Research Paper on Toxicity Within Online Gaming Communities

Quadrewple·5/8/2018, 12:05:49 AM·6 votes·3,738 views

Hello Riot & community. I am working on a comprehensive research paper exploring toxic behavior in online gaming communities/in-game and solutions companies have explored in addressing it.

I had a question though, (and ideally I would like a red to confirm!) how does Riot use machine learning to address toxic behavior? In case a Red DOES reply... are you ok with me citing you in my paper? Need to get confirmation, ethics and all that. If you would prefer discussing it in private due to policy or what not, DM me on Twitter (@AJYTweets).

Best,

Andrew "Quadrewple" Youngs

Edit: Already tweeted @RiotSupport, they directed me to this board. :)

11 Comments

Kei1435/8/2018, 1:12:40 AM3 votes

Yea.. riot support won't be able to help you. They are tier1 customer service reps that just copy and paste generic answers.

You'll need to get to someone like Riot Gromp or Ghostcrawler for you to be able to get an answer.

I think there was a lady in the senior positions of behavior as well, but I can't remember her name. Though Spider Axe (boards user that tracks most the the reds, what they do and the projects they are working on) might be able to point you to the proper direction. Search him up and ask him for a way for you to get in touch with PMs.

y0r1ck5/8/2018, 2:02:18 AM3 votes

Lol this section of boards is the most tyrannical with their downvotes. I upvoted you and replied but that's all I can do to help. Good luck.

MachstDuBierHase5/8/2018, 12:43:52 PM3 votes

You got my Vote.

As for your question -> Auto Word Filter

Chermorg5/8/2018, 12:08:56 AM2 votes

Have you considered tweeting at some Rioters or at their support handle? You may be able to get in touch with one there:

@riotsupport (oops, just saw you tweeted them actually already)

There's some other Rioters on Twitter, but I don't feel comfortable listing them all. Hopefully you can get a response here or someone will reach out!

Αρχιδάκι5/8/2018, 12:13:17 AM2 votes

PhD in Toxicity?

Campingstove5/11/2018, 12:16:03 AM2 votes

I know I'd love to understand the mechanics behind their system because right now it seems utterly broken. Hope they actually get back to you and provide some information though I have a very cynical view of Riot from years of experience with them.