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Looking for some Advice. Acct in Jeopardy.

CashMoneyHoes··1 votes·392 views

IF this isn't the right place to post let me know. Otherwise Here is the scoop. I've been going back and forth with Riot support because I never received end of season rewards. They got back to me after some time and said that I was disqualified from end of season rewards because I had used an MMR boosting program or something of the like. This puzzled me greatly because I had no idea that this was even a thing, let alone partook in such shenanigans. So I sent them an e-mail back telling them there must be some mistake and asked them to show me what kind of evidence they had. The basically told me that the case in clear-cut and I definitely MMR boosted and that they cannot show me any evidence they have of me doing this, as well as, they cannot show me what I can do to disprove it. I just have to give some sort of blanket statement and hope that it clears the case. How can something be clear cut if it never happened in the first place? So not only do I not get end of season rewards my account is about to get suspended and I am just wondering what I can do to fix this silly situation.

The only thing I can think of is that I duo queued most of my ranked matches with someone that was almost exactly one tier ahead of me. He was Gold 2 when I was Silver 2 and we grinded most of our matches together, he made it to Plat and I ended up making it to Gold V. Other than that sometimes I play league when I get home from the bar and that of course does not result in me playing at my best... but seriously have no idea how else to combat this. Thoughts?

For those wondering I made it to Gold V this season. Summoner name PoundiusPussius.

EDIT: Thanks for people actually hearing me out. I just e-mailed them back again with any possible insight as to how this could happen. Let's hope justice prevails.

14 Comments

disregardable3 votes

Nothing we can do to help you. Most players, like me, will believe Riot on this one. They have no reason to get rid of a player without solid evidence. They don't reveal what that evidence is to prevent boosters circumventing it. If you had your account boosted, there's no point in continuing to mail support.

SymbolicFear2 votes

You will believe riot until it happens to you or a trustable acquaintance. Then you will see where the OP is coming from. Companies who use the same kind of support as Riot, such as Microsoft, disgust me as they don't even try to deny the fact they don't care about the player. In all honesty, they need to show evidence of why his account is losing out on things he may have earned, just like he should provide evidence of his innocence alongside his defense.

CashMoneyHoes1 votes

This is my biggest gripe.

CashMoneyHoes1 votes

That's the point of this thread. I have no boosted. I have an open ticket with Riot but they wont tell me what I can do to disprove it. I just need to try and hopefully it works out. I am mailing support because I am getting punished for something that never happened. Whatever clear cut system they have is clearly flawed.

Chaotic Sage3 votes

Dunno, looked at your lolking and it all appears normal...clear cut normally means a bigger win loss disparity. Unless it's that your account was logged into at more than one location for play.

CashMoneyHoes1 votes

Too my knowledge i've never really played at another location. It is possible because I play on a lap top and I have gotten a new one recently at that.

Chaotic Sage1 votes

Well in that case I'm not sure what to tell you. Only think I could think of is if you play under different IP's and if you're in the same place mostly then...I dunno, hopefully they respond to the support ticket that I hope you sent in.

SymbolicFear2 votes

My buddy had the exact same thing happen to him. If you play on a different IP address even for one game, they automatically convict you of MMR Boosting. They are also just like Microsoft support as they refuse to help anyone who was misunderstood and don't care about anyone. My buddy spent HUNDREDS of dollars on League of Legends, yet one day he went to a friends house and duo queued with him in ranked, so he lost all his previous season rewards (he's been playing since end of S1) and lost his claim to any and all season rewards for S5. Its pretty unfair as when he tried to clear things up and explain what had happened, they ignored him.

They should provide evidence of his guilt, then allow the defendant to show evidence of his innocence. It shouldn't be "looks like he did 'this' so lets punish him.... oh and ignore anything he says."

Deep Terror Nami1 votes

No need to sugar coat this; that's horseshit.

LEGITIMATE PLAY PATTERNS ARE OK

Before we get to the overview of our detection process, let’s first examine some variables that we always keep in mind when digging deeper into MMR Boosting cases. We know that play styles and environments are different for each player, and these things can vary from game to game. To account for these situations, we consider a wide variety of factors in our process to ensure we are making accurate decisions. We can identify and account for these sorts of circumstances:

Relocation (semester abroad, family moves, etc.) Play from a friend’s computer PC Cafes and LANs Good coaching from your challenger level buddy Trying a new build Trying a new champion Experimenting with key bindings Going on tilt

Keep in mind that we are committed to not punishing anyone unless we have 100% certainty that MMR Boosting is occurring.

SymbolicFear1 votes

Yeah, sure... if you want to check his match history in rank I can give you his username. I know he doesn't boost cause he doesn't take League seriously enough and only plays when he is playing with friends.

Also, don't believe everything Riot says they do. Every company says the exact same thing but that shouldn't be taken to heart.

Deep Terror Nami1 votes

You can let a Bronze 5 play a Bronze 5 account of someone else's and it's still MMR Boosting and bannable. Taking it serious or getting a win out of it is irrelevant. If you want to cry conspiracy that's up to you, but they have absolutely no reason to ban random accounts due to IP changes that happen all the time for many reasons.

SymbolicFear1 votes

Well, he doesn't let anyone play on his account... so I don't know what you are talking about. When he plays ranked he does go for the win, but he doesn't play League enough nor does he care enough about the rewards at the end of each season to even want to boost MMR. And I am not "crying conspiracy" as its just how almost all companies work, once they get your money they don't care anymore.

CashMoneyHoes1 votes

I never had my account boosted. Riot is just expecting me to take this on the chin when I never did anything wrong. The fact that they wont tell me what evidence they have or what I can do to disprove this is also doubly irritating. The only possible explanation was when my duo partner was high gold and I duo'd with him, there were some plat players in our games. I was getting +30 LP per win and it was allowing me to climb quickly. That shouldn't count against me though because you are allowed to duo queue with a player that is a tier above you. Other than that I am clueless and speechless that their system is so fool proof and yet I have done nothing wrong to deserve this.

Serevas1 votes

The only thing that I know about the system they use to detect this is primarily based on streaks. A lot of people who claim to have gotten banned for elo boosting and then claim they didn't elo boost, seem to have massive win and loss streaks in their match history.

The only thing I can see through your match history is are these massive loss streaks that turn into wins and the like frequently. My assumption is this is what the system targets. The huge flaw with this system, assuming I've pegged it correctly, is that it just so happens people will stop playing ranked, play normals, get better, and go into ranked games and start winning as they're now better players than they were.

It doesn't look to me like you were Elo boosted at all, so I wish you the best of luck in attempting to get this remedied.

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