Riot bans me without proof

IMT Kei Chan··3 votes·768 views

So my account was suspended due to a compromise in which there was no compromise of and no harm to others in which the support staff said that i might 'pose' a risk for others which i find funny. Then i asked for proof of this account compromise because i surely 100% never did anything that landed this ban on me and i have read the ToS and the rules so i have not broken anything. I kept on asking for proof and evidence of this compromise in which when i kept on telling the support staff he just kept wouldnt answer my questions or re-look this case because i find it unfair tbh. Upon asking for another support staff to handle me because i was unhappy with how his services were i guess. And then he closes my case without answering my main question was how can you ban me without proof or evidence and just based off on your assumption. I did say i would take this for the board but he didnt take me serious. I would like a riot employee to just help me with this because im at a dead end.

19 Comments

archerno16 votes

If u read TOS u would have seen part that says that your account can be terminated at any time, without notice or reason.

IMT Kei Chan1 votes

they have to give me a a valid reason

XerShade1 votes

No, they don't.

ModWuks4 votes

Was your account suspension a temporary security suspension or a permanent suspension that was the result of actions taken on your account?

IMT Kei Chan1 votes

it was a permanent suspension after i sent a support ticket saying i was banned and that they didnt send an email explaining why i was banned. At first i thought when i moved my ip was different so they banned me for that but it turns out they banned me due to a account compromise in which i didnt even do anything to get my account crompromised.

ModWuks3 votes

[{quoted}](name=IMT Kei Chan,realm=NA,application-id=ZGEFLEUQ,discussion-id=5Z1aUn2p,comment-id=00040000,timestamp=2016-07-24T04:14:22.813+0000)

it was a permanent suspension after i sent a support ticket saying i was banned and that they didnt send an email explaining why i was banned. At first i thought when i moved my ip was different so they banned me for that but it turns out they banned me due to a account compromise in which i didnt even do anything to get my account crompromised.

Do you have a ticket number/request number you can provide?

IMT Kei Chan1 votes

Request #22419004 request number

ModWuks2 votes

Thanks, I'll see what I can find out.

ModWuks1 votes

[{quoted}](name=IMT Kei Chan,realm=NA,application-id=ZGEFLEUQ,discussion-id=5Z1aUn2p,comment-id=0004000000000000,timestamp=2016-07-25T02:52:12.109+0000)

Request #22419004 request number

I brought your concerns up with Player Support who was able to review your ticket again. Based on the information in the ticket, it appears that the suspension was a justified Account Security permanent suspension. I do remind you to treat the Player Support Specialists with respect, as they really are trying to help you to the best extent that they can. With that being said, I'm sorry that this isn't the response that you're looking for, and that it's best to review the Protecting Your Account support article not only for ensuring the security of future League of Legends accounts should you create them, but also accounts for other services.

Sorgath1 votes

So why did he get banned?

ModWuks1 votes

{quoted}

So why did he get banned?

All I can say at this time is that it's an Account Security Permanent Suspension; beyond that, as it's an account-related matter, I can't disclose any other information for privacy reasons.

IMT Kei Chan1 votes

i dont get it i didnt even do anything wrong, i understand that its a account issue but i didnt even do anything as to get my account banned. I havent even played league in a week and when i logged on serveral hours later i was hit with a ban. I need more information and thanks for your help. Is there a way i can contact riot privatly ?

ModWuks3 votes

I'm freakin' dead.

DREADN0UGHT1 votes

same

Rustling Bush2 votes

Liar, no one reads the ToS

21626517_DEL1 votes

It's just riot

Sorgath1 votes

Interested to see a rioter comment on this.

IMT Kei Chan1 votes

yes im still waiting on further answers .

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