Boards›Player Behavior

I'm sick of Riot's inconsistent methodology when it comes to punishing toxicity

treacher10··22 votes·8,460 views

Dear Riot,

You do a fantastic job at refusing to punish players who commit the same toxic deeds as other "toxic" players, but for some reason are never reprimanded like the "toxic" players. For example, five to six months ago I was given a two week ban for simply using the term "%%%". Not chat restriction, but straight to a two week ban because there is a Zero Tolerance policy for that homophobic slur. I understand what I did was wrong and I haven't used the term again. HOWEVER, the last two times I have reported someone for using that exact phrase there hasn't been ANY instant feedback at all (the second time I actually recorded the match and the report as evidence). Which is absolutely preposterous. Inconsistent, I'd say.

How is it that I can be banned for using a Zero Tolerance word, but another player can somehow freely use it without punishment? It is unfair to me and every other player that has to play this limiting game. I post this because I hope to see that I'm not the only one who has been mistreated in this way. Please give me thoughts and opinions on this matter.

37 Comments

ModThe Djinn15 votes

You do not always get the instant feedback report when a player is punished. It's something I wish the system were more clear on, frankly. That sort of behavior is very accurately and consistently punished, and you're simply not always alerted that it has been.

treacher105 votes

Is this true? I have been playing league since season 2 and I swear that every time I've reported a player who deserves a report I get an instant feedback. Except for the cases I mentioned above.

Bijeesny1 votes

{quoted}

Is this true? I have been playing league since season 2 and I swear that every time I've reported a player who deserves a report I get an instant feedback. Except for the cases I mentioned above.

It needs to be said more than one time. He will get banned if he uses that word in the span of 5-10 games

treacher102 votes

Not true at all, if you read my post you would see that I had gotten punished for only using the term over one game!

ModThe Djinn6 votes

{quoted}

Is this true? I have been playing league since season 2 and I swear that every time I've reported a player who deserves a report I get an instant feedback. Except for the cases I mentioned above.

This is accurate to the best of my knowledge, which is pretty decent on this subject.

I do know for a fact that only one message is sent out per punishment (so someone else could get it), and I suspect that even this doesn't happen every time from data I've gathered from other players.

treacher104 votes

The one message per punishment is not true, I have had multiple cases where my friends and I have gotten instant feedback report for the same player! Sorry to burst ya bubble.

ModThe Djinn3 votes

{quoted}

The one message per punishment is not true, I have had multiple cases where my friends and I have gotten instant feedback report for the same player! Sorry to burst ya bubble.

Interesting. It's possible that it is on a per-game basis then and simply doesn't always send, as I've had the opposite experience with my friend group.

Silent Gravity1 votes

The notifications were slightly expanded about 7 months ago. Tantram mentioned it in only a single post as far as I found. I don't know if it was rolled out to every region.

Aneirin1 votes

It doesn't have the player's name in it though, how do you know it was the same one?

AJStarhiker2 votes

{quoted}

It doesn't have the player's name in it though, how do you know it was the same one?

If you don't report very often, it's not hard to guess.

SparklingLama1 votes

{quoted}

Is this true? I have been playing league since season 2 and I swear that every time I've reported a player who deserves a report I get an instant feedback. Except for the cases I mentioned above.

I had to submit a ticket to get them to look at a toxic feeder in my game since the systems can take days maybe even weeks to punish someone like that and he ruined 2 other games AFTER mine so there is an obvious flaw in the system that needs to be addressed. If you are sure about someones toxic behavior submit through live chat. I had to do that twice yesterday to be assured the matter was being taken seriously and one of them was instant reaction to the toxic feeder and the other was going to be investigated.

Tomoe Gozen1 votes

{quoted}

Is this true? I have been playing league since season 2 and I swear that every time I've reported a player who deserves a report I get an instant feedback. Except for the cases I mentioned above.

