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i didnt do anything wrong

Dragonaire669··1 votes·3,225 views

I got a permanent ban for using third party programs and yet have no idea what one would be never got a warning for it never got told in any email what is going on and why so I can only think someone hacked my account or riot screwed up and didn't look into the report. But as soon as I download legends of runeterra all of a sudden I get a permanent ban but can still log in and play that game. that's the only thing ive downloaded in the past years

10 Comments

Dragonaire6692 votes

well apparently Legends of Runeterra counts as a third party program. wow or maybe its because I didn't spend $2,000 last year buying stuff in game so they decided I don't deserve to keep everything I worked my behind to get. that's really messed up.

Kei1432 votes

It's not. I have LoR as well and I'm fine.

If you truly believe you are clean (and didn't lend your account out for ELO boosting purposes) then go submit a ticket and tell them your story there. They will determine if you were truly hacked or just faking it.

Ice Weasel X1 votes

{quoted}

I got a permanent ban for using third party programs and yet have no idea what one would be never got a warning for it never got told in any email what is going on and why so I can only think someone hacked my account or riot screwed up and didn't look into the report.

Stolen accounts sometimes do cause this, and in those cases the immediately locked account is a good thing since it prevents the thieves from continuing to access your account and contacts. Contact support and see if that's the case for you. If they can verify it was, you'll have to change your password (and check that the associated e-mail is still yours), and you'll get your account back.

If they can't verify that it was a stolen account situation, then you probably won't get it back.

ItsSnuSnu1 votes

[{quoted}](name=Ice Weasel X,realm=NA,application-id=ZGEFLEUQ,discussion-id=8MPNKP0d,comment-id=0000,timestamp=2020-02-02T16:51:33.395+0000)

Stolen accounts sometimes do cause this, and in those cases the immediately locked account is a good thing since it prevents the thieves from continuing to access your account and contacts. Contact support and see if that's the case for you. If they can verify it was, you'll have to change your password (and check that the associated e-mail is still yours), and you'll get your account back.

If they can't verify that it was a stolen account situation, then you probably won't get it back.

My account was recently hacked, it's pretty apparent the recent matches played were not me. Are the chances I'll get my account back good then? I've already submitted a ticket and have changed my password as well.

Edit: I was permanently banned for the same thing, use of third party programs.

Dragonaire6691 votes

im not saying I got hacked im saying that's all I can think of cause I don't use third party programs I don't even know how to work discord im an idiot when it comes to using computers so how do I get permanently banned for using third party programs when I don't know what they are or even how to get one.

hyperion31821 votes

Contact Player Support as described above. "Somebody" used scripts on your LoL account. Dont forget YOU are not banned, the ACCOUNT is banned. Also, it doesnt necessarily mean YOU scripted, it means SOMEBODY scripted. The question is how much responsible you are. Maybe you were sharing your account with a friend/relative/booster or you truly got your account compromised. Player Support will investigate. Runeterra is not the issue here. Be patient, be polite clear and precise, let us know how it goes.

Dragonaire6691 votes

got it all squared away someone did access/hack my account and used a third party program in a game to get my account banned I hope they were sent a virus or get arrested, what kind of person get so butt hurt losing a game they hack other players to try and get their account removed that's petty.

ItsSnuSnu1 votes

{quoted}

got it all squared away someone did access/hack my account and used a third party program in a game to get my account banned I hope they were sent a virus or get arrested, what kind of person get so butt hurt losing a game they hack other players to try and get their account removed that's petty.

So you've gotten access to your account back then? I'm still waiting for a reply on the ticket I submitted, but I'm trying to keep my hopes up about getting my account back.

Sadistic Clown1 votes

Like riot ''games'' care about players....just throw them money oh they do but only if you are big time you tube ''star'' who promotes their game.

Tele II1 votes

[{quoted}](name=Sadistic Clown,realm=EUNE,application-id=ZGEFLEUQ,discussion-id=8MPNKP0d,comment-id=0005,timestamp=2020-02-03T21:15:04.789+0000)

Like riot ''games'' care about players....just throw them money oh they do but only if you are big time you tube ''star'' who promotes their game.

He got his account back. Some scummy person hacked into it. Too bad Riot doesnt care though eh? They only restored his account and all. Pffft. I suppose in your mind its probably somehow Riots fault that some people are scumbags.

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