Boards›[ARCHIVED] Miscellaneous

Wrongly Banned for MMRBoosting (Seriously)

I Jungle Rumble·10/28/2016, 6:13:28 PM·81 votes·5,052 views
I Jungle Rumble - Summoner search results - League of Legends

I guess this is the same old story but my account has been suspended and all my season rewards removed for MMR boosting. I have no idea why this would have occurred. I have had my account since season 2 and have been the only person that plays it. I took a one and a half to two year hiatus and recently got back into the game when they introduced dynamic Q (I was excited to play with my friends because there is a group of three of us and could never play together since duoing in ranked was the only option). I started playing around Christmas last year and rotated playing top characters where i struggled to even get to gold.

Shortly thereafter Riot buffed Rumble, the character i had the most success with over my long career. I took the new Rumble top with mixed results. However, i eventually stumbled upon the strategy of taking Rumble into the Jungle. I had HUGE success with this. i shot up ranks and have achieved my highest rank ever (Plat 3) on the back of Jungle Rumble. I even changed my Summoner name to "I Jungle Rumble". I played Jungle Rumble every game i could, check my profile, i think the last 300 games are with Rumble.

Then around June I burned out on LOL a little bit and stopped playing for about 2 months (Overwatch, I started the process to buy a new house and had to move etc). My account decayed from mid Plat 3 to the bottom of Plat 4. Realizing this , i quickly hoped on and played a few games (which i won!) to stop the decay. However, i noticed the quality of my opponents had not changed. I confirmed this by checking my MMR on op.gg. Op.gg states that my MMR is MUCH higher than my league level of Plat 4. This would makes sense if your MMR did not decay because when i stopped playing i was 75 LP into Plat 3. This is the only reason i think my account must have been flagged.

Can anyone with knowledge about the MMRBossting detection look over my profile and tell me if they think any of the activity on my account could create a flag for MMRboosting? This is very upsetting to me because this is the first time i have ever hit Plat and now im wrongly getting my season rewards taken from me. Ive had this account since season two, have sunk hundreds of dollars into it, and am a huge league fan. This erroneous ban makes me want to uninstall

UPDATE

Wow you are right on the money. I JUST RECEIVED this canned response. They took 9 hours to respond with the SAME EMAIL THEY SENT ME.

Hello I,

Your suspension was only issued after an extensive investigation was run to ensure your involvement in MMR boosting. As explained in the email you received in response to your suspension, the following actions have been taken on your account:

-A two-week suspension has been issued to your account. -All previous Season rewards (Victorious skins, borders, season icons, season ward skins) have been stripped from your account. -You are ineligible for any 2016 Season rewards

While you may feel that this punishment is too harsh, please realize that having accounts boosted, for whatever reason, ruins the spirit of League of Legends competitive play. While you are ineligible for any rewards in the 2016 Season, this does not disqualify you for anything pertaining to the 2017 Season. Keep in mind that if you have any future involvement in MMR boosting, your account will be permanently suspended.

More information, including the definition of Boosting can be found here: https://support.riotgames.com/hc/en-us/articles/201751834-MMR-ELO-Boosting

KidGrandpa Riot Games Player Support Rumble ARAM King

Look how obviously automatically generated this response is! "Hello I" it didnt even get my name right! Thanks for your extensive investigation evidenced by the fact you cant even type my summoner name correctly let alone point to any activity that amounted to MMRBoosting. I am so upset. Let that be a lesson to you all, if you really try and climb in elo and succeed RIOT can randomly take it upon themselves to take away a YEARS worth of work and wont even dignify you with a human response as to why.

Update 2

Well last night i got another automated message!

Greetings I,

Thanks for letting us know about your issue. I'll have to transfer you to our Player Behavior team, as they are the experts on this matter. This means there may be a short delay before you receive a response, but they will answer in this ticket so please bear with us while we transfer your issue!

KidGrandpa Riot Games Player Support Rumble ARAM King

Maybe I will get a human being eventually.

