Riot Banned My Account For "Safety Reasons" And Now They Wont Give It Back

Trash Jayce Main·10/22/2017, 7:47:30 PM·1 votes·896 views

I have had this account since 2011, and it has been recently banned on October 10th, 2017. I submitted a Ticket asking why it was banned, and they say its for my safety to return it to the original owner. They asked questions that literally nobody would remember for 6 year, there were only 4 that I could answer.

https://imgur.com/1w5nBaB

I answered them and they reply that its still the wrong info and that theyre keeping the account banned. What good does this do? Youre legit banning my account for my safety? Its literally doing the opposite.

At least refund the money on the account that I spent this year if youre just gonna perma ban it because I dont remember the first 5 champions I bought on the account. Who in the world remembers this kind of stuff?

21 Comments

This Is Your Dad10/22/2017, 7:49:28 PM2 votes

I agree, that question is dumb. I own every single champion, the hell would I know what my first 5 3 years ago are?

Mizuki Zahra10/22/2017, 7:50:43 PM2 votes

I can name the first 20 because I made a doc on word. Did you not read the terms and agreements? I read everything in ensure that if I get locked out that i can provide what is needed to get back in.

Chermorg10/22/2017, 7:53:04 PM2 votes

You don't have to answer all the questions accurately. But when they give you a list, you shouldn't just answer the 5 easiest to find out answers. The point of this process is to ensure only the original account owner gets access to the account. That would not be possible if they accepted very common knowledge answers to the recovery questions.

Drugoth10/22/2017, 7:50:41 PM1 votes

I ran into this same issue with WoW years ago. It sucks that our memories aren't better lol.

YerroFever10/25/2017, 2:43:50 AM1 votes

Try to answer more questions? I dunno... :-/ Sucks that you don't remember the answers to the questions to get your account back.