I need a someone from riot support with free time to read…

Fiora Rekt You · 2016-12-23T09:22:12.892Z

My IGN is "Fiora Rekt You", My account has been permanently banned since ~ 2 days ago. I send both a support ticket and tweeted on riot support page. My problem is as follows: My account status was completely clean before this incident. I have received the riot kayle skin along with the summoner icon and I have received the gold border and the victorious skin, all of which aren't rewarded to players with a history of bans or chat restrictions. When I asked the twitter support they were really active and actually read my messages. At first they said homophobic slurs aren't tolerated and I could get a perma ban right away even if my account was perfect. After a few messages I explained how what I said had nothing to do with homophobic slurs. I told him that my offense is a normal verbal abuse, not that it is ok or anything. Anyway, they said even normal abuse is bad but they understood the fact that it wasn't anything homophobic, and they told me to send a support ticket. This is where my problem lies. I sent a support ticket but no matter what I wrote in there, I keep getting the same answer which drives me nuts: "we gave you a chance to reform but you didn't" So I decided to make my messages more detailed in order to explain that I got perma banned right away without getting a chat restriction or temporary suspension. But to my shock the person just responded in the most generic, almost automated responses, as if I was merely begging for a ban lift. He kept on repeating the same phrase just in different ways, "You had been given chances to reform but you didn't", which as I said before absolutely didn't happen. I was hoping I would get someone from riot games to read this post and reply to me saying something other than that because, and I mean no offence, that is the worst support service I have ever received in my entire life. If the person responsible for reading the messages doesn't read them, how is he supposed to help anyone? Anyway, to make things clear, I am not saying in anyway that verbally abusing some is ok, I am just saying that to perma ban me from my first misstep doesn't make sense especially when as I said no homophobic slurs were included. I am not asking to get scot free, I am asking you to punish me just not an immediate perma ban. I am not a toxic player, I tend to get friend request after every match due to my positive attitude, I just had a bad 2 games in a row because they had the same person on my team and he tilted me really hard. Certainly my fault for not containing my anger, but as I said, give me a chance to reform. I send a complaint to twitter before about reporting someone and him not getting banned and I got this reply :" The goal is to reform the player and if he doesn't reform to remove them". That's all I am asking, chat restrict me or temporary suspend me, I am in no way willing to do this again. Thanks for your time, and please, before replying do check my account for the summoner icon, the kayle skin, the border, and victorious skins, and check to see if I haven't played for two weeks straight, you will see I am not lying. Thanks again for your time. UPDATE: The latest reply from the support We will not be changing our views on toxic behavior, and cannot make an exception in this case. I realize that this is hard to accept, but all players are subjected to the same standards of behavior. If you want to play League again, feel free to make another account since the punishment is tied to this account. Kind Regards , Riot Player Support "Before you judge a man, walk a mile in his shoes; after that, who cares?! He's a mile away and you've got his shoes!" Another EPIC reply that has absolutely nothing to do with what I am saying! ps: I removed the support personel's name.

CooL Ice TeaDec 23, 20162 votes

Fiora Rekt You: %%%

what did that mean exactly? if it's censored on the boards it can insta ban you ingame

Fiora Rekt YouDec 23, 20161 votes

Fa* I must've accidentally erased it all mb.

CooL Ice TeaDec 23, 20164 votes

to call someone *ag is indeed a homophobic slur

https://en.wikipedia.org/wiki/%%%got_%28slang%29

Categories:

Words coined in the 1910s | LGBT terminology | Profanity Male | homosexuality Pejorative | terms for people _**|Homophobic slurs | **_Reclaimed words | Slang | terms for men Homophobia

Fiora Rekt YouDec 23, 20161 votes

It wasn't used in that way in any of my conversations, players in game use it in this context http://www.urbandictionary.com/define.php?term=%%%, you can see the entire chat log... nothing there is related to that.

DeunneDec 24, 20161 votes

GO TO WIKIPEDIA Not URBAN DICTIONARY

ThèRedBaronJan 6, 20171 votes

wikipedia is actually worse than urban dictionary.

