Game crashing

DigitalCrunchBox·Jul 19, 2019·6 votes·8,016 views

This isn't the first time it's happened. Twice it's happened, my game crashed as it was loading. I'm already getting tired of it already.

31 Comments

Alucard964Jul 19, 20192 votes

I'm getting system error immediately before loading comes up. I've restarted both the game and my computer I'm trying to reinstall now. but looking at all these posts, I don't think it will help.

stridroJul 19, 20192 votes

I was able to play one game than I wanted test out a new champion in practice game and custom game and crashing everytime after champion select when timer hits 0 seconds crash files

SKT MeanbunnyJul 19, 20192 votes

ooh a Rioter. I have never had technical issues with this game in 2 years. Since the hotfix today after about 2 games trying new Lucian skin on NA server, my game fails to load and am currently still stuck at the "Game is in progress" screen unable to reconnect even after relogging in multiple times. Windows 10 64 bit.

Edit: It look restarting my PC to allow me to load in. Hopefully this gets fixed soon.

NaivilJul 19, 20192 votes

Same thing is happening to me, this happened after the update. It won't reconnect to the game, and I'm getting tired of it too.

RiotRiot PorositeJul 19, 20191 votes

Sorry about the instability you're having. :/ Were you able to generate a crash dump during one of your crashes? Those will help a lot in identifying what's going wrong.

ModKnightsKemplarJul 19, 20195 votes

I've had trouble doing so in mine; game freezes in such a way that I can't access that screen (at least not with my limited IT knowledge). Always have to force quit.

RiotRiot PorositeJul 19, 20192 votes

Are you running in fullscreen mode? If so, this may be why you get locked up and can't access your desktop without force quitting, making it impossible to access the crash dump prompt.

HazareJul 19, 20192 votes

It's pretty bad. I'm playing Fullscreen as well, but I've never had a game lock up my computer like this.

You legitimately have to turn off the session to even be able to get off the black screen or the screen you froze on.

RiotRiot PorositeJul 19, 20192 votes

Hey! Are you freezing before the loading screen pops up, during the loading screen, or at some point in game?

GaliöJul 19, 20192 votes

My game crashes loading TFT every other game. Literally. It completely locks my computer and u have to reboot it and reload go get it to work.

HazareJul 19, 20194 votes

I've personally experienced 2 crashes ; the first time was during Loading screen, I noticed the game just didn't pop-up after exiting champion selection. I managed to get back to the reconnect screen, which I clicked at that point I was locked for a good 10-15 minutes straight staring at a black screen trying to access something to close the game down (including trying to have a dumpfile).

The second time was after the game had just ended. I got stuck on the exploded nexus and couldn't exist the same way it happened during the loading screen; my 3 friends who were playing with me though had no problem.

RiotRiot PorositeJul 19, 20193 votes

Thanks for the details! Definitely helps us narrow down what crashes are related and where to investigate.

RiotRiot PorositeJul 19, 20192 votes

For clarity, we aren't suspecting that fullscreen is the reason you're crashing, but rather that being fullscreen keeps you from being able to access the crash dump prompt because the game locks your screen up.

RiotRiot PorositeJul 19, 20192 votes

As an additional question, how consistently are you encountering this crash?

ModKnightsKemplarJul 19, 20194 votes

I have had 2 crashes in about... 6 games or so? One of them was SR and the other was TFT.

And yes, I am running fullscreen :( maybe I shouldn't until this problem gets sorted out.

DigitalCrunchBoxJul 19, 20192 votes

Very consistent crashes. In fact, I just had one, but this time I couldn't open the window to generate a crash dump. Every other time I've generated one. I've tried restarting my computer every time, yet it keeps occurring. I don't have AVAST Antivirus and I'm starting to think a system error isn't the problem. Thankfully I had some understanding teammates this last time.

QalamarJul 19, 20192 votes

Been getting a critical error after champ select since the hotfix this afternoon. Halp :/. Not sure what to do with the .tmp file the error generates.

RiotRiot PorositeJul 19, 20192 votes

Hey if you could upload that .tmp to a file sharing service and link that here that would help us out a lot!

QalamarJul 19, 20191 votes

Sure. Thanks for the reply. https://we.tl/t-vzhScgU72E

I used the WeTransfer site. Hope it's fine! Im old.

RiotRiot PorositeJul 19, 20193 votes

Thank you! We're looking in to this.

KüramaJul 19, 20193 votes

I think it warrants a server status message until it's fixed.

mousie Kills youJul 20, 20191 votes

Porosite . . this client crashing issue has been happening since 9.14 i'm pretty sure RIOT is well aware of it. i do 5 man games with friends nightly with voice chat, and this crash is happening to one of us in the 5 group about every 2nd game ! i don't expect RIOT to be perfect, i know it takes time to fix this stuff but it would be professional on RIOTs part to at least post a message to players that you are aware of the issue and are working to resolve it.

Stormfox7Jul 19, 20191 votes

so I'm having the same issue do u need another crash dump temp?

DotislavJul 19, 20191 votes

I am having errors and crashes all day long. There are many posts about it.

MasterJul 19, 20191 votes

It has been happening to me since the release of the new patch 2 days ago. I reinstalled the game and it worked fine, today, after I've opened the client, it started to scan files for 20 seconds and the problem was back....

PositivismJul 19, 20191 votes

Me too.

Poisonous DartsJul 22, 20191 votes

smh yall need to fix this game. this also happens to me. tried hextech repair tool, nothing. fix. this. game.

SilverRainyJan 12, 20201 votes

Okay i have a temporary fix for you all. I also have crashes where when the game start it would experience an critcial error and crash. What fixes it for me was when i uninstalled a windows update. yes for some reason a windows update causes the game to crash but it was only league of legends when starting a game. so it doesnt affect other games. Please also note that the computer i am using has a Ryzen 1600 cpu. Why is this important? well because i also have a gaming laptop from msi with an intel cpu which is also up to date windows. this laptop does not experience these crashes. idk about anyone else but this seems to show that the problem is the fault of riot or microsoft. please note that this is a temporary fix, as your computer will try to download the problomatic update without your consent and you will found yourself unable to play your match because of the crashes. there are ways to prevent windows from updating the specific update. please note that its a specific update and you may have to unistall an update and see which one is causing the crashes. also note that not all new update will cause crashes as a newer update may not cause any issues as like an older one.

SilverRainyJan 12, 20201 votes

go to update history and then go to uninstall update to uninstall specific updates. for me rn the problamatic update which causes my game to crash is Update for microsoft windows KB4530684

NyaliaJan 31, 20201 votes

i'm having the same problem and its 7 months after this guy..... why cant it just work for once you have the team to make it work but seems i'm not so sure the Brains its been 10 years still not really great stuff. other then when in beta you had crap shop and very low client but sadly. it work better then this one. i had so many problems i'm not sure what to do. i'm not sure how to get help or fix it... i enjoy you're games but sadly at this state i'm not sure i can keep going playing so. don't get this mix i love there games love what they do its hard when you want to play a game that don't want to work.