I opened two chest today on the new client and got summoner icons. However when i looked under my loot they are not there. I even loaded up the legacy client to see if it was an issue with the new client. I also sent a support ticket, but I feel better posting here too. Could someone at riot look into this cuase if it is not fixed I basically got screwed out of two chest and that feels horrid. I was gonna turn the icons into essense.
Summoner Icons are permanents and go directly to your account. You now own them and do not need to craft it!
I got them through hextech should they not have gone into my loot so where i would need to use yellow essence on them. Also i checked my account icon and they are not their. One was the Darkstar Varus icon and i know it is not in my icons. Why would they go into my permanent icon when i haven't unlocked them yet. I just loaded it up to check again and there are no new icons the last icon i gained was the one from the poro king event.
Or is there a delay in getting new icon like normal?