DeunneJan 19, 20171 votes

i mean true but

AzureDragoonDec 23, 20162 votes

Negative Attitude, Verbal Abuse (use of offensive insults and curses), Threatening/Went AFK, constantly insulting and belittling others. threatening to report others, soliciting reports against others, use of hate speech/offensive slur.

None of those things are considered acceptable behavior here.

Fiora Rekt YouDec 23, 20162 votes

Now I am starting to believe that I am cursed or something so people will not read what I am saying: #1 The usage of that word here is not an homophobic slur urbandictionary.com/define.php?term=%%% #2 I already said I did indeed make a mistake, I am not even slightly denying that. #3 What I am asking is why did I get perma banned right away even though my account was clean before this incident #4 Why does the riot support person keep telling me we gave you warnings and a chance to reform but you didn't even though I haven't even received the negative behavior warning message before let alone chat restrictions or temporary suspensions?

Note: I have received the "thank you" message from riot which is sent to people who have no history of bans or chat restrictions, I got the riot kayle skin and the summoner icon, I received the border and the victorious maokai skin at the end of the season, which again aren't given to people with flagged accounts. My account was completely clean before this and I got immediately perma banned.

EvilDustManDec 23, 20165 votes

[{quoted}](name=Fiora Rekt You,realm=EUNE,application-id=ZGEFLEUQ,discussion-id=3xq6qZgt,comment-id=0002000200010000,timestamp=2016-12-23T10:32:00.736+0000)

Now I am starting to believe that I am cursed or something so people will not read what I am saying: #1 The usage of that word here is not an homophobic slur urbandictionary.com/define.php?term=%%% #2 I already said I did indeed make a mistake, I am not even slightly denying that. #3 What I am asking is why did I get perma banned right away even though my account was clean before this incident #4 Why does the riot support person keep telling me we gave you warnings and a chance to reform but you didn't even though I haven't even received the negative behavior warning message before let alone chat restrictions or temporary suspensions?

Note: I have received the "thank you" message from riot which is sent to people who have no history of bans or chat restrictions, I got the riot kayle skin and the summoner icon, I received the border and the victorious maokai skin at the end of the season, which again aren't given to people with flagged accounts. My account was completely clean before this and I got immediately perma banned.

Urbandictionary is not exactly a reliable source of information.

Fiora Rekt YouDec 23, 20162 votes

You have the entire chat log, do you see anything there even hinting that I am using this as a homophobic slur? Keep in mind that as I said before, I received no warnings or chat restrictions or even a temporary ban and the support person says that because I "didn't improve despite warnings" I got perma banned. He isn't even arguing about this. I clearly didn't mean anything related to sexual inclinations... I am talking to an "annoying" feeder who feeds and flames.

DennisanDec 23, 20162 votes

It's all automated. It sucks, they wont reverse it. You agreed to it when you signed up is what they say. I know the same thing has happened to me. I was scammed out of 400 bucks

Fiora Rekt YouDec 23, 20161 votes

I understand it's automated, but the fact that I got from normal status to instant perma ban doesn't make sense, I won't mind getting chat restricted or even temporary suspended as I know I did a mistake, but how does riot claim they try to reform players when they perma ban someone on their first offense?

Atlas The BirdDec 23, 20162 votes

If you agreed to their TOS then how is it a scam when you violate it? It's no surprise that they have the right to suspend, ban, delete your account if you violate said terms.

What does money even have to do with it?

ThèRedBaronJan 27, 20171 votes

actually, it being a scam has nothing to do with what their ToS says. all that means is that they are legally allowed to do it. Scams aren't illegal. They are just looked down on as poor customer service. Which Riot, err Rito, is known for.

AzureDragoonDec 23, 20162 votes

No, I understand what you're saying. The fact of the matter is that what Urbandictionary says means absolutely nothing here. Regardless of the reason, the use of the word is not accepted in League of Legends. Why do you think it keeps getting censored by the board here every time you try using it? It's considered offensive, so it's not allowed. The fact that you also chose to use it, in addition to all the other offenses I listed before, typically leads to receiving higher tiers of punishment while skipping over lower ones. In this case, it lead to a permaban.

