Clubs outage Oct 2016 -- November Update!

Thank you for the update. I wish they'd explain service disruptions in detail more often <3

let’s talk about the recent (and ongoing) Clubs outrage. First things first: we’re aiming to be up and running by next paycheck.

Back on Friday we experienced an unexpeked event that took down Clubs: One of our automated fools incorrectly identified Clubs as being inactive, setting fire to the service.

While I am a non-Club user, I find it odd that it has taken this long to actually identify the issue, much less fix it.

While the answer to my question may be obvious, I'd like to know anyway: was what happened a possible scenario during your internal testing of the Clubs-system? Is it likely, or even possible, that it can happen again the same way? Will your fixes on this issue possibly limit the automated system's ability to take care of other similar problems, should they ever occur at a later date (because usual overlapping spaghetti code)?

Forgive my harshness, but given the mass of recent problems (online match history, icon gifting, in-client profile button, the entire Support page, Clubs, Board report button), I get a distinct feeling that your automated systems are severly underpowered, and - to be blunt - not at all fit to take care of the tasks they've been programmed to do.

Given your in-house "company policy" in most such things (R.I.P. Clarity™), I cannot comment on where any limitations might be, but I get a feeling they're most definitely there.

If someone doesn't want increased transparency, feel free to keep downvoting.

So I'm a club leader and all of the members are back in the club. Aparantly I still show up in the club (but I'm offline) and when I go to the club tab it says I'm not in any clubs. Would me nice if I could get some help

Hey, as long as I know you're trying and that we aren't being kept in the dark, that's what matters to me. Thanks for the update man, don't strain yourself too hard

So Monday came and went.

Club owners are broken.

Everyone in my club, except me, have their clubs half working (club tag and can see who's online).

Oddly enough, I'm the owner of the club, and it shows that I have no club at the moment. :P

Do I still keep my members?

Thanks for the Update. You should probably Pin the post!

It is Tuesday and club still down, any possible updates?

I just want my clubs working. I miss my Club tags

i'm not upset about clubs still being down. I understand there can be unexpected issues. But why don't you keep us updated? Atleast once every few days? Please?

I am a club owner and I have experienced a bug that it doesn't give me the access to the club, my friends see me as a club owner. Where do I sent the ticket and how? Is it in the "Report a bug"?

same issue here i was the owner of the club and i dont show up in it ......when will it be fixed??Any update on the issue?

Can we get an update? Or a fix? Its been weeks now and club owners like myself have 0 functionality with their clubs still

Its been 20 days and still cant see my club what is going on with clubs i thought this was going to get fixed?

an occasional update would be nice

Thank you guys so much for updating us on what was happening, it would've been nice to know earlier but I understand that you guys were working very hard to fix it for us.

Thank you for the update! Been missing my clan members. :(

Won't have to miss em for much longer though!

Any day now

At least give us an update rofl

Good job Riot for keeping us updated on the clubs. Not like any of us wants to know or anything sense Monday when you said you would let us know. [zombie-brand-clap]

Its all ready Thursday. We understand that you're busy but come on let us know! [slayer-jinx-unamused]

So clubs is back today and i checked my clubs and i didnt find my club i made and it stills exists

I saw that clubs were fixed but when I logged in, I coudnt see any of my clubs. I can see that a lot of people already have their club tags. I own 1 club and am part of another one, but neither of them show up for some reason

Hi,I'm a club owner and somehow, It dosent appear my club tag? ( yes we do have more than 5 members, etc) It also says that I'm not in any clubs but, like I said, I'm the club owner..( and it still exists) Thanks![zombie-nunu-tears]

Good day,

I am a club owner and can't seem to find my Club NLH. Can you please please please help me!?!?!?!

11/6 hands are gettin' sweaty, when will this be over... When will we get our clubs back?[zombie-nunu-tears]

Is there anyway we can get an update on the clubs situation? You mentioned the goal was for clubs to be up by Monday, and it's Wednesday now, with no mention of any progress.

Oh rito and their ETA's i guess i now know where the queue timer gets it from "estimated wait 2 min"

riiiiiiiiiiiiiight if you say so maybe if we trying closing the thread and making it again it will unclog

I'm the leader of my club, and I cannot see my tag in game, nor can I see my club in the menu. However, I can still see it in the LoL Friends mobile app, so I know it is still around. Any solution yet?

Any update on restoring club ownership? I play with my members all the time, but I am still unable to utilize my tag. I realize since this only affects club owners at this point, it is not as important as if it affects the entire club, but we are still left with clubs without their leader. Small percentage or not, you are leaving us without the ability to talk to many of our members without using other means or messaging them individually.

Please provide an update.

Club owner here, still can't access. Any news ?

Is this going to be resolved eventually? It has been long enough for me that I fear no one is working on it anymore.

Thanks, Codarra

17 days since last update. Nice priorities riot.

it's a new year and i'm still seeking a fix for this problem.

what's riot martlet's team? I'm not very familiar with rioters and i'm curious here :)

Clubs being down is a blessing. You want the most toxic absolute assholes in the game just look there. The fact you even thought clubs was a good idea alone is sheer stupidity. Whos going to report each other in a 4 man premade club? Ever been that 5th guy and had to deal with 20 to 50 minutes of constant abuse in form of pings chat and everything else? Topping it off to is theyre all reporting YOU because "hahaha". Clubs is a bad idea a stupid system and always will be.