Unfair Treatment

My account was stolen yesterday. I don't know how, who when or where but they did it. I contacted support and got all my info back. It was then taken again. I approached the person on my account and they asked for a $50 card, I said okay but then filed for account recovery again. My account was suspended. I assume for changing the password more then 3 times or something. I have never given my password to anyone or does it relate to anything. it was a random combination of characters!! What do you think?