Locked out of account.

Levisaur·7/16/2015, 4:38:10 AM·1 votes·417 views

My friend has an account (in-game name: Dragonforce1213) that he is unable to log onto it for several reasons: he has forgotten his password, and the email associated with the account has been deleted from google and is no longer recoverable due to the long period of time it has been inactive. If needed he can provide any information linked with the account. Making a new account is not an option due to the fact that there has been a lot of money, let alone time, spent on the account. If possible, I'd like to change the email associated with the account so I can recover the password. The inactive email is: [email protected] . If you'd like to check it's accessibility, feel free to try but it will tell you as well that the email is no longer able to be used or accessed. If any help can be provided, please email me at the email I'd like to change the account to at [email protected]

And in regards to whoever deleted my post from Help and Support; I completely fail to see how this does not belong in the Help and Support Forum, considering I'm asking for help. I also don't understand why you couldn't move my post instead of deleting it and sending me a long message.

1 Comments

Kao Atlantis7/16/2015, 4:40:53 AM1 votes

I would recommend that he submit a support ticket with Riot here as it is the fastest way to get Riot to recover an account. Get him to read this article requesabout recovering his account. The more he provides the faster it should be for them to recover your account.

I would highly recommend editing this post and removing any personal information from it to protect the account for the future.