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Issue with my sound

cuddlykitten4·2/8/2016, 5:41:16 PM·1 votes·1,630 views

Hi, I was hoping someone could help me out here. When I'm on the client I have no sound. It literally just stopped about four days ago. The client was already open and had made noise up the that point, then one moment it just stops. I do still have sound in game. I can also listen to music or whatever else while i have the client open. The client itself just won't make any sound. I haven't changed any settings, and there was no patch right before it happened. I've checked my options, but have found nothing that suggests that my sound should be missing. I would like to avoid having the reinstall for such a small issue, but after long enough it will irritate me and I will. Does anyone have any suggestions for what might have caused this and a potential solution?

3 Comments

Riotmoonstones2/8/2016, 5:58:06 PM1 votes

Hey cuddlykitten4 -

I'm not too sure what's going on in this case, but I have a couple options for you to try out.

  • Check your computer volume settings, and make sure the client volume didn't get turned down. (I sometimes do this and forget, and then wonder why there's no sound. >_>)

  • Check your in game client sounds. You'd mentioned you didn't change them, but just to be sure.

  • Try a client repair. Note: This will delete any custom item sets. (It's not a full repair, it'll just check for jumbled files.)

If you're still having issues despite doing these things, please shoot a ticket to Player Support and they'll be able to help you bit some more in-depth options!