Permban because support employee can't understand English?

Call me Gargamel·11/25/2016, 11:33:55 PM·4 votes·885 views

So here's the thing: Two days ago I've reported a bug that didn't let me connect with any 5v5 game except bots and said "I didn't spent on this account $40 to play bots" and after that I've got permanently banned also support employee instead of asking me what excatly was the problem asked me in which location my account was created! I didn't receive any e-mail about suspension reasons nor provided with any information and I don't know if this employee isn't smart enough to understand that** I HAVE SPENT $40 ON RP** not on buying account! The funniest thing is that yesterday I bought yet another RP and spent it on Diana + chest with key.

What can I do now? I already wrote ticket + answered to the bug ticket. Also pro tip for you Riot: don't let employees who aren't fluent in English review English tickets.

21 Comments

Wonderlands11/25/2016, 11:37:06 PM8 votes

Your sentence isn't grammatically correct either. It makes it look like you spent $40 to buy that account which is a violation so that's probably why. Also they don't care what money you spend on it, I've known people who spent hundreds and still banned.

Kei14311/25/2016, 11:45:51 PM4 votes

doubt that was the reason the permaban your account.

maybe there was a charge back? those would cause your account to be suspended.

Maybe it was fake RP that you got from an illegal site? that would cause the account to be suspended.

3rd party programs?

After they reply to the ticket again, ask them to explain to oyu why you were permabanned.

Emojay11/25/2016, 11:35:24 PM2 votes

RIOT SCREWS UP AGAIN!!!!! uuuugh... I hope you get your account back.... The fact that you spent 40 dollars on RP is worse....

Deep Terror Nami11/26/2016, 12:07:34 AM1 votes

Could you share the ticket with us?

Hryna11/26/2016, 1:26:16 AM1 votes

Lol they probably thought you bought the account for 40$, hence the follow up question of where the account was created. Smh.

Kartagia11/26/2016, 8:56:46 AM1 votes

You did confess you have bought account. That is violation of EUNA. Congratulations for being quite dumb.

Martensitic11/26/2016, 11:12:37 AM1 votes

Sunshine, given that post of yours, you really shouldn't comment on anyones elses ability to read/write english text.

Call me Gargamel11/25/2016, 11:44:35 PM1 votes

If they won't give me back my account i'm done with this game. After 5 years riot treats me like shit right now.

Gimpy8911/25/2016, 11:58:42 PM1 votes

que?