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Feedback about a permaban from years ago. I'd like community response.

Necrocyte··2 votes·1,109 views

Lengthy but here is my support ticket. I was given a permaban years back, and I to this day feel it was unjust. All I did was cuss a few times and rage at people such as those who started shit talking the team or myself, or people who fed. This was a reaction I had because to me, and many others, people who do such are stealing peoples time investment of anywhere from 20-50 minutes. You can't leave the game, you get reported and banned. You can't do anything but sit and take it. So some people lash out in anger and say some things. I never once threatened, I never once used racial slurs, I never hacked, nothing I ever did went beyond cussing out a toxic player ruining the experience. Yes, I am aware my retaliation may have further dampened it, but my words were NEVER unprovoked. Most importantly, my words and actions were NEVER extreme and I guarantee the people reporting me for such never lost sleep over it or were truly offended beyond that game. Here is my plea to Riot to get my account back that has nearly $500 invested into it:

** ME ** This is a follow-up to your previous request #16662793 "Suspension Review"

Writing again...I just read an article ( http://www.pcgamer.com/riot-reinstates-permabanned-league-of-legends-pro-for-the-first-time-ever/ ) ...also with reading this article I've read a vast amount of related materials. I still to this day do not understand how such a harsh punishment can be carried out to me for simple trash talk. The WORST I've ever done was cuss at someone. Yet, I am punished in the same manner as people who make real life threats, hack, or worse. Now, to add insult to injury, I am reading that some of these players (like this Jensen pro) are being reinstated and the permabans lifted, although their offense was not only very severely against Riot's policies, but it was ILLEGAL as well. So how is it that they receive a review and a turn-around on their permaban, but me (who just trash talked and cussed) remains a lifelong ban. It's just ridiculous on the level that I have almost $500 invested into my LoL account, and I never committed any SERIOUS acts to deserve such punishment. I ask that my case be reviewed by a panel of devs or have a majority vote. It's been several years now since I've played, and since my ban you (Riot) have made a change to treat players to reform rather than raw punishment. Well I have no way of showing you my reform with no chance being given. I was younger then and going through a lot of real life stresses that gave me a short fuse. I acted out quickly against players I perceived as another source of further stress on me. I used LoL as a way to cool off from the realities of being an adult, and when someone would come along and feed or troll or talk trash to me, I would retaliate with words. Nothing more, I never acted out unprovoked, and I never took it past the one in-game experience with that player, and it never went past words. Never made threats. Never hacked. Never went extreme. Riot claims to only dish out permabans on people who have acted out in extreme ways, and I do not feel I fit the bill. Give me a chance to prove time has given me the reform I needed. If this pro can be forgiven for his illegal activities, then forgive my foul mouth. Please have this reviewed by many Riot officials and reply to me with proof as such. If, after my final plea here, it is still deemed that I do not deserve a second chance, then I will give up on my account and league of legends. Thank you for your time in replying and hopefully reviewing my case.

  • Michael "Necrocyte" Funk

** RIOT ** Summoner,

We have a Player Behavior team in place dedicated to working with these requests, so I need to transfer your ticket. A Player Behavior Specialist will be contacting you as soon as they can.

Thank you for your patience!

S†!ck Riot Player Support Pro-Demacia

** ME ** Ok, thank you very much! I look forward to speaking with someone and hopefully being given the opportunity to show that a combination of time, maturation, and the passing of troubled times have all improved how I react to negative stimuli in video games. I feel a review of my case and the incidents that put me in this situation in the first place will show that the offenses are all just small fixable things that just accumulated. Keyword being fixable, years of "time out" and thinking about it definitely sunk in and took it's course for reform to be possible. :)

** RIOT ** Hey Summoner,

We don't lift Tribunal suspensions or perma-bans for any reason and we will not be making an exception in this case.

Please note that every player punished by the Tribunal was given at least 4 chances to reform prior to being permanently banned. In your case, you were given at least the same 4 such opportunities to improve your behavior and were judged by your fellow players to have made the choice not to do so.

As for the pro player mentioned in the article you linked, we did not restore Incarnati0n's account to him, we simply allowed him to play the game again on a new account. Before this happened, he was not allowed to play the game in any capacity. When we unbanned him, we were allowing him to play the game in a highly controlled and supervised manner and, now that he is unbanned, his new account will continue to be monitored. However, he will never receive access to his original account.

More generally, almost anyone is allowed to create a new in-game account, even if they've been banned before. However, this particular ruling is not in any way an indication that we're going to mass un-ban accounts and allow other offensive players back into the game.

Under the circumstances, we will not be lifting or otherwise modifying the Tribunal permanent suspension of this account.

Two To Tango Player Behavior and Game Support Ashe in the...Jungle?!

