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Permanent suspension for legit no reason

JerryTheRaceCar··2 votes·1,182 views

Ok. So I'm on my phone and I randomly receive an email titled "Disciplinary Action from League of Legends!". So I open it and it says my account is banned till Fri, Jan 01 (The date I'm writing this is on February, 21, 2018, so I'm assuming its banned till next year?). Then, I log on to the LoL client to see what's up and I get a message on the login screen that my account has been permanently suspended. The last time I got a behavioural warning was last month and it was a 25 game chat restriction, which I already completed and I got a message telling me that I have unlocked loot again. Anyways, what I want to know is the reason for this ban. I didn't get any chat logs telling me what I have done to receive this ban and I got nothing in my email about this either. I did not give any one my account credentials so it is impossible for someone else to get it banned, and I am pretty sure I have not done anything since my 25 game chat restriction that is a bannable offense. Please look into this matter because I think Riot might have made a mistake, and banned the wrong person. Thank You.

9 Comments

Zombie Gerbil3 votes

Send a ticket to Riot Support. They will review the issue with you there.

Average Gerg3 votes

The next Friday Jan. 1 is in 2021. What does the client say you were banned for? Reach out to support with a ticket if you need help finding out.

Maybe your account was hacked or something.

JerryTheRaceCar1 votes

The client doesn't say anything, all it says is that I have been banned.

Average Gerg2 votes

https://support.riotgames.com/hc/en-us/requests/new

OnlyYouCanHearMe1 votes

Can you tell us the year that goes with the ban date? Most of the years are actually a code, and we can tell you what it means if we know the year.

Since you didn't get chat logs in a Reform Card when you tried to log into the client, it was not a toxicity ban from the Instant Feedback System. It sounds as if it was probably a security lock because they thought your account might have been compromised.

JerryTheRaceCar1 votes

Actions that have been performed on your account are in violation of the League of Legends Terms of Use. You can review these terms at http://www.leagueoflegends.com/legal/termsofuse

Due to the severity of this violation, your League of Legends account has been banned until Fri Jan 01 00:00:00 UTC 2100

This is what I got in my email, and the date I was banned on was 2/21/2018.

Xidphel1 votes

Oh. That explains it. Don't worry about it. Your account was locked for security reasons. Contact riot support for that.

zPOOPz1 votes

If you can't answer most of those security questions, then worry

[galio-happy]

OnlyYouCanHearMe1 votes

Yep, it's just a security lock for your protection. The year code 2100 is used for "Account Security Compromised" and it does not refer to any sort of behavioral ban. Just wait for Support to reply to your ticket, be polite when you talk to them, and answer any questions that they ask you regarding the account. They will want to verify that you are the owner, so they will ask a bunch of things like what was the first champion, first RP purchase, what ISP, which emails are associated with it, things like that. Just give them as many answers as you can remember, since not everyone can remember their first champion, and they will unlock it for you.

Hopefully they get back to you soon, and I'm glad that there's nothing for you to worry about. =)

[sona-playing]

formerly VentressRedeemed

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