Well looks like reporting people is useless.
So yesterday I played a norm Q match with 4 people premade. I picked the champ that I wanted and locked in, _please note that I play Norm Q's to kill some time and I don't throw or intentionally feed the enemy team, _and from the champ select screen they dropped the N bomb on me twice. I let it fly and in game they kept calling me a baddie, the N word again and saying something along the lines of they should have holocausted all the retards. Now during that whole game, the WORST thing I have said was a response to that line and I wrote "Well then you would have been dead too". So after the Game I reported them and I received a pop up saying something about offensive language. I relog later on to receive a 10 game chat restriction, I got friend requested by 2 guys from that same match and accepted their friend request ONLY because I wanted to see if they would keep going with the racism and stuff to send a report to rito. That guy actually told me that they received a pop up stating that SOMEONE from our game got chat restriction and it wasn't him or his friends, not sure if this is true.
I made a ticket about my 10 game chat restriction which was unwarranted and this is what I got: "We have audited your recent in-game behavior and issued chat restrictions due to excessive cases of verbal toxicity. They were placed on the account due to the consistent trend of negative behavior in your recent games. They are meant as a warning while encouraging more tact in in-game chat. Improving your chat etiquette while on restriction decreases the odds of getting additional restrictions or a harsher punishment." My recent games were the 2-3 games that I have played recently and the last time I played was when ekko was released. In those games I have not insulted anyone and I'm sure Rito can provide chat logs and if you do please provide the chat logs of those people that were racist too.
I have a problem with this statement: "It's important to keep in mind that we do not tolerate negative behavior of any kind, including retaliating to toxic behavior in the same manner. If someone else is being toxic, feel free to mute them and report them later." 1st of all I didn't retaliate with toxic behavior, it didn't bother me that they were toxic, I wasn't offended. I didn't cry err muh feelings and st00f I'm going to report you to the cyberp0l1ce. Reading the chat is actually what makes norm Qs fun because the people I play with and versus sometimes remind me of my past behavior in LoL and it makes me laugh. Say I do mute them, and report that 1 toxic player, how would I know if the rest became toxic too? I would just report those 4 players randomly and cross my fingers?