Riot you fucks won't ban for actually inting/trolling...
Riot does in fact issue bans for trolling/intentional feeding. Here are three examples; first, second, and third.
They could certainly do better about banning trolls/intentional feeders more quickly and reliably, but to claim that Riot doesn't punish those players is just patently false.
but I dare say the "n word" or the "f" word or the "r" words I get a fucking insta 2 week ban.
Well, yeah. It's hate speech, and Riot does not allow hate speech in their game. It's pretty clearly stated to be against the rules in the ToU;
v. Transmitting or communicating any content which, in the sole and exclusive discretion of Riot Games, is deemed offensive, including language that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, or racially, ethically, or otherwise objectionable;
As a pro-tip, if you reach the point where you have to refer to them as "n-word" or "r-word" or whatever else, the odds are pretty high that you shouldn't say it.
You will not take away players chat when they want you to.
What they want is not what's best for them or the community. Chat muting is ineffective, and by and large would only lead to a greater influx of trolling and intentionally feeding. Which, given your first complaint, I'm gonna go out on a limb and guess that you wouldn't want that.
You ban people for defending themselves.
Riot does not ban people for using the mute function. Fighting back and retaliating when there's no threat of physical harm != defending yourself - it's just flaming back. If someone's flaming you, mute, report, and move on.
I don't know what you want us to fucking do.
Follow the rules you agreed to? Don't flame, don't harass, don't use hate speech, etc?
Learn how to fucking ban people.
It's been proven four times already that they don't need to learn how to do it.