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Riot support assistance [Rioter necesary here]

RayleighTT··1 votes·1,756 views

So basically i was writing about my account on riot support assistance without to give my name of my account in the case , and asking about stuffs etc... , and at a moment a Rioter support asked for my name and username , so he can look throught , the problem is that soon after , someone else connected to my ticket ,and block my account permanent to support line assistance ,further more , every account i log into support line assistance gets log out ... , even if i haven't insulted anyone , and haven't done anything wrong .

Could some Rioter make some light , in this case , if i believed he wanted to help me ,when others haven't , what i am guilty with , and why someone can ban my ip , and ban accounts on support line assistance , so i can no longer acces with any account the support line assistance.

Is some kind of joke or not but this ain't the services someone should receive after got permanent banned due to low level negativity , considering someone grief/troll/flame , and never got banned in 8 months , disrupted hard my game , but his kind of behaviour isn't a priority for Riot , but riot knows to ban my account for slightly negative stuffs i even sayd... , i haven't swear anyone ,neither took of them build ,number of deaths , them pick , or anything else ... , i understand you want to do what is right .. ,but how is right to ban someone for slightly negativity in his chat logs ,and to leave someone who troll/grief constantly to don't be banned hundreds of games .. ,such players who annoy much more games ,make others angry and make others to broke rules by making them that angry that they actually turn to go afk/flame/give up do many thinghs , i haven't done any of that when that guy grief in my game... ,haven't gonne afk ,even if i had to play 1 vs 2 bot lane , and not because i was the toxic guy with problems.. ,that guy just didn't wanted to play support as he was autofill , so he thought is okey to flame me and vanish from bot lane and leave me alone...

The funny thingh that none from RIOT GAMES SUPPORT ,don't consider to care , neither any RIOTER , because you all are bounded behind some rules you actually don't know when to apply them and when to don't ... , cause if you would know when to apply your rules and ban people , then WHO EVER WOULD TROLL/GRIEF woulded be instantly punished , if your system would actually care about who disrupt game , it wouldn't ban people for almost nothing while there are hundreds of people who troll/grief and escape punishment system.

I really don't think i have to tell you that you ban a guy who have 2000 games ranked as adc ... , considering i play of 7 years... , and for slightly negativity in my chat logs ,and 0 interest into actually care and discuss my chat logs with me , you keep my account banned , when is obviously not me who should leave your game , neither me the guy who don't deserve to be in this game ,as i proof you that my account i played exactly the next day time of 10 months ,haven't got any punishment , using daily the chat , meeting between 7-15 toxic people per day , is not a low number ... , and certainly not a proper enviroment , to request your players after the 14 days ban to stay chill 8-9 months in order for them to reset them punishment level , and i shouldn't forget to mention , that "you ban people permanent for slightest form of negativity after they touch the 14 days punishment" ,as your support line assistance have been let me to know , the chances for someone to reform and not be permanent banned from mistake , even if he don't deserve are slightly 0 ... , you would totally have to ignore everyone toxicity/troll/grief even if it would be in your lane hundreds of games...

As ADC main , i been experience that in hundreds of games , haven't insult anyone time of 3 months ,touch honor lv 1 after the 14 days ban , played daily adc , having toxic players /griefing players/ trolling players /afk players , i one believe that the issue is in your side if you totally cool to ban someone 140 years for touching such a long periord and for small terms of negativity , i could tell you that likely not even 10% of that game lines weren't something negative ... , and is certainly sure not harming anyone person , or gameplay !!!!!!!!!! .

So i hope someone will act with fairplay and at least come in here to ,make me sure i really deserve to be permanent banned , i want a rioter to actually read this all and share an opinnion about all this akward situation.

Banned on ip ,without to even insult anyone on support line assistance , even a friend account got his account banned on support line assistance just because he allowed me to entry support line assistance to check if what i say is true... , and he got permanent banned on supprt line assistance clearly difference of e-mails etc... ,and this punishment with ip ban ,clearly brokes ToS and can be abused by hackers to steal accounts and also to make the procces of recovering account harder.

9 Comments

Imperial Pandaa2 votes

Break this down more.

How many tickets did you submit about the permabanned account?

How many tickets did you submit about the matter of support assistance?

RayleighTT1 votes

[{quoted}](name=Imperial Pandaa,realm=NA,application-id=ZGEFLEUQ,discussion-id=5XVi6hvq,comment-id=0003,timestamp=2019-08-24T20:12:53.118+0000)

Break this down more.

How many tickets did you submit about the permabanned account?

How many tickets did you submit about the matter of support assistance?

Well problem is that they not even told me that i am permanent banned from using support assistance on ip , so basically my friend support account is banned due to this kind of thing they forget to mention.

How many tickets i submited , dosn't matter ,as long as i been IFS permanent banned in less than 1 minut ,and multiple messages having 100% probability to be marked as toxic by IFS ,when those haven't been used to offense or revenge on anyone... , also the guy who analys my chat logs and confirmed if the IFS proceeded well or not , i no longer remember what ever that guy writed to me , but i am certain sure he confirmed that i worth permanent ban due to past behaviour , not exactly due to current behaviour , and in any punishment , your current behaviour should matter in such cases . What else should matter in such cases ,my overall progress in honor level , the time i been chill/0 toxic since last punishment , also the fact that i haven't been running 99% of the people behaviour issues ,such as : haven't insulted anyone ,haven't criticism them build/deaths/picks/game lobby bans/ haven't ban other champions /haven't troll /haven't grief /haven't afk /haven't gived up /haven't assist enemy team /haven't loss my interest to play serious/haven't ask someone else to report someone /haven't protecting me against someone in a toxic way aka retaliation.