** ME ** Ok, so basically my nearly $500 that I spent on supporting riot and creating ties to a game that I enjoyed, is being hijacked and I am being told to start over with my expenses? Essentially that is the only thing accomplished by this. I do not see how this decision caters to "reform". All it does is steal my money and says "try again". This does not make me want to create another account and give my reform another opportunity. Why would I wish to spend money on a company that seizes my wallet for foul language? I would gladly given it another chance to prove maturation and time have changed me, even if only given a 'sudden death' type trial run, where one offense is it. But not if the only thing in captivity here is my money. What sort of message does that send and how does that label Riot as a company? You are telling me that I am able to create a new account and try again, telling me I am welcome to play again. BUT I am not allowed to access what my money/donation/contribution/support for riot has bought? That is the ONLY difference between my old account and creating a new one. Thus, even if I were not reformed, if I was still "toxic" with my foul language, the tribunal has fixed nothing. I can still be a member of the community, I just can't use my skins? Essentially you have given me a $500 fine for cussing to others who started with me. You truly feel this is fair and supports reform? And to the subject of me being given ample opportunities to show reform...I think not. All of my offenses came in a short period of time. I was under a lot of stress in real life and had a short fuse, it isn't like I showed years of toxic behavior. Often times I would have a suspension, and when I came back I would be suspended the next day for something that happened back in the same time period (sometimes even the same day) as what had me suspended before. How can this not be taken into consideration? Please reply to me with clear logic on how all of this is fair and tell me with a straight face that Riot cares about reforming rather than punishing. This is an over exaggerated punishment and unfair. Have you actually looked at the "cases" against me? Tell me they warrant a life long ban on an account that I have so much invested into. Please tell me that you have looked into them and still think that. I wasn't even given a fair "chat ban" ever, as it was not yet an option. I think you, as a company, should at LEAST give something extreme like a year long ban, before telling someone that for the rest of their lives they can't access their product anymore. Especially given my individual situation. I never did anything extreme, and I guarantee you that none of the players that reported me were TRULY offended in real life and gave two, excuse me, shits about it after the game was over. It was all trivial. Yet I am punished in the same manner as a person who DDOS hacked people. Please give me a real reply to everything I have said.

  • Necrocyte

17 Comments

D Bag4 votes

"All I did was cuss a few times and rage at people such as those who started shit talking the team or myself, or people who fed. This was a reaction I had because to me, and many others, people who do such are stealing peoples time investment of anywhere from 20-50 minutes. You can't leave the game, you get reported and banned. You can't do anything but sit and take it. So some people lash out in anger and say some things. I never once threatened, I never once used racial slurs, I never hacked, nothing I ever did went beyond cussing out a toxic player ruining the experience. "

One year later and you still think none of these are your faults.

http://www.auplod.com/u/auopld60eff.png

Necrocyte1 votes

I didn't say I am not responsible for my actions. I now know it's best to just ignore players ruining my team's experience (although it's still sad that nothing can be done for the time being except sit there and take it...) but I do not, and never will believe that my actions and words were extreme enough to jump from a few days time out to a life ban from the game. Maybe give me a chat ban? Maybe give me a ban spanning the time frame of a few months to a year...but to hijack my account that I've spent almost $500 on in support of Riot and to give my game some flare, that just isn't justice and it isn't catering to reform like Riot likes to claim the Tribunal is all about. Read what I said to them. I am told that I can play again, but just not with the flare I bought for my game, skins. Stealing my product that I purchased. I know the EULA likes to word it like it's renting the skins from them, but that is just legal garbage to cover them to make events like this stick. It's a product, I purchased, and because I cussed in retaliation, in a game with language filters, I have my wallet hijacked? Unfair, unjust, and it does nothing to reform 'toxic' behavior, it does nothing to solve the problem. Even if I didn't make a change, Riot is telling me I am able to play again, just under a different account. What does this solve...how is this justice?

JhomasTefferson2 votes

Necrocyte. If this person can't see your point they are clearly retarded and can't think on the level of a normal human. I would just ignore them. There's no gap in your logic, no false pretense upon which it rests, so for them to not see it your way is proof that they are either assholes who refuse to accept what is plainly seen in front of them, or that they are mentally disabled.

Archon X2 votes

You need to post the chat logs before you get any kind of feedback.

Necrocyte1 votes

How do I go about finding them again, tribunal is down? I'll gladly post them. I cussed, I called feeders a-holes, I told people who harassed me to shut the F up...that is about the extent of my EXTREME behavior to warrant a lifelong ban. Read my back-n-forth with Riot please and give me feedback on how you feel.

disregardable1 votes

Submit a ticket to support and ask if they kept them.