DennisanDec 23, 20161 votes

Everyone that has told me to Kill Myself needs to be Permad too then. I was told that in 2 of the 3 games in my Chat Log for my perma account :)

Fiora Rekt YouDec 23, 20161 votes

I wish it was just saying kill yourself, he said absolutely monstrous things. Detailed and gory.

Fiora Rekt YouDec 23, 20161 votes

Ok, I hate to do this because it is stupid but I have to. I had a person in my game before say racist, homophobic, and detailed death threat remarks in one of my games. I am pretty sure his entire chat log consisted of toxic remarks. To top it off, he started the match by saying that stuff to me and my friend for absolutely no reason at all, he had his wanted role, his wanted champ, no one offended him in anyway whatsoever. We warned him many times if he doesn't stop we will have to report him but he didn't listen. So I finished the match and wrote a detailed report, and yet didn't receive a note from riot saying he had been punished. I went to twitter to complain and they said " the goal is to reform him and if he doesn't reform to ban him" someone like that who offends people with real racist remarks and who does it for no reason got a chance to "reform". Meanwhile, I have no history of such offenses, I have been provoked really hard in those matches, and I clearly didn't mean anything related to a homophobic slur and I got perma banned. In what world is that fair? A totally friendly person who gets friend requests after most of his matches has a bad 2 games with the same person, gets totally annihilated on his first mistake while that super toxic person is given a chance.... why? This breaks my heart.

DennisanDec 23, 20161 votes

^^^

AzureDragoonDec 23, 20162 votes

Players are judged solely for their actions alone.

Someone else behaves poorly doesn't give you the right to do so as well. it just makes the game that much more miserable for everyone else that just wants to play the game. No amount of "They started it first/They were worst" is excusable for your own behavior.

If someone is behaving poorly, don't make the situation worse, mute, don't reply any further to them, and report at the end of the match.

Fiora Rekt YouDec 23, 20161 votes

that's why I said I hate doing this, everyone is indeed responsible for their own actions. But the point here is, my mistake was a first time mistake and was compared to that person from another match, a million times minor. How come he gets a chance and I don't, especially when a look at my account will show you that I am the opposite of toxic in more than 90% of my matches?

AzureDragoonDec 23, 20163 votes

You say you understand, and yet you're still trying to use the excuse of "They started it/were worse!".

**It. Does. Not. Matter. ** The second you engage in an argument, you are making a bad situation worse. You have become part of the problem, not the solution, and are just making a match that much more miserable for others in the match and opening your self up to being reported as well.

If someone is acting toxic that you feel they are detrimental to the game, you mute and report them, that's it. You don't have to (and shouldn't, certainly nothing beyond a simple request that they knock it off) say anything back to them.

Fiora Rekt YouDec 23, 20161 votes

the person I am talking about isn't from this match at all, he is from an entirely different match. I was just making a point of the exaggerated response against me when I have no priors, even though players who are inherently toxic are in fact given a chance. Again I am as I stated 100% in fault, the only thing I am saying is that this isn't by any means my true nature, and a chat restriction or even a temporary suspension would've been more than enough to sway me from ever doing this again since it isn't something that I normally do in the first place.

AzureDragoonDec 23, 20163 votes

Apologies for misunderstanding that. But the key point still remains. I am by no means condoning others who behave poorly. And yes, if they behave poorly they should be punished. But we are here discussing your behavior. And the fact is that baring any other game not mentioned in the log, what is displayed in the log you were given and shown, is just flat out unacceptable.

It's the sort of behavior that tends to get one thrown out of store or fired from their job. And that sort of behavior here in League has led others here in the past to skipping over lower tiers of punishment, right to higher ones, up to and including permanent bans.

Fiora Rekt YouDec 23, 20162 votes

First of all, thanks for being so respectable in your conversation. I agree 100% that I did a mistake, but I think that if a mistake is so bad starting with a perm ban is still so harsh. I would understand a perm ban if a person had a history of bad behavior that even if they stopped for a while to get perm banned if they make such a big mistake, but at the very least for someone who hasn't done this before, a temporary suspension would be more than enough to persuade them to change... first timers shouldn't be equal to repetitive offenders... I should be punished there is no question about it, but perm ban right away...

