Do I just give up all faith in you guys?

Tammabukku·3/17/2015, 8:23:47 PM·1 votes·740 views

I have a friend who has been permanently banned, despite having almost literally never typed in games, being low level and having only played for about two weeks. The email she received told her she was being temporarily suspended until last month, before she even made the account, and did not give a reason for the ban. Now this is not a complaint or anything. I just need to know this. Is it possible for an account to bug, or an account to be banned accidentally somehow, or do i really have to completely and utterly give up all hope that Riot Games has any semblance of competence? Because this is a new player who has never even yelled at anyone in game yet, even when they were being infuriating, and I encounter the most toxic people on the face of the planet every single day in solo que, who never get so much as a warning.

11 Comments

Rubbery Skrub3/17/2015, 8:24:59 PM4 votes

Submit a support ticket. If really nothing happened, it's possible there was a bug and I'm sure someone will be happy to help you sort it out.

WukongMain3/17/2015, 8:27:11 PM1 votes

or maybe they were so bad as a player, that every game, everyone reported her. so many reports is probably gonna turn into a ban..

shame on people for reporting a new player trying to learn the game... -_-

TeemoJenkins3/17/2015, 8:44:59 PM1 votes

If they never said anything - how else could they be banned? 1. AFK 2. Boosting. AFK would've come with a warning, boosting would've been an instant ban without possibility of dispute as they typically have strong evidence for proof of guilt.

Aerothal3/17/2015, 9:01:47 PM1 votes

every perma is accompanied by a little writeup that asks you to contact support. if you are perma banned without being a rager who throws around racist and homophobic slurs, there are 2 other options:

It's a billing related issue, like a charge-back or something (leads to perma until the issue is resolved)
She bought or shared the account (in that case say bye bye to the account, because ToS violation 2 stronk)

tell her to contact support. ezpz

Tammabukku3/18/2015, 6:03:19 PM1 votes

It was an accusation of cheating, was the reason they gave. Probably I'll put another post in a few other forums later about this, but I'll start here, because people need to know. This person is my roommate, I know for a fact she wasnt cheating. The fact that she wasnt means riot could not possibly have had any proof, any real evidence to give them reason to ban an account. Riot games is in the habit of banning people on suspicion alone, without proof, without even so much as a decent amount of evidence. This company is pathetic at what they do, and couldnt care less about its players, about us. This I have seen with my own eyes, I, unlike them, have proof. It's undeniable now that Riot Games deserves no respect from anyone.