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Client Settings, Skins, Summoner Spells and Rune Pages Resetting

Cursed Monster·5/20/2019, 11:57:47 AM·4 votes·2,014 views

Hey, It's been about 3 week now, I've been dealing with an issue where my runes keep resetting upon logging in and its becoming a real pain in the butt.

Also When I sign in, I see one of those blinking indication icons beside my profile, I click it and then there's an indication beside my stats. I click that and it shows the start of the season screen, the one where it explains how the season works and stuff with a start season button at the bottom. Now in addition to my runes getting reset, when i join champ select, my summoner spells are set to ghost and heal. Also all my skins are on default and all my custom setting like disable language filter and join voice chat on party get reset.

I think it happen after I shutdown my PC without closing lol (because i was in a rush) after that next time I opened lol that problem happened. I uninstall and reinstall the game and try Initiate Full Repair and Hextech Repair Tool none of them worked.

EDIT: I also tried remove read-only in file properties.

Made me wonder maybe some thing is wrong with my account data in Riot data bases so I made a test, I had another account I tried to re-log on them and they didn't get reset so that mean there is nothing wrong with my files or windows I think

Is there any one with same problem?

If someone can help me out, would be very grateful.

Thanks

Edit: I found how to fix it Delete config and logs and cookie folder in lol files then open lol let it download and play a game after that it will be fixed

2 Comments

DevilsBlade5/21/2019, 10:25:50 PM1 votes

I have the same problem, runes reseting everytime i log into the game. Every game option like smart casts and even move camera on the revive. Super annoying, will try what you say with read only option and post if it helps

DorQuendi8/25/2019, 2:20:24 PM1 votes

Hi, I have been running into the same issues since the launch of 9.9. That seems to correspond with the 3 months your post has been up here.

The stuff that resets for me seem to be: selected summoner spells across all game modes selected skins and chromas for all the champions champion sorting in collection tab rune pages and rune settings news language - also the option to change it dissapears, this feature was introduced in 9.9 when I first run into the bug, might be related favourite champions in various roles

None of the in-game settings are changing for me.

I have tried deleting config files before. That didn't work for me. Will try it again alongside with logs and cookies as you suggested and see how it goes.

I also sent a support ticket about 2 months ago. The responded they are aware of the bug and are working on a fix... Just political phase it looks like.