Counter Flame
I have noticed that when there is a troll trolling someone, if you tell the victim to calm down and you will report said troll, they usually do. The problem comes from when no one speaks up, that leaves a person feeling helpless. I think this is the main reason people argue for the "counter flame" method of dealing with trolls. Nothing hurts more knowing that 3 other people are watching you suffer and won't do anything about it. At that point the game really is a waste of time, that troll wont get banned and you still lose and have a bad time AND have to sit there for the full game just to suffer. I think anyone would be annoyed at this situation so counter flame is fine. If it gets their stress out right then than what is the problem. It really is there only defense physiologically from such a HELPLESS situation. The other 3 people obliviously don't care or they would speak up.
I also think counter flame is a attempt at highlighting the trolls actions. If a few other people aren't saying or doing anything about it then one way for them to notice would be to make a big deal out of it.
This is something I have noticed and my thoughts on the subject. I think a solution to this problem would be to add a report player option in game as many games have, that way people do not feel so helpless in game. Making it visible to everyone like the surrender vote would be good as well.
Spooky when long dead threads come back from the grave!