Thank you, Riot Games

Krasnus··1 votes·1,011 views

Dear Riot Games,

As an avid player of your wonderful game, I have been playing LoL since August of 2010, I started right as Miss Fortune was released, and It seems only fitting that now she is getting a rework that I am making my exit.

I love your game, I do not think I have been more captivated by a game since WoW, I love every aspect, from the ever changing meta, to the diverse champion base, to the fact that every game can be completely different. For these reasons I have chosen to support you guys as a company by spending a LOT of real money on merchandise that I do not really own, and I was ok with that, however, that ends today.

I have not played this game for over 4 years because I enjoy making others suffer, I play this game because it is fun. I admit that from time to time, I am in a bad mood and a few bad things are said from time to time, no different from anyone else. what i do NOT do however, is use racism, sexism, or simply go out of my way to join games just to make others lose. Those things are what diminish the games greatness and I will never take part in intentional trolling or truly cruel verbal abuse.

So why is it, that after over A month of good behavior by me, I am suddenly banned for 2 weeks, and will most likely have 75 chat restricted games and a ranked restriction, all because I was in a bad mood for a couple games? You totally destroy my experience for over a month because I was bad for maybe a day? I must say that I am kind of shocked. I have never experienced a company that goes out of its way to completely shut out some of its customers.

I would never get suspensions when the Tribunal was up, and I also have a smurf account, and guess what? I do not change my attitude on that account, It has never been banned, never been chat restricted, nothing, but for some reason, my main account is "marked" I am being watched all the time on my main, and the MOMENT I have a game where I say a couple bad things, or I tell someone who is verbally abusing me to F**k off, I get the full weight of the system smashed down upon me.

You have created a punishment system that gives power to EVERYONE, from paragons of the community, to the very worst of the community, trolls in game have just as much report power as someone who doesn't say a word.

Also, do you think that a 2 week suspension improves attitudes? I just log in one day and suddenly I cannot play for 2 weeks? you think I am going to be like 'oh yeah, I understand, ok" No, all it does is make me angrier that I just spent €40 on a company that can simply kick me out of their game whenever they see fit.

So because of this, I am choosing to stop supporting your company financially, congrats on the hundreds of € you have suckered from me, you will get no more. I am also done playing your game until you bring back the tribunal, this soulless automated ban system is as detrimental to the community as the very trolls it bans, you have created a big brother system that does not fix the inherent issue; just covers it up like a band-aid, all the people affected either cannot talk, or cannot play, the illusion of progress.

If you do not think losing 1 person matters, remember that at its peak, World of Warcraft had over 12 Million subscribers, now they have barely 7, titans fall all the time, and there are plenty of other outlets for people.

/end rant

25 Comments

TeemoJenkins2 votes

TL;DR OP was toxic, got suspended, and believes because he's been playing a long time he should've been given a "Be toxic and it's ok" get out of suspension free card.

Krasnus1 votes

Glad you took the time to skim and not actually read

TeemoJenkins2 votes

{quoted}

Glad you took the time to skim and not actually read

My pleasure sir! Sorry you couldn't take the time to realize it's a game and treating people like garbage is a no no. Being mad and acting out is something children do and they get sent to time out. You were sent to time out and instead of coming back and playing nice you're going to leave, more power to you.

Krasnus1 votes

Calling me a child and trying to provoke me is exactly what this community is best at, cudos for keeping up with what makes this community horrible

TeemoJenkins2 votes

{quoted}

Calling me a child and trying to provoke me is exactly what this community is best at, cudos for keeping up with what makes this community horrible

People in this thread suspended = Not me. People never warned or punished for toxicity = Not me. People that ARE suspended for being toxic = You. Sorry to hit you with facts friend, but you were punished for your own behavior - telling others THEY are the problem in the community? What a joke.

Krasnus1 votes

So that makes it ok for you to attempt to provoke me and call me a child? You have gone out of your way to try and make me angry in this thread for no real reason other then because you want to

Jubbinaut1 votes

{quoted}

You have created a punishment system that gives power to EVERYONE, from paragons of the community, to the very worst of the community, trolls in game have just as much report power as someone who doesn't say a word.

According to Lyte, players who are regularly toxic have their report weight lowered compared to those who are not. Additionally, players who tend to issue false reports have their report weight lowered due to those false reports.

Also, do you think that a 2 week suspension improves attitudes? I just log in one day and suddenly I cannot play for 2 weeks? you think I am going to be like 'oh yeah, I understand, ok" No, all it does is make me angrier that I just spent €40 on a company that can simply kick me out of their game whenever they see fit.

Two-week bans aren't intended to calm anyone down. They're intended as a last warning - the next step up is permaban. The goal is to protect the rest of the community from the behavior. At best, it sparks some introspection, and leads to a greater recognition of the behaviors that are deemed unacceptable. At worst, it triggers greater misbehavior, which leads to a permaban. It's not the best option, but it works, most of the time.

Krasnus1 votes

So basically what you are saying that because I have made a few mistakes in the past, that they will follow this account forever, cool

Jubbinaut1 votes

Not necessarily. It's perfectly possible to reduce your punishment level by not earning punishments. Which, of course, means isolating and adjusting your behavior to more often be in line with Riot's expectations.

The Tribunal was far more focused on recidivism as a determiner of punishment, and even there, I saw players go from 2-week bans down to 3-day bans purely due to that "toxic level" (for lack of a better term) falling off.