So, have you checked their accounts on op.gg then, to see if they're still playing? Just because you weren't notified of a punishment taking place, it doesn't mean it wasn't issued accordingly. Riot's system punishes this kind of behavior all the time, you weren't the exception. So if someone used it as an insult in the same manner you did, rest assured that they also got the same temporary ban (or more if it wasn't their first offence).

SangreDeNoche1 votes

[{quoted}](name=Tomoe Gozen,realm=EUNE,application-id=ZGEFLEUQ,discussion-id=BT8cUEhg,comment-id=000000000003,timestamp=2018-06-08T12:47:24.814+0000)

So, have you checked their accounts on op.gg then, to see if they're still playing? Just because you weren't notified of a punishment taking place, it doesn't mean it wasn't issued accordingly. Riot's system punishes this kind of behavior all the time, you weren't the exception. So if someone used it as an insult in the same manner you did, rest assured that they also got the same temporary ban (or more if it wasn't their first offence).

Had a rengar typing "f u c k i n g n i g g e r s!" (no spaces, this was done because the forums censor) into chat repeatedly during one of my games and checking his op.gg for a solid month nothing changed. He played just as frequently as before.

KÎŢŢΥKÂŢKÂŢÂRÎÑÂ2 votes

[{quoted}](name=The Djinn,realm=NA,application-id=ZGEFLEUQ,discussion-id=BT8cUEhg,comment-id=0000,timestamp=2018-06-07T19:30:54.946+0000)

You do not always get the instant feedback report when a player is punished. It's something I wish the system were more clear on, frankly. That sort of behavior is very accurately and consistently punished, and you're simply not always alerted that it has been.

Oh please... Do i really need to compile a folder with all the players names who do this and then play a game the next day? If it does not show the instant feedback they were not punished.

I can't prove this yet but i think it shows instant feedback when a player gets a 2 week ban or a perma ban not 10/25 game chat restrictions.

Kei1435 votes

It's not inconsistent. People who say that just doesn't understand how the system actually works.

treacher104 votes

(don't*) I'd like to think I know how the system works after how long I've played this game my friend.

Jaghatai5 votes

I have only seen instant feedback a single time. Just because you don't see it, doesn't mean it didn't/won't happen.

treacher101 votes

Keep playing my friend, I've seen it way too many times. Hence why I made this post!

Jaghatai1 votes

Been playing since season 2 :)

Risen295 votes

This inconsistency only encourages people to be more toxic.

Then people are surprised when they get banned for doing something that they've seen everyone else do without any punishment feedback.

SangreDeNoche1 votes

{quoted}

This inconsistency only encourages people to be more toxic.

Then people are surprised when they get banned for doing something that they've seen everyone else do without any punishment feedback.

Reminds me when they enforced uniforms at a high school I went to for a few years. After the first year everyone but I and 3 other students were out of their uniforms but I would still get told off if I asked any staff if I could dress down like the rest of the student body. Finally I vented this to my parents one day and they were like "that can't be true..." so they drove me up to school and looked around to see no one in uniforms. My mother called up the school and told them after that day, I wouldn't be wearing a uniform anymore until they got their acts together on the other students. Sadly, it didn't last long since the next year they buttoned back down on enforcement but it certainly amazed me while it was going on how they could just blatantly excuse students who were dressed down and yet get fussy with those following the rules.

afmghost4 votes

I find it funny how you have evidence against this player, yet the mod only has his word. How the hell does the mod have more support?

KÎŢŢΥKÂŢKÂŢÂRÎÑÂ3 votes

{quoted}

I find it funny how you have evidence against this player, yet the mod only has his word. How the hell does the mod have more support?

Mod opinion> anyone elses evidence based opinion. Go ahead downvote me you white knights who take everything mods say as a fact when it comes to riot systems even though they have no proof of how they work.

Lincoln Hawk 5 votes

{quoted}

Mod opinion> anyone elses evidence based opinion. Go ahead downvote me you white knights who take everything mods say as a fact when it comes to riot systems even though they have no proof of how they work.

You do make a good point a lot of "matrices and algorithms " they won't release .....

