Unbann my account

Okay so I got my account permabanned because the 'anti-cheat' system said I was cheating for using a program that makes it to where I can change my skin during gamepaly. No one else can see the skin changes, this is by no means cheating. It says in the terms of use for players to not use programs that tamper with the servers or one that can give you a compatent advantage over another palyer. Which in this case, this program did neither of these. So im still trying to figure out why I got permabanned on my account I have 5 years on and hundreds of dollars invested in. This program did not give me any advantage in any way nor benefit my playing skills. I mean im bronze 2 for crying out loud. Another thing is this isnt stealing content from riot either technically all the program did was swap the bmp files with the tecture a little bit. So can someone from riot please investigate this a little farther, mabey watch some replays? I have alot of games recored on my account. This is not right man. I love this game I would never cheat I have countless hours into this game. For 1 I want to earn my spot in this game, for 2 I wouldnt want something like this to happen. Im being truthful here, here is the website for the program <removed by moderation>. So please can someone from riot investigate my account further? The person that is handleing my ticket is dead set on the anti-cheat system and thinks it is accurate which I do not think it is by any means. If this program may intrude how might it? May my punishment be lightend some? I will for ever turn away from this kind of behavior, I am sicerely sorry if I crossed the line here and I assure this will not happen again. I beseech to please lighten the punishment some. Thanks. beastc