ATTN: Reds working in MERCH about our hoodies...

Whitakker·10/18/2016, 4:16:08 AM·2 votes·264 views

Hey, so those PROJECT hoodies should be coming soon...right?

Specifically, the Special Edition PROJECT hoodies we unlocked by winning 3 games with the skins of our choice. I have my invoice email sitting in my inbox, and if I recall, the Merch page said they'd be shipping sometime in October.

Any Reds in the Merch division seeing this, any timeframe this month as to when we could see a shipping confirmation?

1 Comments

Whitakker10/26/2016, 5:05:03 AM1 votes

In case anyone's following this thread expecting a Red reply, got this email from Support:

Hello!

We apologize for the wait. Unfortunately, we were experiencing some production delays due to Hurricane Matthew. This pushed our expected shipping time from the second half of October to early November.

Since we are close to shipping now, we are sending out an address confirmation email to everyone that ordered the hoodie (you might have received it by now). This email will contain the shipping address that’s on the order so that you can review it one last time before your hoodie starts its trip. There’s no need to take any action on your part if the address hasn’t changed and it’s correct. If there’s an update to the address, please let us know as soon as possible.

We appreciate your patience and understanding. Let us know if you have additional questions!

Thanks,

Nosro Skill shots for days

So, there you have it. Totally didn't expect Matthew to be the reason, honestly. But thank you Nosro for the help!