ThèRedBaronJan 27, 20171 votes

You know as well as I do that most players respond in kind. None of them are punished. I don't care how you try to rationalize it. Its unfair and biased. And should be improved.

AptestDec 23, 20162 votes

In the chat you have posted you are very annoying. First you attempt to anger the player on your team ("go fkin bot!!!"). Then you attempt to blackmail him ("i am afk"). Finally, having failed in both, you attempt to just make that person feel bad (("cause u suc.k di"), all the while trying to make your team hate that player also.
I find it very hard to believe that this kind of chat did not exist before and that you are previously clean. I think you are lying.
That being said I believe Riot support person when he says you were warned.

Fiora Rekt YouDec 23, 20163 votes

First of all it is rude to accuse someone of lying. Second of all you assumed to know the context of the logs which you don't. So to clarify here it is:

#1 Go fkin bot, my bot lane was losing bot I was winning mid, I asked them to stay bot because I don't want the enemy bot to rotate mid too, as u see in logs I said go bot plz first, but my adc ignored me for a moment. #2 I am afk: My top lane aatrox, the one who I got angry because was in my last match and trolled me too. This dude just went mid when he is 2/12 and started taking minions from me for no reason whatsoever... he trolled me last match too.. so I said I am going afk getting trolled twice. and I didn't I was just trying to get him to stop #3 He told me to go afk and told me I am a noob, My score was 5/0 at that point while he was 2/12, I got steamed by his comment and flamed him back... the reason I was so aggressive is that he did the same thing to me last match. #4 You think I am lying: So Rude. #5 I got the riot kayle skin and the summoner icon, I got the border and the victorious skin. All of which aren't given to players who have flagged accounts aka chat restricitons, temporary bans. Proof of what I am saying. I even sent the riot support person my entire email history from riot games.

Now on a final note, while it's ok for you to argue with me, calling me a liar is straight rude. I didn't make this post to argue with players I made this post to get someone from riot support to actually reply to me with something other than the automated " we gave you a chance to reform but you didn't message". Anyway, thanks for your opinion on the matter.

AptestDec 23, 20163 votes

you are right, I do not fully know the context. I do not know what you were playing or how the game went or if the other players were trying their best or outright trolling. What I do know is that you asked the other player to go to another lane, and how you responded when they obviously refused.

Your response was out of line, and continued to be progressively more out of line as the game went on.

For me, the moment you threaten AFK is where my opinion turns against you. Its where you cease from being a little upset and a little venting, and start being toxic.

"I was just trying to get him to stop" that is the core of my problem with your behavior. You are not flaming randomly. You didn't just had a bad day and a bad game and are venting; You are trying to coerce your team mates into whatever you want by intentionally angering them, blackmailing them and humiliating them.

The way you do things is out of line.

"the reason I was so aggressive is that he...": Grow up.
"while it's ok for you to argue with me, calling me a liar is straight rude".

My disagreement with you is as follows: You say you have not received warnings and that the ban is "out of the blue." I believe you have been warned and that the rioter who told you as such told you the truth.

How can I argue with you without calling you a Liar?

"I made this post to get someone from riot...": You get more visibility thanks to my involvement. More views = more riot. Say thank you.

Fiora Rekt YouDec 23, 20161 votes

You didn't read what I wrote carefully, anyway, here's your thank you :"thank you" I have nothing more to say to you, since you are aggressive without knowing what you are talking about. Apologies if I offended you, but I shall not reply to you anymore. Thanks again.

swordofsunDec 23, 20162 votes

I can't read the wall of text you posted above, but from the context of this and the discussion here you said a homophobic slur.

What a lot of people fail to realize is that just because you and your friends only use it to mean one thing doesn't mean that it's okay. Your circle of friends doesn't equal the greater community effected by that word. You need to realize when you're casually using a slur and, if you can't stop it, then at least limit it to only when you're with your friends.

I need a someone from riot support with free time to read this, Please read till the end.

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