Trouble fetching information for this player (Error: 5C)

Daddy FeedLord·3/21/2019, 10:48:26 PM·12 votes·7,760 views

Just logged on today to play some solo queue but my client is only letting me play blind pick. The full message says "Trouble fetching information for this player (Error: 5C). Affected players should quit and log back in if this persists." I've logged in and out a few times now and it still doesn't work, what do I do. Is there anything I can do aside from restarting my router?

20 Comments

I memba balance 3/21/2019, 10:50:39 PM6 votes

also happening to me. I've closed out my client several times and still no success in being able to accept games.

AgentCodyBanks3/21/2019, 10:51:28 PM4 votes

same happened to me, so i decided to play an ARURF. But then every time i tried to accept the que, it was say theres an error accepting. now i have to wait to get into a que that i cant even accept.

HotshotGG3/21/2019, 10:52:13 PM4 votes

Same issue here California, Frontier here what about you guys?

Restarted PC Restarted Router (not modem) Restarted Network Adapter Double checked windows firewall settings

Àcë3/21/2019, 10:50:50 PM3 votes

Same issue. Restarted computer, modem and router. no fix. Please help

FizzGod Griffin3/21/2019, 10:51:24 PM2 votes

Same, I even reinstalled my LOL but still not work.

MIDNIGHT KITE3/21/2019, 10:50:01 PM2 votes

could this happen because it has to do with something where we stay logged in for hours but idle in client.?

DemonBoneJangles3/21/2019, 10:52:47 PM2 votes

its gotta be on riots end and or with the most recent patch because me and my wife were able to play fine last night, and today it wont let me accept or play anything

MIDNIGHT KITE3/21/2019, 10:48:56 PM2 votes

Same issue. Happening to me also.

Manly Name3/21/2019, 10:51:21 PM2 votes

Same exact issue here.

Cheini3/22/2019, 12:57:00 AM1 votes

ppl, last time, this was because the ips were flagged for spam/ddos by cloudflare (twitch prime + rito = v xdd).. if you can, reset your ip somehow (restarting the router can do the trick.. sometimes).. i think there were a few cmd commands but i don't know them sr xd

Can't Connect (Error 5C).

yet if you want to play ranked right away, this is a temp solution:

EDIT: Ok, I found a temporary fix. You can download program called Hotspot Shield (Free VPN), and run it when you are in the client screen. When you get in to the lobby, you can turn off your VPN, so it doesn't drain your MB. You will be able to play a game without issues, but if you restart your client you'll have to do everything over again.

CrazyRingo3/21/2019, 10:52:23 PM1 votes

Happening to me to!

Zanzaraah3/21/2019, 10:52:39 PM1 votes

same

EgrillBBQ3/21/2019, 10:57:11 PM1 votes

Same happening here restarted router/computer nothing helped

TSM Khal Drogo3/21/2019, 10:58:19 PM1 votes

Looks like this is an actually large issue effecting tons of ppl I am seeing threads popping up about this

Sincere ch3/21/2019, 10:58:20 PM1 votes

Same

Helius the Sun3/21/2019, 10:58:45 PM1 votes

Also happening to me, I'm on eune

Fresh533/21/2019, 11:04:05 PM1 votes

This appears to be a issue with a lot of people, the blind pick game i am in right now everyone has the same issue, we all just decided to play blind because no draft

ChipOatLay3/21/2019, 10:54:41 PM

Looks like EUW had the same problem 2 months ago. The post said to turn your router off and back on.