Honestly, the only non-recoverable position to be in with relation to the Player Behavior systems is perma-banned.

Krasnus1 votes

Like I said in my original post, I have not been punished for anything for over a month, but suddenly I get a 2 week suspension out of no where with 0 warnings? How is that a good system, I am supposed to be a complete paragon forever and if I slip up for even 1 day I get totally screwed? such an unrealistic and soulless system.

Jubbinaut1 votes

In the grand scheme of things, a month isn't that long. The player I was referring to avoided sanctions for a little over a year to drop his "toxic level" that low.

Krasnus1 votes

Incredibly unforgiving, I never got banned or anything like that with the tribunal, is it only me who thinks this system is seriously flawed? Like I realize that people review the games were the system zaps you, but whenever I ask riot support what I did wrong they only ever send me the logs of MY chat, and not everyone else, with the tribunal you got to read the entire chat of all game, with this system they are ONLY reading the chat that the reported player says, so of course it always looks horrible

Jubbinaut1 votes

{quoted}

Like I realize that people review the games were the system zaps you, but whenever I ask riot support what I did wrong they only ever send me the logs of MY chat, and not everyone else

This was originally due to limitations - because they were forced to "sterilize" the data (removing identifiers) by hand, it was far less time-consuming to edit out lines from other players entirely.

Now, it's simply policy - that's how they show logs. I personally believe it is - at least in part - to help reinforce the idea that behaviors are judged regardless of context.

with this system they are ONLY reading the chat that the reported player says, so of course it always looks horrible

They review the whole log. They have access to everything everyone said, as well as to metadata surrounding the game (such as champions, KDA, build order, etc). Simply because they aren't showing that to you doesn't mean they don't have access to it or aren't using it.

SmokedAlmonds1 votes

{quoted}

Incredibly unforgiving, I never got banned or anything like that with the tribunal, is it only me who thinks this system is seriously flawed? Like I realize that people review the games were the system zaps you, but whenever I ask riot support what I did wrong they only ever send me the logs of MY chat, and not everyone else, with the tribunal you got to read the entire chat of all game, with this system they are ONLY reading the chat that the reported player says, so of course it always looks horrible

The rules haven't changed since the tribunal has been down. Only that they have gotten faster and more efficient at catching people.

They only show you your logs because thats all that matters for your punishment, what you said. If you think your logs look horrible by them self, that should tell you something.

GroundedEagle451 votes

You do realize they have people who look at the reports too correct? So that other person that was affecting you most likely was also banned

Krasnus1 votes

yes except I checked today and he has played 10 games since, apparently calling someone "A FUCKING RETARD" in all caps isn't bannable

Jubbinaut1 votes

Did you report him?

If you did, then perhaps a case simply hasn't been built against him yet. It doesn't exactly take forever, but it does take time. Don't worry about it.

If you did not, then - since that's how the review systems are triggered - how can you expect him to have been banned?

Krasnus1 votes

I report everyone who is verbally abusive all the time, I also simply mute people the moment they start to flame or swear excessively, I never use racism, sexism, or troll games just to lose, I will admit that from time to time I have a bad attitude and maybe a few hurtful words are said, but like I said before, I haven't even gotten a message that I have been reported for anything for over a month, and suddenly I am banned for 2 weeks?

Jubbinaut1 votes

{quoted}

I report everyone who is verbally abusive all the time

Good! Then you've done your part, and put forward a step towards a case being built against him.

I haven't even gotten a message that I have been reported for anything for over a month

Those warning messages aren't issued every time you receive a report, but whenever there's a "spike" in reports against you. As an example:

If, on average, I am reported in 1% of my games, but over the last couple of days, more people report me, so that my rate goes up to 5% over that time period, I'll receive a warning.

If, on the other hand, I average reports in 10% of my games, it would take significantly more to trigger a warning (I estimate somewhere in the neighborhood of 13-15%).

What most likely happened, in my opinion, is that since your last warning, you've had a steady uptick in your report density (reported games over played games). Since it wasn't "spiky," you didn't receive further warnings, but it did eventually bring you over the review threshold. And then, because what was seen on your occasional bad attitude, you wound up with a sanction.

You're in a fortunate position, however, because you know what the problem behavior is. So all you need to do is determine an effective way to address it, and you'll never see another sanction.

Krasnus1 votes

That makes a little more sense now that you have broken it down, thank you. However I haven't gotten a single "warning" It is still just kind of shocking that I can get a 2 week ban out of no where, and with no specific reason given

Jubbinaut1 votes

If it's toxicity-related, they should have sent you a log. Check the email address associated with your account to be sure. Also, sometimes overzealous filters flag them as spam, so you may also want to check your spam/junk folder, just to be sure.

If you can't find anything, first verify that the associated email is correct (you may even want to change the address associated with the account), then submit a Support ticket explaining (politely, of course) that you received a 2-week ban, but did not receive any communication about it, and could they please resend the email about the ban.

It may take them some time, but they'll get it to you.

YoYoMoJo1 votes

happened to me too , i feel u bro , btw i just posted about mine , it was my first post :D

steampig1 votes

If you don't have anything nice to say, don't say anything at all. Is it right for you to be rude to someone who you will only spend 30 minutes playing a game with, just because he was rude to you first? No. Stop it. Focus on the game, ignore the flame.

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