Wrongly banned, has this happened to anyone else? Did you get your account back?

COSMlC REAVER··2 votes·424 views

A couple days ago my account got banned, for apparently the use of 3rd party programs or exploits. I've never used anything to try to make any changes to the client, or to cheat in any way. My account was compromised a few weeks back, and so I just assumed that whoever had hacked me had done something against the rules. I e-mailed Riot about overturning the ban, but I was told there is strong evidence to support these claims against my account and that there was no unauthorized access that is related to the exploiting. I was also told they can't reveal any details to me, so there is no way for me to defend myself basically. I don't expect everyone to believe me, but for the sake of discussion I'd like you to at least think from the perspective of someone who is telling the truth. The only programs on my computer are video games, Skype, and Word. There's nothing on here that I could cheat with. I don't even know how to fucking cheat in this game. I don't know about exploits, or hacking, or anything like that, I wouldn't have the slightest clue how to do it if I wanted to. But here I am, being told there is strong evidence of me doing so. What should I do? I've e-mailed them back begging them to look into it further so that they will hopefully see I've done nothing wrong here. Idk what to do from here, I don't want to give up because I've had my account for like 5-6 years and have put so much time into it.

9 Comments

Dehitay2 votes

How do you know your account was compromised? And I'm also curious how did Riot know there was no unauthorized access?

COSMlC REAVER1 votes

well one day I couldn't log on and saw there were games being played on it when I checked op.gg. I submitted a ticket and got the account back in 3 days. The whole time someone was playing on it, which leads me to believe that's when the exploits happened, if they even did at all. I don't think Riot is saying there was no unauthorized access I think they are saying it wasn't related to why I am being banned. But if not that, then nothing else makes sense because I know I am not guilty of these things.

IWrath1 votes

This account was banned a long time ago (like start of s4 preseason) for abusing the referral system, start of s6 I put in a ticket seeing if they would unban it and they did. They just took away the stuff it got from that.

MasterSomething1 votes

Unless the ban was done falsely, no, they do not undo bans. Also, they reveal no info about what hacks or scripts you use because they don't want the hack makers to find out what triggered it. So they ban in waves.

COSMlC REAVER1 votes

what I don't understand is how something even triggered the ban. I know for a fact it wasn't me, as I said the programs installed on my computer right now are just a few, and definitely nothing that could be used that way. And if it wasn't me, it had to be the guy who hacked me, but Riot says it was not? It's inexplicable.

MasterSomething1 votes

Well, I can't take your word at face value. Currently, it's Riot with hack and script detectors, versus some random guy with an unprovable claim.

COSMlC REAVER1 votes

I'm not asking you to take my word. I'm asking for advice under the assumption that I'm telling the truth. I don't need you to believe me, I just want to know what I should do, what you would do if you were put in my situation. Certainly if the scripts were detected while the account was being logged in from another location that would be enough to prove I'm not guilty. That's what I'm hoping Riot looks into on the followup, if they will even look more. I've lived at this apartment for 3 years and never played league anywhere else, you'd think they would be able to tell if these cheats were used from another location...

MasterSomething2 votes

Send in a ticket, ask to be elevated to a human response, explain the situation and try to add evidence. Evidence of you being hacked before is crucial.

COSMlC REAVER1 votes

I have submitted a new ticket right before opening this thread. I mentioned the hacked part again, asked them to really look into where the cheats were coming from, and to look at the recovery ticket I submitted when the account was hacked and see if they line up. I will add the recovery e-mails if they need that as proof too, but I had assumed whoever was looking at the case would be able to see my ticket history. Thanks for the suggestions.

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