettahash2 votes

WHERE DO I BEGIN, I personally have never been banned and always have more or less I'd like to think positive reviews as a player, but HOLY CRAP man. I just had a Teemo on my team go sit in the enemy nexus stay invisible and screw the team, and kept telling the enemy team who's lvl 8 WHILE he's lvl 1 "you cant find me hehe" meanwhile they never tried to find him, steamrolled my team and won in 15 minutes. Now that makes me just not want to play the rest of the night and turns me off from the game, I didn't say crap to him BUT if i would have I'd of gotten reported for verbal abuse and that's screwy on so many levels SO here I am ranting to you RIOT.....tell me how your tribunal system is fair....i guarantee that same player will go on to P*ss off some other fellow members of the community they wont be as humble as me and tell the man what he deserves, and then you will punish them instead of him. priorities just DO NOT seem in line.

Zastie1 votes

Will the moderators be posting in here, or just reds/the volunteers?

ModUlanopo2 votes

Moderators will be posting in here as well.

Zastie1 votes

{quoted}

Moderators will be posting in here as well.

Good to know! Wait, are moderators arbiters or is that something different (the volunteer program that I'm just now hearing about)?

This is all getting rather confusing as things aren't exactly crystal cool clear.

ModUlanopo4 votes

Forum moderators will talk about boards moderation. Arbiters will talk about behavior systems and provide advice.

Pika3101 votes

What is the policy regarding people who intentionally go into a thread solely with the intent of flame-baiting, mocking posters or anything otherwise counter-constructive to the conversation at hand?

Daen1 votes

{quoted}

What is the policy regarding people who intentionally go into a thread solely with the intent of flame-baiting, mocking posters or anything otherwise counter-constructive to the conversation at hand?

We definitely don't want this happening, and will be keeping a close eye on it. Personally, I want to make sure people still feel comfortable to chime in on threads (even if a bit abrasive) but if it gets into bashing/mocking I definitely don't think it's particularly useful.

Pika3101 votes

Well it is happening; has been happening. I think I've counted at least 3 tonight alone just on the few threads I've read. Literally posters just mocking, no actual intent on building a discussion.

Daen1 votes

Hmm. Have any sources/links to threads? I just woke up so I haven't had a chance to go through everything I missed.

Daen2 votes

Ah, thanks! I think this would be a question more applicable to TheCurator or the moderation staff in general for the Boards, but what I can tell you is that it seems the community is handling those comments on their own. Every one of them is downvoted to basically the bottom of each thread, so there's definitely some community control going on.

Pika3102 votes

I thank you for the input and thoughts on this matter.

I'd rather my questions not be handled by TheCurator, I've not had good experiences in dealing with him and find his methods to be very lackadaisical. Likewise I've also been verbally abused by SlumberJack, but for the time being I'm still open to hearing from any forum mods other than those 2.

Daen1 votes

I thank you for the input and thoughts on this matter.

No worries, happy to help.

I'd rather my questions not be handled by TheCurator, I've not had good experiences in dealing with him and find his methods to be very lackadaisical.

Interesting.

Honestly, my assumption is that the comments to which you're referring are considered low-grade enough that it's fine for them to stay downvoted but not removed. The community pretty clearly doesn't approve of that stuff, but at the same time I feel like it's important that we make sure moderation doesn't feel stifling.

We're going to see abrasive commenting from time to time, and the downvote system seems to be working as intended in bringing that stuff way down in visibility.

Pika3102 votes

Yes, the ones we're discussing this time are little more harmful than the annoying yappings of a chihuahua, but the previous discussions with TheCurator I referred to were involving more substantial offenses.

He stated a belief of leniency towards real verbal abuse, excessive unjustifiable profanity and repeat offenses. I'd hardly consider action against those types of offenses to be overly stifling and inaction becomes less "lenient" and more lazy. Choosing to never take action unless a specific list of conditions be perfectly met, like a robot. Thus is how I've come to this opinion of his personality.

ModMod Curator2 votes

{quoted}

Yes, the ones we're discussing this time are little more harmful than the annoying yappings of a chihuahua, but the previous discussions with TheCurator I referred to were involving more substantial offenses.

He stated a belief of leniency towards real verbal abuse, excessive unjustifiable profanity and repeat offenses. I'd hardly consider action against those types of offenses to be overly stifling and inaction becomes less "lenient" and more lazy. Choosing to never take action unless a specific list of conditions be perfectly met, like a robot. Thus is how I've come to this opinion of his personality.

To be clear, the moderation staff is not lenient towards what is "real verbal abuse, excessive unjustifiable profanity and repeat offenses". If anyone believes that a post should be reviewed by a moderator, by all means report it and we'll review it.

That being said, just because you don't like something someone says to you on an online forum doesn't make it offensive by our guidelines. You're not going to always agree with everyone online and you shouldn't. Healthy debate is a positive thing. If someone tries to derail that debate pointlessly, then as Daen previously commented, the community itself can handle most negative, troll commentary on its own by either ignoring it or downvoting it.

The moderation staff will continue to step in if someone crosses the line into truly abusive or toxic commentary.

Disneylord1 votes

[deleted]

ModMod Curator2 votes

{quoted}

TheCurator can you answer me please, if an account is banned on boards and you swap summoner names with your other acc and post do you get banned in the second acc too?

If your primary Boards account has been permanently suspended and you post on another account, that account will also be permanently suspended as ban evasion is not allowed on the Boards. If it is a temporary suspension, you can still post on another account currently.

Disneylord1 votes

[deleted]

ModMod Curator2 votes

{quoted}

Ok thanks for answering just 1 last question, when the boards go live will the bans be lifted? because it says that the boards are still in Beta test

Regardless of the Beta/Live status of the Boards, a permanent suspension is what it is. That wouldn't change.

Fallen Echo1 votes

Hello something is wrong with this Game like am being serious my pc I have a bad pc it crashes like all the time and I get bans for something I didnt do like it is so frustrating atleast k now what happened to someones pc before you give them 20 minutes ban now I am waiting becaise some toxic players reported me for m y pc crashing please riot games try to make like something that kn ows if your pc has crashed or something

Daen2 votes

{quoted}

Hello something is wrong with this Game like am being serious my pc I have a bad pc it crashes like all the time and I get bans for something I didnt do like it is so frustrating atleast k now what happened to someones pc before you give them 20 minutes ban now I am waiting becaise some toxic players reported me for m y pc crashing please riot games try to make like something that kn ows if your pc has crashed or something

Leaving a game has the same negative effect for the other participants regardless of whether it's intentional or not. The expectation is that if your computer is crashing all the time you need to get it fixed before continuing to ruin other players' experiences with the game.

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