Hey Riot! Your player base is shrinking!
So I have been here since season 1 on another account, and you have had a great product so far. However I have noticed that your game started declining in season five as far as player behavior. This season from watching these boards and discussing the game with players in game I am realizing you are losing a lot of players daily. I have not seen this many players leaving League ever.
Look how many posts there are on perma bans, that is just the ones posting, so you have lost those people, you also have lost a good amount of people tired of the smaller bans from standing up to trolls.
I have been talking to many people in game and those without bans are fed up with the rediculous amount of trolls in the game recently ( which is causing a lot of the toxicity from the players you are banning) so you have lost these people as well. When the trolls get bored of trolling you lose those players as well as they do not value the great game you created they merely get their joy from ruining the games of others and trying to upset them.
Now I realize you also have a lot of people coming in, however a good amount of them will also leave when they come in to the trolled and anger filled ranked. Eventually the people coming in will become far less than the people leaving due to word of mouth about the declining nature of your game.
Some people are all talk and won't leave.
A good amount will do what they say and leave, I have quite a few people on my friends list who have left this game cause they were tired of nothing being done about the trolls. I have also met people who said they were quitting and I check their accounts later and they have.
Then there are those that will go down with the ship and remain loyal to the end. I hope to count myself amongst this group but even as much as I like this game I can't deny the declining nature and player base of this game.
That with your lack of presence to player questions on this board is going to hurt this company in the future.
So now that I pointed out the problem let me provide a suggestion for a solution.
First: unban all accounts related to verbal abuse. What! You say? Let all those toxic players back? Yes keep reading and you will understand why.
Second: reform your punishment system:
Start by going back to the tribunal system ( this keeps you from having to increase cost for extra employment), In the tribunal have each case reviewed by an odd number of players 7,11,13 or 15 somewhere around here so you don't have a low amount of players just clicking punish or don't punish because they like to troll tribunals (yes I have ran in to players who told me they do that just to screw with people) and end up getting some random verdict, odds of that happening are lower with higher amounts of tribunal reviews. If found guilty of trolling issue 1,7,14 day bans, issue a loss forgiveness and return lp to the trolled team members but not to the troll. If players continue to troll after a 14 day ban then permaban their account.
Add the ability to insert single or multiple small low res video clips and screen shots (this is how you address the issue of people trolling and how you can distinguish between players who are just bad or having a bad game from players who are intentionally trying to make their team lose) also so that your servers can handle the influx of data delete the submitted reports and media after a verdict has been reached.
The above will actually make the the gaming experiance more pleasant and decrease the level of hostility and anger in the game resulting in less bans being given for verbal abuse resulting in you losing less players and their money from both bans and quitting the game from discouragement.
Next add a pre lobby voting system where if a player is going to troll (saying X position or feed, that they are going to feed, afk in game, ect.) the team can vote to kick that player you would need a majority vote to do so though same as ingame surrender and the players and kicked players would not get que'd again.
Now I have heard the arguments against this let me address those and show you how this would work.
Issue: premades will abuse the system and troll kick players over and over or just kick again and again to get the players they want. Solution: separate solo que so that it is only solo players now it can not be abused.
Issue: this will increase que times. Solution: with the new system add that when a player dodges or is kicked that instead of going back to the waiting screen and waiting for five to be matched again everyone stays in champ select and game searches for a single player instead of five. This would drastically reduce time between games. Plus not that many people want to troll kick and increase their own wait time.
Issue: In higher elos platinum, diamond, challenger it would make the times even longer as the player pool is smaller. Solution: only implement it in the lower elos where the majority of the player base is, also a bonus to the new system there might be more people in the higher elos with the removal of so many trolls and the reduction in hostility. The voting system would also decrease toxicity in game.
Now what is left of the toxic and verbally abusive players is simple it runs through the same tribunal system of having an odd number players vote if they are guilty or not but we give them a diffrent punishment system. Every time they are found guilty of being toxic they are given 3 chat bans that can stack. Example: If they are reported 3 separate times and each report is found guilty by an odd number of players they receive 9 chat bans.
Now during their chat bans they are limited to 5 messages in prelobby so they can try and work with team or suggest a ingame voice communication service for in game comunication. However in game and post game they can not type at all while chat ban. They can make due with pings. The worst thing you can do to a toxic player is silence them. This teaches players to not be toxic it also keeps you from having to perma ban a player thus keeping your player base and profit high while nullifying their toxic behavior. What harm is a toxic player who can't chat.
And this is why you can unban all verbally abussive players. Also add tribunal chat logs for pre lobby and post game lobby to catch those toxic players in pre game and post game who work the system by not talking in game.
Lastly afks, give a loss prevention to the team mates and return any lost lp from the game to afks team. Some may say well this could be abused you could have a losing team just have someone afk. Solution: have the afk player lose higher amounts of lp starting with a base 25 lp just for afking same as if they had lost the game, increase the lp lost for every minute of the game they are afk. Most people will not take that hit for a team mate they don't know I mean just look at the que system, ever asked someone to dodge? Yea doesn't happen.
For those that read and actually considered the thank you I am not against riot or wanting them to fail I support them but see a problem and am trying to address it. Ty for reading and have a good day!
don't mind me