🔒 all the support sestem vs me

Dr M3HD1·6/13/2017, 11:50:27 AM·1 votes·529 views

thy dont want help me thy just make me dispiont i wana talk with the boos no one answer me my account is banned and i didnt do this some one log in to my account and do this jop no one help me at suuport sestem hope the boss see my page of this discussion no one help me when some one hack my account !!!!!!!!! i call support no one help !!!!!!! thy just get monye from us and no help us !!!!!!!!!!!!!!!!

7 Comments

Plague Infested6/13/2017, 11:57:04 AM2 votes

the terms of service state everyone is responsible for their account, regardless of who logs on it. any violation of their terms of service can result in the immediate banning of an account, up to their discretion.

Dr M3HD16/13/2017, 4:49:11 PM1 votes

thy dont care about me thy just dont belive dat some one els log in to my account im seson 3 gold and when i ask for it th dont do any think for me thy just hack me just it no one help me !!!!! just make me waste lots of monye at this account and no one help

Deep Terror Nami6/14/2017, 2:03:59 AM1 votes

This board isn't the correct place for discussing account bans or player support, so I'm locking this thread now. Please read through these steps for recovering your account, and do not bump your ticket unless necessary because it will be pushed to the back of the queue. If you need assistance with any of this please post on the Help & Support board.

Sorry to hear your account was compromised. Please follow all of the steps below to regain control of your League of Legends account and reverse any unwanted actions that the individual who compromised your account may have taken:

  1. Run a complete anti-virus scan on your computer and remove any malware that is detected. If you don't have an anti-virus program, I recommend downloading either MalwareBytes Free or ESET NOD32 with a free 30 day trial. Either or should be able to get the job done.

  2. Once the scans have run and any detections are removed, change any accounts/passwords that you believe may have been compromised. This may include your email account(s) and League of Legends account (if you still have access to it; if not, skip to the "Submitting a ticket" step). You can change your League of Legends password by going to the League of Legends account area in the top-right corner of this page. Click on your summoner name, and select "Settings". In the box that comes up, click "Change Password" and follow said steps. (Make sure that your email account is secure before doing this step, as a confirmation email will be sent to the corresponding email account.)

  3. Now that your accounts are secure, it's time to contact Riot Games Player Support to deal with the unauthorized actions on your account and/or recovering your account.

To contact Riot Games Player Support, you'll need to submit a ticket on the Riot Games Support website. In the ticket, please submit all the requested information along with whatever information you can provide about your situation:

##[NOTE: DO NOT POST THE INFORMATION ON THE BOARDS. SUBMIT THEM IN YOUR TICKET!]

Lastly, to increase your chances of a quick resolution to your request, follow the tips below the best that you can:

  1. Be sure to submit as much information in your initial ticket as possible. For obvious reasons, each Player Support Specialist's request for more information will delay the resolution of the issue.

  2. Be respectful and polite in your correspondences with Riot Support. (They're doing their best to help you!)

  3. Try not create a new ticket or respond to an existing ticket before a Player Support Specialist has had the chance to review your request. New tickets/replies may bump your ticket back to the bottom of the queue, thus increasing the amount of time before a Player Support Specialist is able to review your ticket.

I know that there are quite a bit of steps listed above, so if you have any questions, please don't hesitate to ask. Best of luck!

Please visit the Protecting Your Account and Recovering Your Account articles for more information.

-DTN