Update 3

I still have no response from the player behavior team. It has been almost two days and i have yet to speak to a human for a support issue.

Update 4

So I have yet to hear back from a real person. After receiving the above email, I just received this helpful one! Hello I,

Your suspension was only issued after an extensive investigation was run to ensure your involvement in MMR boosting. As explained in the email you received in response to your suspension, the following actions have been taken on your account:

-A two-week suspension has been issued to your account. -All previous Season rewards (Victorious skins, borders, season icons, season ward skins) have been stripped from your account. -You are ineligible for any 2016 Season rewards

While you may feel that this punishment is too harsh, please realize that having accounts boosted, for whatever reason, ruins the spirit of League of Legends competitive play. While you are ineligible for any rewards in the 2016 Season, this does not disqualify you for anything pertaining to the 2017 Season. Keep in mind that if you have any future involvement in MMR boosting, your account will be permanently suspended.

More information, including the definition of Boosting can be found here: https://support.riotgames.com/hc/en-us/articles/201751834-MMR-ELO-Boosting

Mister Guns Riot Games Player Support Fill or Feed

The exact same email!!!! This is worst than Comcast !!! A total joke.

Update 5

Here is Mister Guns helpful response and then mine in a follow up ticket.

Hello again Philip,

There isn't any level of escalation that will get you the answer that you want. There is no escalation here, and anyone else would give you the same answer I have.

I have already explained the context behind your suspension. We will not be removing the punishment, and consider this matter closed.

Mister Guns Riot Games Player Support Fill or Feed

WHY THANK YOU FOR THAT INFORMATIVE EMAIL.

Mister Guns, i received this email several days ago.

Oct 28, 16:54 PDT

Greetings I,

Thanks for letting us know about your issue. I'll have to transfer you to our Player Behavior team, as they are the experts on this matter. This means there may be a short delay before you receive a response, but they will answer in this ticket so please bear with us while we transfer your issue!

KidGrandpa Riot Games Player Support Rumble ARAM King

Your tag clearly says Player Support. Why was my ticket not escalated to the Player Behavior team? You now say that no level of escalation will give me answers, that is not a very customer friendly response. What your system may perceive has another player logging into my account is erroneous. There are documented examples of your system flagging false positives. I have never let anyone play my account. Can you you tell me what the most played character is on my account so I can have faith you are really checking anything? If your system detects boosting it most point to a certain percentage of a players games. If you check my account you can see I play a very niche character that would be impossible to find a higher level player to boost my account with.

45 Comments

Lord Galvatron10/28/2016, 7:51:58 PM16 votes

The boosting detection software is pure garbage atm. Here is a prime example of how screwed up it is. https://www.reddit.com/r/leagueoflegends/comments/58k4zc/imaqtpie_banned_for_mmrboosting/ Send Riot a ticket and you are almost guaranteed to get your account back.

Unstoppable Monk10/29/2016, 12:04:57 AM12 votes

A division change from gold to slightly above gold isn't ANYWHERE close to being boosted. It's not like there's a Rumble Jungle Illuminati that boosts people.

But I'm not saying there isn't a rumble jungle illuminati.

summoner 11summoner 11Rumblesummoner 11summoner 11 summoner 11RumbleRumbleRumblesummoner 11 RumbleRumbleRumbleRumbleRumble

General Esdeath 10/28/2016, 8:44:32 PM8 votes

Yeah just send a ticket. Their boosting detecting system is shit anyway so they'll probably unban you.

Cowseed10/29/2016, 1:27:29 AM7 votes

Are you suggesting Riot is in the wrong and the issue isn't on your end. BLASPHEMY!!! [zombie-brand-mindblown]

The Ecdysiast10/29/2016, 1:58:47 AM6 votes

Keep responding, and ask questions that only a person could answer until you get an actual human response.

Great Fox10/29/2016, 3:03:54 PM3 votes

As clever as your wording may be, you have definitely been MMR boosted, either from a friend of by paying.

