Well u got lucky, all i got was (we'll look at the other party). That's all i got.
I'll agree that the mob mentality in this game is rampant, but people have to be aware that you really just can't victimize the victim and encourage aggressors, people make mistakes, noone's perfect, yet they are not only not allowing victims breathing room, they are also encouraging the aggressors to repeatedly push the report button. It's definitely an imperfect system, I got a response from "Eve" (nickname to be courteous), and he/she understood the nature of this imperfect system and that they understand your plight, which led me to close the chat and admit that they at least understand, i would just forget about the whole thing and mute chat permanently dude. Just relax, and if u happen to unmute chat one day just to respond innocuously and get perma-banned so be it. I'm sure things will get better one day.