Please help D:

MilkDramada··1 votes·1,127 views
Riot Games Support

For some reason I got permabanned, I went on a vacation for about a week and when I came back my account was banned, Someone please help me. I really liked my account and I had a bunch of friends on it and I didn't even hack D: please check the link I put in for more info D:

25 Comments

ModThe Djinn1 votes

We can't actually see your ticket.

Did you get an e-mail or in-client card with the reason for your ban on it?

Kei1431 votes

that ticket is private to you only.

If you want us to see it, try taking a screen shot!

MilkDramada1 votes

Sorry, I didn't know that you can't see it, but Il just copy and paste what I said

This is what I said:

MILKDRAMADA Today at 14:36 Dear, whoever is reading this. For some odd strange reason, I got perma banned for no reason. I went on vacation for about a week, and when I came back and tried to log into my account (MilkDramada) I saw I was perma banned, I didn't cheat, nor did I share this account with anyone. I also didn't even boost my account in anyway nor did I even get an email as of why I was banned! Please respond back to me as soon as possible :)

-MilkDramada

ModThe Djinn1 votes

{quoted}

Sorry, I didn't know that you can't see it, but Il just copy and paste what I said

This is what I said:

MILKDRAMADA Today at 14:36 Dear, whoever is reading this. For some odd strange reason, I got perma banned for no reason. I went on vacation for about a week, and when I came back and tried to log into my account (MilkDramada) I saw I was perma banned, I didn't cheat, nor did I share this account with anyone. I also didn't even boost my account in anyway nor did I even get an email as of why I was banned! Please respond back to me as soon as possible :)

-MilkDramada

If you didn't receive an e-mail with the reason why, then your best option is exactly this. WAIT for a reply -- if you reopen or update the ticket it moves to the back of the queue. It may take them a day or so to get to you.

MilkDramada1 votes

Thank you guys for all the support! Also if they do see my ticket and find it reasonable, can I get unbanned?

ModThe Djinn1 votes

{quoted}

Thank you guys for all the support! Also if they do see my ticket and find it reasonable, can I get unbanned?

Depends on why. Sometimes a ban is for something simple like account protection (if they think it was compromised) or for problems with a financial transaction. Those are usually easy unbans once the problem is resolved.

If the ban is for something like 3rd party software or behavioral issues, unbanning becomes SIGNIFICANTLY less common unless the ban was applied in error.

Best of luck!

Magical Player1 votes

Only riot support can unban typically a banned account will not be unbanned unless it was an error on their end(or for account protection)

MilkDramada1 votes

Final thing I have to ask/say Im not sure if I got banned because of this, but I did use a program to see all the skins and test them, not sure if that can get me banned.

Magical Player1 votes

Which program?

MilkDramada1 votes

I forgot what it was called, but it was something like Mod skin lol. Im pretty sure it was called that

ModThe Djinn1 votes

{quoted}Final thing I have to ask/say Im not sure if I got banned because of this, but I did use a program to see all the skins and test them, not sure if that can get me banned.

If it does this in-game then yes, it is definitely possible. You're not allowed to use anything that would interfere with in-game files.

SavageConcordia1 votes

Double check spam filters on your email to make sure Riots email didnt get caught there. Looking back through your match history shows some major red flags though. Your most recent game you afked, you have a 6 tear game and another afk. Even if this is a mistake from Riot I would be careful moving forward.

MilkDramada1 votes

What would you guys recommend to do right now? Im very sad and upset about this and im only 14 so I don't know how these things work

ModThe Djinn1 votes

{quoted}

What would you guys recommend to do right now? Im very sad and upset about this and im only 14 so I don't know how these things work

As I said, wait to hear back from Riot. If it was a 3rd party program that interfered with the League game data you're probably out of luck. If it was for toxicity (if you've been chat restricted before) you're probably out of luck.

If it's for something else, they may be able to help you. But ONLY they can help you right now if you don't have an e-mail from them in your in-box or your spam folder.

MilkDramada1 votes

I didn't get an email from them, I keep refreshing my box and spam folders but its still not there. The ONLY thing I've used on league to kinda "Modify" the game is skin test, I only used it to check if I REALLY wanted the skins, It didn't show for anyone else in the game nor did I permanently get it. It only showed for me and for me only, my other friends used this and they didn't get banned, im not sure what to do right now, but thanks for your support

ModThe Djinn1 votes

{quoted}I didn't get an email from them, I keep refreshing my box and spam folders but its still not there.

As I said -- just wait. They'll get back to you. That's literally all you need to do.

MilkDramada1 votes

Final thing to ask you sir. can I get banned for what I just mentioned to you?

ModThe Djinn1 votes

{quoted}

Final thing to ask you sir. can I get banned for what I just mentioned to you?

I don't know the specifics of Riot's ban policy on 3rd party software, nor the specific program that you were using. If it DOES affect Riot's code in any way than yes, you can be banned for it. Whether or not they DO ban for that specifically I can't say, nor will I guess at. Sorry -- I try only to speak on points I'm sure of.

MilkDramada1 votes

Thank you! Ill replay to you guys when riot responds thanks for so much support

ModThe Djinn1 votes

{quoted}

Thank you! Ill replay to you guys when riot responds thanks for so much support

Always happy to help. :)

MilkDramada1 votes

This is what I got

Hello Summoner,

Accounts that are caught using hacks to gain an unfair competitive advantage are subject to permanent suspension. We work hard to preserve a fair and competitive environment in League of Legends. Regardless of intent, use of unauthorized third-party programs is explicitly against the Terms of Use, which can be found here:

NA: http://na.leagueoflegends.com/legal/termsofuse

I can't really get into the specifics of what program exactly caused the suspension, but our system detected the use of unauthorized exploits within your games, meaning that regardless of what happened the account will not be able to be recovered.

Let me know if you have any other questions or concerns.

Deme Lovato Riot Games Player Support Diana Main

MilkDramada1 votes

Please can someone tell me what I should do? Create a new acc? im so sad D:

ModThe Djinn1 votes

{quoted}

Please can someone tell me what I should do? Create a new acc? im so sad D:

Yep. Uninstall ANY program you may have that interacts with League in any way BEFORE making your new account. I'd also recommend reinstalling League just in case there is some lingering software interaction. Then your only option is to make a new account.

Going forward, look up skins on YouTube. NEVER use a program that interacts with League directly, or your account is at risk.

SavageConcordia1 votes

Uninstall anything associated with that program and make a new account

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