DirectX Error and punishment

Good afternoon,

I received a lower priority queue penalty of 20:00 for multiple games after a getting an "Unknown Directx Error". I feel like this is kind of a harsh penalty for something that went awry on Riots part. It also wasn't like the issue persisted for multiple games, I managed to find a fix in the forums and correct the issue within 15 minutes and get back into the same game.

I would be very appreciative if I could have the penalty revoked based on this information. Thanks.