Sarutobi1 votes

While ill admit having chat logs would be great evidences to determine. For all we know you "cussing" could have been threatening to the people you were responding to! We dont know what you said, nor can we believe you because you will always make it seem like you are the victim! We also dont know how often you were acting this way. I would assume you did this in a lot of games. To the point where too many people reported you, and since it might seem to them that you arent changing for the better it is best to just lock you out of your account. Heck it even stated you were given at least 4 chances to change your attitude. You were given warnings of your behavior and instead of changing for the better you decided to continue to act that way. I just dont get why people like you need to state how much money you put into this game. Just because you spend money on this game doesnt give you the right to break the rules and think you wont go unpunished! Again we dont know. We are only getting one side of this story so we dont know the full details.

Necrocyte1 votes

I didn't portray myself as innocent, nor did I say me spending money should devoid me of any punishment. My point is the excessive nature of my punishment is not warranted for simple cussing. Especially when Riot says I can play still, just under a different account. It does nothing to truly address the issue and is just theft of my money. It doesn't prevent me from coming back and "ruining" the experience for people if I truly did not reform. I think the punishment did not fit the crime, it was a way over exaggerated response.

disregardable2 votes

And it really, honestly doesn't matter if you think that.

Necrocyte1 votes

So you think it was just and warrants a permaban? Assuming what I am saying is true of course about the level of abuse. You don't think there should have been some sort of in between...like a very long ban or a chat ban?

disregardable2 votes

It's part of the terms of service you agreed to and then subsequently broke. I completely disagree with permabans, I asked Lyte why they didn't just mute people permanently instead of banning, but that doesn't magically make me exempt from them.

D Bag1 votes

{quoted}

I didn't portray myself as innocent, nor did I say me spending money should devoid me of any punishment.

Case closed

Necrocyte1 votes

Not really, this topic covered much more than just that one detail. You are being very narrow minded and one tracked with this. It's obviously a larger issue, there is a HUGE portion of the community that thinks the way Riot handles punishments and what gets punished is a big joke. There are even prominent members of the community that think such. Obviously there is no convincing you though, so no need to reply to me anymore.

Sarutobi1 votes

Again though it's mainly to do with how often you were acting this way. They have stated that you were warned at least 4 times. Why under those 4 times that you were given a warning did you not reform? That should be more than enough time to understand your attitude isn't up to par with the community and riot. They decided that if 4 times isn't enough then why even bother with giving you another warning? The only obvious answer is to permanent ban in hope that that will teach you!

Necrocyte1 votes

Those 4 times were all in the same small time frame. It isn't like this went on over the course of a year. They all had happened really close to one another while I was going through a lot of serious real life issues. One time I came back from a suspension, played a few games, then logged out. When I came back from being logged out for a few hours I was suspended again FROM SOMETHING THAT WAS REPORTED THE SAME DAY AS WHAT GOT ME SUSPENDED THE PREVIOUS TIME. So there was zero time for "reform" to occur. Once again too, the issue is the punishment did not fit the crime. I was never extreme in my words, just repetition of generic replies one would say to someone that is getting mouthy with them or ruining their ranked game by feeding. There is a HUGE percentage of people that get pissed and lose control of their words when someone does this. In fact, back when I was allowed access to my account, I thought the tribunal was a joke even then. EVERY single game there was someone reported. Does that not tell you that the tribunal system is abused and possibly used too harshly? Not sure if it is still the same, but back when I played...a good 90%+ of the games I was in, SOMEONE cried "reported!" about something stupid to someone. Nearly every single game there would be a trivial stupid reason that one player did to piss off and "offend" another to the point where they feel the person should be reported. Report system was abused and it made the tribunal one giant joke. Me cussing out players who started trash talking me first or fed intentional should not warrant a life long ban on my main account. There was no reasonable severe punishment before this happened. A bunch of small time outs then BAM, lose it for life. There was no chat ban feature back when I was punished, which would have been a perfect punishment for me at the time, as it would prevent me from typing to anyone which would probably have promoted reform for me AND it would have solved the issue of my foul language (that there are filters and mutes for if people TRULY were offended). It's all one joke.

Necrocyte1 votes

And here is a really well articulated post discussing further my point. More to show that there is a large portion of the community that finds this whole situation a joke: http://boards.na.leagueoflegends.com/en/c/miscellaneous/73shvXfb-lets-have-a-serious-discussion

Telephone Booth1 votes

I know this is pretty old but there's just ONE little thing I wanted to point out. People seem to think their goal in permabanning is for that player to reform. However, just because you CAN make a different account and keep playing, doesn't mean they necessarily want you to. They've given up on you, they want people who give flamers n trolls the attention they want, out of the community just like they want flamers n trolls out. So you responding with flame to flame is actually annoying as fuck and I hate when people spend their time typing, pointlessly arguing and insulting strangers. As for the point of your thread, yes it's fucked up to me that people get permabans. However, it is totally justified since u made an agreement with them not to do what u did.

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