SangreDeNoche1 votes

{quoted}

I find it funny how you have evidence against this player, yet the mod only has his word. How the hell does the mod have more support?

Because the only people who stay on this sub anymore seem to be those who want to call riot out and those who want to call those people out. The middle men mostly vanished.

ThePerson763 votes

I'm pretty sure only the last people to report get the message.

Imperial Pandaa3 votes

No, they changed that. Still super inconsistent and wonky though.

Darth Zashi3 votes

You were probably reported by a premade group, so you were punished. But you reported someone as a solo player, so the report was flagged as a false positive. Premade groups are supposed to gang up and blame the solo player for the loss. That's the true reason for reports, not language that can easily be muted. Working as intended.

Eternal Torment2 votes

Honestly...i'm not surprised anymore.

A company who's leading PB figure was a psycho toxic controllfreak up till just a year ago was meant to have stupid faults somewhere in the trace he left.

Riots Player Behaviour system has flawlessly had scandals every year at least once. This year it was churro, last year lyte, the year before thar mark marrill's argues and so on.

How should we trust a company to deal with our immaturity if they cant even handle their own?

Joyride2 votes

That's exactly why players like us have to defend ourselves from toxic players who START the fights. Instead WE are the ones getting punished. I explained this to riot employees about my chat restriction for simply arguing with a person who STARTED the fight and told them that I did what I had to do to teach them a lesson and also because I realised league does not punish people who actually deserve it.

I know the more reports a person gets in a single game - the more riot will review it.

Nea1041 votes

They only punish (with automated bots) some keywords that potentially could have some legal consequences; basically, only "k..." People can insult and don't get banned for sure, and I'm even sick to report that. Of course the community gets worse without any moderations, so I think it's on Riot.

Arammus1 votes

and this, dear riot, is why your feedback system sucks ass. this player AND MANY OTHERS LIKE MYSELF are fucking frustrated. we have the feeling that you dont punish ppl.

just give us THE FUCKING OPTION

  1. ALWAYS show feedback message if one of your reports lead to a punishement in the last 24 hours.
  2. SOMETIMES show feedback ~~~~~
  3. NEVER show feedback~~~

it is that fucking simple. if the 1. option would be standard, you'd legit have 80% less ppl complain that "you dont do anything against toxic ppl". rito pls.

HalcyonDweller1 votes

They need to do report scorecards instead. Can't show exact feedback or people would use it to reverse engineer the punishment system.

YerroFever1 votes

{quoted}

Dear Riot,

You do a fantastic job at refusing to punish players who commit the same toxic deeds as other "toxic" players, but for some reason are never reprimanded like the "toxic" players. For example, five to six months ago I was given a two week ban for simply using the term "%%%". Not chat restriction, but straight to a two week ban because there is a Zero Tolerance policy for that homophobic slur. I understand what I did was wrong and I haven't used the term again. HOWEVER, the last two times I have reported someone for using that exact phrase there hasn't been ANY instant feedback at all (the second time I actually recorded the match and the report as evidence). Which is absolutely preposterous. Inconsistent, I'd say.

How is it that I can be banned for using a Zero Tolerance word, but another player can somehow freely use it without punishment? It is unfair to me and every other player that has to play this limiting game. I post this because I hope to see that I'm not the only one who has been mistreated in this way. Please give me thoughts and opinions on this matter.

Um, just looking match histories, he's played multiple games every single day and that Lucian game with you as LB... looks like that was his last game and he hasn't been playing for the last 2 days.

Looks like he's 2 days into his 14 day ban.

dnsup1 votes

As someone who would prefer never to hear that word again, let me say: I agree with you. If you got banned for saying it, and you don't want to say it anymore, then I'm furious that there are other people who clearly don't give a %%%% still saying it and not receiving the treatment that you received.

PooSprinkle121 votes

All I learn from these boards is that nobody knows shit about how the punishment system works. Fix every facet of your broken ass system riot. Stupid snowflake company.

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