[{quoted}](name=The Big Piece,realm=NA,application-id=ZGEFLEUQ,discussion-id=6Qaf1fmZ,comment-id=000000000001,timestamp=2017-09-20T00:17:21.398+0000)
They use a tier system
1st punishment- 10 game chat restriction
2nd punishment- 25 game chat restriction
3rd punishment- Two week ban
4th punishment- Perma
Certain things can cause escalated punishment - racism, telling people to kill themselves, intentionally feeding, stuff like that.
It is possible to drop down the tier if you play often enough without getting reported. Riot won't tell anyone how many games it takes though, so you just have to keep playing without getting reported.
And there is no such thing as a "reform letter".
hell i was straight perma lol...here is the thing my own adc kept callign me a %%% and so i went in all chat and told them what he said then was callling my self names nonstop....they unbanned gave me a 25 chat for no reason.... then recently my team reported me for literally playing alistar as a ap brusier and was getting kills. cant ks when i 1v1, turret dive to secure kills, and secure kills after your dead..... also i said in chat that kindred is a useless jungler which was talkign about the champ not the player.. even said so and was liek why choose him over ez jungle and or graves jungle...him and vayne the adc both fed nonstop blamed me. i first told him not to gank bot because its useless because kindred is a crap jungle champ, and they had a lulu supp which she sat back and was out of range and kindred would get poly which i knew it he didnt. So kindred came bot got ccd i try to go in she dies and i die and vayne i think dies .....so i told kindred not to come then she doesnt listen comes bot and me my adc and jungelr all die and as the norm i get blamed shocker...then them 3 chase ahri through the jungle i just got to bot lane and they all die and i get blamed for 0 reason..i was like why chase....ohh wait you want to play team deathmatch. Which in case you dont know when someone says that they mean you chase for kills and ignore object . So they were at drag and died and my game minimized and couldnt see what was going on and they say reprot useless ali for sitting bot and not helping...i was liek why chase for kills and ignroe object. nope 100% my fault... so they muted me and really started talkign crap to me nonstop useless alui ks so on and so forth. when they were at drag i was 1v1 the mf adc and killed her....then lulu who was about to die was under turret i qw her ulted killed her and walked away and yep they said useless ali ks....literally thats what happened and i got banned off of 1 match for that crap...they unbanned me since i tech never served any punishment . the 25 chat was not my fault becuase another player called me that and i told the enemy team what he had said....