"Failed To Connect" I keep getting this message nonstop despite my internet connection working

OrisaNeedsAHug·5/16/2019, 3:57:54 AM·3 votes·2,859 views

EDIT 2: I can log into my account again, but the game I was disconnected from does not exist no more and there is no record of it ever happening. Really, really strange. I have zero clue what happened to that game last night, but I hope it never happens again.

EDIT 1: Ok there is something really wrong with the game I was in. The game started an hour ago and has not stopped according to my match history.

I was in a game as Ekko, was having a great start against Yasuo, going 3-0-1. All of a sudden, I start disconnecting. I figured I'll use a backup connection. That didn't work. I restarted my computer; that didn't work either. I restarted my router and modem. I made sure to test my connection by going to Google and other websites. My internet was working fine. I then tried to sign into League, multiple times; I get the same message "Failed To Connect".

What the hell am I suppose to do now? I'm trying to reconnect into the game over and over again, but I can't join. The game is still apparently going on as it has not shown up in my match history and according to my op.gg https://na.op.gg/summoner/userName=OrisaNeedsAHug if you check live game. I know the game time appears shorter, but the game at one point was at 40 minutes. I do not have a clue why my teammates would not surrender. I do not know what the hell is going on with that game, if its still going or not.

Anyway, what can I do in the future to fix this issue and prevent something like this from happening again?

3 Comments

May it Rain5/16/2019, 5:16:43 AM1 votes

it seems many of us are experiencing this, i am currently locked in the same "failed to connect" screen as well, its been 3 hours and i'm assuming every other member of the game are also stuck. This is frustrating and completely unacceptable considering everyone, and i mean EVERYONE will be hit with an afk penalty of some sort due to the automated system. Unbelievable situation, and to be punished for something out of our control is even further so an outrageous situation. Also, through all the forums online i have looked over the past few hours no riot employee has responded to this incident so likely we will be stuck in the dark until tomorrow.

May it Rain5/16/2019, 6:14:39 AM1 votes

4 hours later and im still trapped failing to reconnect to a game that doesnt even exist. Will i ever be able to play on my 7 year old account again?summoner 11