You start off saying that you only played Top Lane until you strictly went Rumble Jungle - yet you have 6 Lux Games, in which she's a 100% win Ratio, 11.2/1 Average KD, and your average CS with Lux is [b]significantly higher[/b] than your other champions histories.

Eimer Troll10/29/2016, 9:01:55 AM3 votes

Just say you'll donate $10,000 to a charity you're on the board of and it will be as if the boosting never happened.

Seriously though that sucks to hear and I hope they can sort it for you so you get your plat rewards you deserve

TwitchInMyPants10/29/2016, 12:55:42 AM3 votes

Yea just keep on this dude. Don't listen to downvoters or haters Riot support has been fucking up for years, from what I understand they've got less than 20 people managing tons of reports from millions of games so its going to be a bot almost every time. People have had to resend tickets like 12-20 times to get a person involved sometimes and their automated systems do have the authority to ban people, its pretty scummy at times. If you're innocent its resolved almost every time by the time you get a human being so I'd keep on it.

grug10/29/2016, 8:39:46 AM3 votes

These stats look pretty normal for a player that just improved.

I also find it hilarious that this guy on NA gets banned for supposedly improving

while nobody cares about boosting on OCE even though there are several blatant examples:

http://oce.op.gg/summoner/userName=big+banana

not to mention the several diamond and plat players in as low as bronze 3 l0l

theArtifacts10/29/2016, 1:58:23 AM3 votes

Only way I could see this as a legit ban is if someone logged in on your account from somewhere and played. Your match history is not that of a booster.

Good luck

Lucifer10/29/2016, 4:02:59 AM3 votes

Upvoted. Hope Riot stops in here to clear it up for you.

theArtifacts10/30/2016, 11:36:19 PM2 votes

Keep replying to their emails.

All Day Tay Tay10/28/2016, 10:01:14 PM2 votes

name checks out, so you werent boosting

Naon10/29/2016, 12:16:12 AM2 votes

Bump for Justice!

Michael H10/29/2016, 9:40:12 PM2 votes

Good luck summoner 21

Salvatiôn10/28/2016, 6:35:01 PM2 votes

Damn dude. Have you tried contacting player support?

Weathered10/29/2016, 4:39:35 PM1 votes

Sorry I'm late to the party, he made two of these posts and my comment is on the 4 upvote one. Lemme copy pasta for others' clarity.

Your MMR went from 1879 to 2008 from Jun 15th to Jun 29th according to LoLKing. You also have an odd 100% winrate and 8.2/1.8/12.5 KDA with Lux (as a jungle main) to boot.

If you didn't participate in boosting, then this is mostly likely what flagged you.

Fenikkusu110/29/2016, 5:35:42 PM1 votes

While you may feel that this punishment is too harsh, please realize that having accounts boosted, for whatever reason, ruins the spirit of League of Legends competitive play. Nice hypocrisy Rito. You made the perfect system for boosting this season lul.

Malicious Fury10/29/2016, 6:04:36 PM1 votes

Surprised Riot hasn't deleted this thread yet and told you to move it to Player Behavior and Moderation. Here, I'll suggest it to Riot. That way you might get an answer. >;^)

GrandpaTheGreat10/30/2016, 2:03:01 AM1 votes

I have a feeling it might be that Lux win streak they were looking at. Having such a high performance with Lux first time in ranked probably raised some red flags. If your gonna get the ban removed, you might wanna explain that

EpikFeeder10/29/2016, 10:54:23 PM1 votes

Answer with that wallet. Thats the only thing Riot is here for (no people they didnt create this game for you to waste all your time with!).

NIEKUH10/29/2016, 8:55:53 AM1 votes

soooooooo.... you did boost and now you are upset because you got cought and lost money.. sad life

Zaidz10/28/2016, 6:43:44 PM1 votes

Reason you may have been banned. You move to far or went negtive to many games if you go a negtive score alot the system may flag you as boosted but that rare unless you go like 0/10.