99% of those are out , threats , even threats are almost out , because if i give an exemple of an ex griefing support case + saying that i will submit replay on support , dosn't sound like i threat someone necesary ,because i could live without to say that... and just do it... ,but what someone could achieve throught that ,is just to remember others that there are punishments if they choose to run into behaving like that ... , so if they care about them account ,they shoulded stop from behaving like that and play normaly and play for winning the game , if that's a crime i deserve 140 years ban then , you can shake your hand with riot ,over the fact they ban me for good reasons, after having at that time 1500 games ranked as adc, considering multiple toxic players every day + griefers/trollers ,so basically most of the time i wasn't even taking of people who passive trolll ,even if i realise they do that... , i cared about a game who was griefed/trolled for non sense... as that guy haven't realise that his behaviour runs out of normality , so as adc you basically get's lot's of flame around , people who play bad support or are new in that lane , so you have to work with what you get , you get a toxic support who grief and don't want to play support then good luck play 1 vs 2 as adc ... , as i eventually did that game + that's not an excuse , cause that happens often to get trolled by others as adc , and insulted , which ain't acceptable.

Imperial Pandaa2 votes

Okay, I'm going to be a prick.

I'm not reading this, I asked 2 simple questions. If the response you are giving is "it doesn't matter how many" then we are done. As it is highly likely you spammed them.

RayleighTT1 votes

[{quoted}](name=Imperial Pandaa,realm=NA,application-id=ZGEFLEUQ,discussion-id=5XVi6hvq,comment-id=000300000000,timestamp=2019-08-25T01:58:59.970+0000)

Okay, I'm going to be a prick.

I'm not reading this, I asked 2 simple questions. If the response you are giving is "it doesn't matter how many" then we are done. As it is highly likely you spammed them.

so they do on support line assistance =)) , sadly i got all answers i need =)) , they pass tickets from person to person.. , and that explains the fact that if the last guy would actually have to read all past answers and what were my request , it would take at least 30 minuts to read it all , problem is they don't do that , so basically they just ignore my problems... , and claim that my case is closed , pretty simple ?? , i mean they are the guys who are lazy to read and proceed to help me with my questions and requests regarding what i wanted to know about my punishment!.

Pyrosan1 votes

Riot doesn't come to the boards, a support ticket is the only way you're going to be able to contact them

RayleighTT1 votes

{quoted}

Riot doesn't come to the boards, a support ticket is the only way you're going to be able to contact them

can't anymore acces any Support assistance , i have a new account created on euw , lv 13 , as i want to move and play there ... ,and i tryed to log in to ask them about this issue i got banned support line assistance ,and that account got unlog from support assistance ,without to even make tickets from it ... , basically is likely tyler1 case ban on league of legends , but i am banned on support line assistance ,without to insult anyone.

RayleighTT1 votes

I can proof you , my new account is honor lv 3 ,checkpoint 2 , and more than this , i have lv 120 , in 10 months... , and been like 8 times platinum IV , i haven't pushed more much competitive ,because i didn't wanted to be present in toxic games from bronze division , as my friend struggle to exit bronze II and entry diamond and he can't he just constantly meet people who troll/grief/toxic , and me as well , i no have to say that today i meet over 10 persons and played 3-4 games .. , and i also have to do my own data base to see ,if someone who troll/grief pasive got eventually banned for his behaviour .

I have 10 months of using chat after permanent ban ,adding the 3 months prior the permanent banned, is 1 year and 1 month, i received from IFS 1 minut later after last game played ended the permanent ban , i consider that Rioters and support line assistance shouldn't keep people banned if the IFS understand some terms in a wrong sense , and is definetly a mistake over IFS taking some terms like , "report xayah" , when i was speaking about myself , as i was playing xayah ,etc... , and no Rioter actually talked about my chat logs with me and toxic terms ... , so that definetly in my opinnion dosn't sound as a proper way of establish if IFS SYSTEM proceed well or not.

BlueThingamajig1 votes

Have you tried logging into the support site from a different browser, or incognito window? There's sometimes a bug where the support site thinks you're already logged in (due to being logged in from the boards), so it blocks further login attempts.

RayleighTT1 votes

{quoted}

Have you tried logging into the support site from a different browser, or incognito window? There's sometimes a bug where the support site thinks you're already logged in (due to being logged in from the boards), so it blocks further login attempts.

can't ... , i been log out from border , in incognito mode , i can't acces it , and definetly isn't feeling alright to be banned on ip from accesing support assistance.

TESTED IT , i am ip banned , connected on mobile data over a friend account , i coulded log into support assistance.. , soon as i reach over my home internet connection ,my friend account got banned and i been log out...

Definetly this is an abuse ... , Riot you can't do that... , is not okey... , that mean ,that someone else could ban other people accounts on support , giving them no chances to recover accounts ,even if they haven't done nothing wrong...

If someone acces a random account throught keylogger sites , and have password , he just connect the account , acces a wi-fi ip who is banned on support line assistance ,and makes the hacked account to be banned over the support line assistance ,neither have to say that this would clearly broke ToS and would also be a thingh who can help those persons in case to steal accounts. or to ban them support line assistance so they can't recover account if they succed to steal etc...

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